Blu ray from Disney - Blu-ray Forum

Tim34 · 10-08-2013, 02:49 AM

Hi
What is up with the blu rays from Disney? It seems to me almost all of them have glitches in them. You return them to get a new one same thing. Call you Disney. To tell them about it and they tell you mail the blu-ray disc to us and we will mail you back a new one only to get it with the same glitches on it . WOW

fitprod · 10-08-2013, 02:50 AM

Quote:

Originally Posted by Tim34

Hi
What is up with the blu rays from Disney? It seems to me almost all of them have glitches in them. You return them to get a new one same thing. Call you Disney. To tell them about it and they tell you mail the blu-ray disc to us and we will mail you back a new one only to get it with the same glitches on it . WOW

It would help if you mentioned which title...

fitprod

Tim34 · 10-08-2013, 02:59 AM

Quote:

Originally Posted by fitprod

It would help if you mentioned which title...

fitprod

Hi Fitprod
Sorry Santa clause 3 the escape Clause Pete's dragon hocus Pocus.

chip75 · 10-08-2013, 03:02 AM

Just hope a firmware update fixes it. Unless the disc is defective it's usually worth waiting to see if your manufacturer provides an update to fix the playback issue.

If you're worried a disc has a defect try it in a few different machines to see if they all have problems.

fitprod · 10-08-2013, 03:16 AM

Quote:

Originally Posted by Tim34

Hi Fitprod
Sorry Santa clause 3 the escape Clause Pete's dragon hocus Pocus.

What are the issues, and what player are you using? (Like Chip75 said/implied it might just be a player firmware issue.)

fitprod

Tim34 · 10-08-2013, 04:00 AM

Quote:

Originally Posted by fitprod

What are the issues, and what player are you using? (Like Chip75 said/implied it might just be a player firmware issue.)

fitprod

On some of the scenes throughout the movie it will pause/freeze then it will be good for a while. Then it will do it again. I have Samung blu ray player model code is BD-E5700-ZA I called Samung and they told me my software version and firmware version are up to date. and they do not know when the next one will be.

wormraper · 10-08-2013, 04:11 AM

Quote:

Originally Posted by Tim34

On some of the scenes throughout the movie it will pause/freeze then it will be good for a while. Then it will do it again. I have Samung blu ray player model code is BD-E5700-ZA I called Samung and they told me my software version and firmware version are up to date. and they do not know when the next one will be.

sounds like a firmware issue. my buddies player does that while all 3 of my players can play the discs just fine. and samsung is NOT known for their quality blu-ray players. I'd test your discs in a different player somewhere and if they work fine there then I'd say you need a different player

HDMe · 10-08-2013, 04:16 AM

Samsung is becoming notorious for having playback issues, especially with Disney titles. I have a Samsung player that basically doesn't play any newer Disney titles from the last few years... so I had to buy a Sony Blu-ray player.

Samsung is not very good about updating their older players as new discs come out.

fitprod · 10-08-2013, 04:49 AM

Quote:

Originally Posted by HDMe

Samsung is becoming notorious...

"Becoming notorious"?

fitprod

quickdraw · 10-08-2013, 02:31 PM

Quote:

Originally Posted by fitprod

It would help if you mentioned which title...

fitprod

Take a gander at the Little Mermaid thread.

MifuneFan · 10-08-2013, 02:36 PM

Quote:

Originally Posted by quickdraw

Take a gander at the Little Mermaid thread.

He's referring to technical glitches, not screw-ups with the transfer.

kryptonite1970 · 10-08-2013, 02:38 PM

Quote:

Originally Posted by HDMe

Samsung is becoming notorious for having playback issues, especially with Disney titles. I have a Samsung player that basically doesn't play any newer Disney titles from the last few years... so I had to buy a Sony Blu-ray player.

Samsung is not very good about updating their older players as new discs come out.

The Playstation has been the best BD player so far for me. It hasnt given me any problems.

chip75 · 10-08-2013, 02:39 PM

Quote:

Originally Posted by Tim34

On some of the scenes throughout the movie it will pause/freeze then it will be good for a while. Then it will do it again. I have Samung blu ray player model code is BD-E5700-ZA I called Samung and they told me my software version and firmware version are up to date. and they do not know when the next one will be.

All you can do is report the problem to Samsung. Even if they say they've done everything they can by providing the latest firmware they may eventually get around to it.

Quote:

Originally Posted by wormraper

sounds like a firmware issue. my buddies player does that while all 3 of my players can play the discs just fine. and samsung is NOT known for their quality blu-ray players. I'd test your discs in a different player somewhere and if they work fine there then I'd say you need a different player

My Samsung BD player lost sound with every DVD I played on it as a movie went to the end credits, you could even see the receiver showing that it it did on it's display. A recent update after years of poor performance fixed it (I only updated the player when I brought it upstairs). I was quite surprised to say the least!

Here in the UK people are always shocked when I say Samsung have a bad reputation in the US. They're a top brand over here.

quickdraw · 10-08-2013, 03:06 PM

Quote:

Originally Posted by MifuneFan

He's referring to technical glitches, not screw-ups with the transfer.

I thought I read that some people were have audio syncing problem with LMM.

10-08-2013, 02:49 AM	#1
Tim34 Member Member since:Apr 2013	Blu ray from Disney Hi What is up with the blu rays from Disney? It seems to me almost all of them have glitches in them. You return them to get a new one same thing. Call you Disney. To tell them about it and they tell you mail the blu-ray disc to us and we will mail you back a new one only to get it with the same glitches on it . WOW

10-08-2013, 03:02 AM	#4
chip75 Blu-ray Grand Duke Top contributor Member since:Oct 2010 Location:Wales 4K collection:304 Blu-ray collection:3099 DVD collection:1782 iTunes collection:229 Trading Score:9	Just hope a firmware update fixes it. Unless the disc is defective it's usually worth waiting to see if your manufacturer provides an update to fix the playback issue. If you're worried a disc has a defect try it in a few different machines to see if they all have problems.

10-08-2013, 04:16 AM	#8
HDMe Blu-ray Ninja Member since:Jan 2010 Location:North Augusta, SC	Samsung is becoming notorious for having playback issues, especially with Disney titles. I have a Samsung player that basically doesn't play any newer Disney titles from the last few years... so I had to buy a Sony Blu-ray player. Samsung is not very good about updating their older players as new discs come out.

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