That time FOX Home Video stole my DVD - Blu-ray Forum

martydmc12 · 04-23-2018, 09:36 AM

Back when it was originally released, I purchased DIE HARD: THE ULTIMATE COLLECTION, and my disc for Die Hard With a Vengeance wouldn't work. It was and remained the strangest DVD I had ever owned. It would freeze up in my player, and actually cause my player to shut down. I thought it might have something to do with my DVD player, and not the disc. I ended up trying to two of my friends players, all different brands and models, and it did the exact same thing.

I contacted Fox Home Video, and I received an email back stating to send my disc in the mail, and they'd send me out a replacement. A few months went by, and I never received anything. I contacted Fox again, and they said they did receive it, but they wanted me for to now return the entire box set to them, and they'd send out an entire replacement of the whole set. Taking into consideration that I had to contact them for me to tell me this, after several months had gone by no less, and now they wanted me to send out my entire set. Needless to say, I never did.

That was well over 15 years ago, and now I have this entire Die Hard trilogy set, without the disc/movie for the third film. I'd like to upgrade to Blu-ray/4K, but I'm going to have a hard time selling the set when it's missing a disc.

If anything, I'm quite stunned that Fox, the actual distributor and maker of the film would pull a stunt like this. I could see this happening with an actual store, but not the manufacturer itself.

Has anyone else ever experienced something like this?

04-23-2018, 09:36 AM	#1
martydmc12 Expert Member Top contributor Member since:Jul 2009 4K collection:122 Blu-ray collection:435 DVD collection:268	That time FOX Home Video stole my DVD Back when it was originally released, I purchased DIE HARD: THE ULTIMATE COLLECTION, and my disc for Die Hard With a Vengeance wouldn't work. It was and remained the strangest DVD I had ever owned. It would freeze up in my player, and actually cause my player to shut down. I thought it might have something to do with my DVD player, and not the disc. I ended up trying to two of my friends players, all different brands and models, and it did the exact same thing. I contacted Fox Home Video, and I received an email back stating to send my disc in the mail, and they'd send me out a replacement. A few months went by, and I never received anything. I contacted Fox again, and they said they did receive it, but they wanted me for to now return the entire box set to them, and they'd send out an entire replacement of the whole set. Taking into consideration that I had to contact them for me to tell me this, after several months had gone by no less, and now they wanted me to send out my entire set. Needless to say, I never did. That was well over 15 years ago, and now I have this entire Die Hard trilogy set, without the disc/movie for the third film. I'd like to upgrade to Blu-ray/4K, but I'm going to have a hard time selling the set when it's missing a disc. If anything, I'm quite stunned that Fox, the actual distributor and maker of the film would pull a stunt like this. I could see this happening with an actual store, but not the manufacturer itself. Has anyone else ever experienced something like this?

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