Harry Potter Disc Replacement Hotline (replace HD-DVD with Blu-ray)

[whippersnapper]

Warner sets up hotline to replace Potter HD DVDs with Blu-ray Discs

If you were one of the many who received an HD DVD version of Harry Potter and the Goblet of Fire in your limited edition Blu-ray box set, take heart. Apparently, Warner Bros. has established a hotline for affected customers to call up, and when they're connected, they will be issued a single-disc BD edition of the aforementioned film. Reportedly, the studio will eventually mail out replacements that match the artwork on the other discs in the collection, but as of now, Warner has yet to release a statement on this either way. Ready to get yours? Phone up 1-800-553-6937 -- oh, and be kind to the uninvolved CSRs, will ya?

http://www.engadgethd.com/2007/12/20...th-blu-ray-di/

[phranctoast]

hddvd users will need a program to replace all their useless media in the near future.

[dai]

Any idea if we need any code or anything like that from the disc?

I'm at work and want to get this done ASAP so wouldn't have any of that info here.

[Azzkker]

just your name, address, date of order, order number, and your phone number. thats all they took from me when i called.

thanks
anthony

[lch]

any email address for oversea buyers ?
calling idd will be more expensive than the replacement disc.

[TheTenth]

yes, an email would be great for overseas, I'm French and I ordered the HP boxset AND the Blade Runner 5 disc set ... I'm quite confident in Amazon customer service though and it may be a better solution if Warner sent the replacements to the shop who would do the exchange faster.

[dai]

I just called the toll free # for my replacement disc.

All i got asked was name, address, phone # and where and when I purchased the set.

I did ask them about overseas customers emailing, but the CSR wasn't sure about that and would pass the suggestion onto their supervisor.

thanks!