Get Out UV Redemption - Blu-ray Forum

ohmsy · 05-21-2017, 08:04 PM

Is this redeemable yet?

Tried 2 codes from brand new blu rays and all say invalid, vudu, flixtster and universal.

jbloggs · 05-21-2017, 08:46 PM

Yes, it has been redeemable at least since Friday. I heard that there is a bad batch of codes and anyone with those need to contact Universal Support to get it resolved.

https://www.uphe.com/contact-support

TheDean · 05-22-2017, 05:44 AM

Was Ultraviolet mentioned anywhere on the packaging? Or was it only referred to as a Digital HD?

unsung122212 · 05-22-2017, 05:59 AM

Yeah, the bad batch of codes are only on the slips that says 'Digital HD or iTunes', instead of the usual 'Digital HD UV or iTunes' on the slip. I guess Universal decided to starting changing from the UV moniker to Digital HD midway thru making these copies for the combo packs, and not all codes were properly added to the redemption database. Also, not all slips that had dropped the UV logo are affect, as my slip is showing valid on uphe and vudu, and iTunes already been redeemed.

TheDean · 05-22-2017, 07:36 AM

Strange.

While I believe it is the codes not properly being added to the redemption database. I can't help but wonder if it is due to trying to create a "universal" redemption. But since you mention the newer slips still say "Digital HD or iTunes, that is probably not the case.

emmikay · 05-24-2017, 01:38 AM

People are selling these codes. Is the issue fixed or do you think people are just dealing with issues after they buy. I can't imagine everyone knows of the issue. Maybe thinking they bought a bad code...

05-21-2017, 08:04 PM	#1
ohmsy Active Member Member since:Jul 2012 Trading Score:69	Get Out UV Redemption Is this redeemable yet? Tried 2 codes from brand new blu rays and all say invalid, vudu, flixtster and universal.

05-21-2017, 08:46 PM	#2
jbloggs Blu-ray Ninja Member since:Jan 2014 Digital collection:10 Trading Score:1035	Yes, it has been redeemable at least since Friday. I heard that there is a bad batch of codes and anyone with those need to contact Universal Support to get it resolved. https://www.uphe.com/contact-support

05-22-2017, 05:44 AM	#3
TheDean Moderator Top contributor Member since:Nov 2009 Home Theater Gallery:514 4K collection:627 Blu-ray collection:3928 DVD collection:1455 MA collection:2331 Digital collection:2894 iTunes collection:3067 iTunes music:104 Prime collection:271 Blu-ray reviews: 12 Trading Score:247	Was Ultraviolet mentioned anywhere on the packaging? Or was it only referred to as a Digital HD?

05-22-2017, 05:59 AM	#4
unsung122212 Blu-ray Champion Member since:Dec 2012 4K collection:180 Blu-ray collection:1764 DVD collection:122 Digital collection:2277 iTunes collection:277 Trading Score:237	Yeah, the bad batch of codes are only on the slips that says 'Digital HD or iTunes', instead of the usual 'Digital HD UV or iTunes' on the slip. I guess Universal decided to starting changing from the UV moniker to Digital HD midway thru making these copies for the combo packs, and not all codes were properly added to the redemption database. Also, not all slips that had dropped the UV logo are affect, as my slip is showing valid on uphe and vudu, and iTunes already been redeemed.

05-22-2017, 07:36 AM	#5
TheDean Moderator Top contributor Member since:Nov 2009 Home Theater Gallery:514 4K collection:627 Blu-ray collection:3928 DVD collection:1455 MA collection:2331 Digital collection:2894 iTunes collection:3067 iTunes music:104 Prime collection:271 Blu-ray reviews: 12 Trading Score:247	Strange. While I believe it is the codes not properly being added to the redemption database. I can't help but wonder if it is due to trying to create a "universal" redemption. But since you mention the newer slips still say "Digital HD or iTunes, that is probably not the case.

05-24-2017, 01:38 AM	#6
emmikay Active Member Member since:Jan 2013 Location:Virginia Blu-ray collection:267 DVD collection:7 Trading Score:331	People are selling these codes. Is the issue fixed or do you think people are just dealing with issues after they buy. I can't imagine everyone knows of the issue. Maybe thinking they bought a bad code...

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