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		Blu-ray Forum > Movies > Digital Movies > UltraViolet (Discontinued)
Is Vudu customer service usually this difficult?

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09-14-2016, 09:48 PM	#1
randian Blu-ray Samurai Top contributor Member since:Jan 2010 4K collection:508 Blu-ray collection:1417 DVD collection:66 MA collection:1020 Digital collection:11 iTunes collection:549 Prime collection:28 Trading Score:63	Is Vudu customer service usually this difficult? I had a UV HD code redeem in SD (Terminator 2). I've read here that many others have seen this problem too, so I sent them pics of the code sheet and BD case. The CSR responds with "Instawatch redeems in SD" and "I see nothing to indicate it redeems in HDX. Use D2D if you want HDX". Argh! Apparently the big bold letters on the code sheet saying "Ultraviolet HD" really mean something else.

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