Taxi Driver BD Menu Glitch

[Dellamorte13]

Not sure if this is the right place to ask about glitches but please feel free to move this if necessary.

I'm a noob in the tech world/forums.

My Taxi Driver BD will play but only if I select Play from the main menu. Any time I bring up the menu and select something else, the menu freezes, rendering my remote useless unless I hit Stop and Play again.

I have a Sony BDP-S590 and I've already tried to update firmware: It connected for a second and then said, "Already Updated".

Any help would be appreciated as this is film one of my all-time favorites.