Is sanity.com.au customs friendly? - Blu-ray Forum

madacj · 11-23-2016, 02:09 PM

As the title says, I would like to know if sanity.com.au Is customs friendly as I live in the UK 🇬🇧 and I would like to take advantage of there 2 for $40 but would rather not end up with customs charges.

I have used jb-hifi in the past with no problems but they don't have the same offer. Any help is appreciated thanks.

DawnShadow · 11-23-2016, 07:38 PM

I can't help you with the customs question, but I'd like to warn you if you buy from Sanity, it's pretty likely your purchase will arrive pre-opened and out of the shrink wrap. EVERYTHING in Sanity's store is already opened and when you go to buy it they grab the discs from the back of the store. I don't know if their online store is the same, but I personally wouldn't take the risk.

madacj · 11-23-2016, 09:04 PM

I'm not bothered about the packaging just the customs

Cevolution · 11-23-2016, 09:09 PM

If you order from Sanity's online store, stock is sent out from their warehouse and should be sealed.

madacj · 11-23-2016, 09:23 PM

Quote:

Originally Posted by Cevolution

If you order from Sanity's online store, stock is sent out from their warehouse and should be sealed.

That's all well and good but I really want to know if they are customs friendly to the uk? I'm aware I've posted on the Australian section but that was because I'm trying to buy from an Australian site,

Someone from the uk must have tried sanity before surely?

Cevolution · 11-23-2016, 09:57 PM

Quote:

Originally Posted by madacj

That's all well and good but I really want to know if they are customs friendly to the uk? I'm aware I've posted on the Australian section but that was because I'm trying to buy from an Australian site,

Someone from the uk must have tried sanity before surely?

Your question might be best asked here:

https://forum.blu-ray.com/showthread.php?t=264065

https://forum.blu-ray.com/showthread.php?t=231104

Andrew354 · 11-24-2016, 05:18 AM

I've ordered from Sanity a few times in the past (to the UK).

They always declare the correct amount on their packages (no mark downs) so that means anything over £15 will usually attract import VAT + £8 Royal Mail handling fee.

As for stock being opened / unsealed this has never happened to me before when using Sanity online.

Most likely it is an in-store anti-theft policy. Some stores take the discs out and just display empty cases. They only put the disc back in when you purchase.

madacj · 11-24-2016, 10:11 AM

Quote:

Originally Posted by Andrew354

I've ordered from Sanity a few times in the past (to the UK).

They always declare the correct amount on their packages (no mark downs) so that means anything over £15 will usually attract import VAT + £8 Royal Mail handling fee.

As for stock being opened / unsealed this has never happened to me before when using Sanity online.

Most likely it is an in-store anti-theft policy. Some stores take the discs out and just display empty cases. They only put the disc back in when you purchase.

So has anything you've ever ordered been over £15? Have you ever managed to get it through undetected even though it displays the full price? Thanks

Andrew354 · 11-24-2016, 12:39 PM

Quote:

Originally Posted by madacj

So has anything you've ever ordered been over £15? Have you ever managed to get it through undetected even though it displays the full price? Thanks

Yes I ordered a DVD set last year which was about £40.

I've also ordered a few Blu-Ray's from them in the past as well - some just over, some just under the £15 limit.

They always declare the correct value and the ones over £15 always get stopped by customs.

11-23-2016, 02:09 PM	#1
madacj Active Member Member since:Oct 2009 4K collection:366 Blu-ray collection:821 DVD collection:318	Is sanity.com.au customs friendly? As the title says, I would like to know if sanity.com.au Is customs friendly as I live in the UK 🇬🇧 and I would like to take advantage of there 2 for $40 but would rather not end up with customs charges. I have used jb-hifi in the past with no problems but they don't have the same offer. Any help is appreciated thanks.

11-23-2016, 07:38 PM	#2
DawnShadow Blu-ray Ninja Member since:Aug 2014 4K collection:103 Blu-ray collection:851 DVD collection:181 Blu-ray reviews:1 Trading Score:223	I can't help you with the customs question, but I'd like to warn you if you buy from Sanity, it's pretty likely your purchase will arrive pre-opened and out of the shrink wrap. EVERYTHING in Sanity's store is already opened and when you go to buy it they grab the discs from the back of the store. I don't know if their online store is the same, but I personally wouldn't take the risk.

11-23-2016, 09:04 PM	#3
madacj Active Member Member since:Oct 2009 4K collection:366 Blu-ray collection:821 DVD collection:318	I'm not bothered about the packaging just the customs

11-23-2016, 09:09 PM	#4
Cevolution Banned Top ranked HT gallery Top contributor Member since:Nov 2010 Location:Sydney, Australia Home Theater Gallery:23 4K collection:668 Blu-ray collection:3104 Trading Score:8	If you order from Sanity's online store, stock is sent out from their warehouse and should be sealed.

11-24-2016, 05:18 AM	#7
Andrew354 Expert Member Top contributor Member since:Feb 2015 Location:Cardiff, UK 4K collection:1 Blu-ray collection:2564 DVD collection:2122	I've ordered from Sanity a few times in the past (to the UK). They always declare the correct amount on their packages (no mark downs) so that means anything over £15 will usually attract import VAT + £8 Royal Mail handling fee. As for stock being opened / unsealed this has never happened to me before when using Sanity online. Most likely it is an in-store anti-theft policy. Some stores take the discs out and just display empty cases. They only put the disc back in when you purchase.

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