WB Rampage 4k no digital slip inside - Blu-ray Forum

TheDZA · 11-27-2018, 01:39 PM

First time for me, no digital code slip inside my 4K Rampage. I've not dealt with this yet. Anyone else have to contact WB or can advise me?

homevideogeek · 11-27-2018, 02:11 PM

Quote:

Originally Posted by TheDZA

First time for me, no digital code slip inside my 4K Rampage. I've not dealt with this yet. Anyone else have to contact WB or can advise me?

I had this happen with my new Ultimate Edition of How The Grinch Stole Christmas.

Go to: https://www.warnerbros.com/customer-service and start a support ticket.

They'll have you snap a picture of your movie case with a post-it with the ticket number on it, and then they should send you a code. Went really smoothly for me, but it is rather annoying when they leave the code slip out.

j_rome4269 · 11-27-2018, 02:14 PM

This happened to me over black friday. Contacted them via email. Had to send a picture of the movie and case number. They supplied me with a code. Took about 3 hours total and 2 emails.

clortho · 11-27-2018, 02:18 PM

WB needs new quality control. I've had this happen with 2 other titles of theirs in the past few months. They were quick to give me new ones once I provided photos, but still a bit of a pain.

Guydowood · 11-27-2018, 04:45 PM

Same thing happened to me with my copy. I can concur with homevideogeek that WB will ask this very same thing. I got my code send to back to me via email in less then 2 hrs.

vwnut13 · 11-27-2018, 04:47 PM

Quote:

Originally Posted by homevideogeek

I had this happen with my new Ultimate Edition of How The Grinch Stole Christmas.

Go to: https://www.warnerbros.com/customer-service and start a support ticket.

They'll have you snap a picture of your movie case with a post-it with the ticket number on it, and then they should send you a code. Went really smoothly for me, but it is rather annoying when they leave the code slip out.

Same with my copy of How the Grinch Stole Christmas: The Ultimate Edition.

The Walmart I went to had two copies of this on clearance with a reason of "No digital code". I assumed someone had stolen them, but it doesn't look that way.

vivafriend5 · 11-28-2018, 12:24 AM

My copy of Rampage 4K was also missing its code sheet. Thank you for the information, homevideogeek.

TheDZA · 11-28-2018, 12:38 AM

I sent message via the link provided. I hope it goes as smoothly as it did for y'all. Thanks everyone who assisted. Also glad we were able to help others.

legendAA93 · 12-10-2018, 01:54 AM

I had the same thing happen to me as well. For those who got a replacement Code, does the code redeem in 4K UHD?

Batman90 · 12-10-2018, 02:12 AM

Quote:

Originally Posted by legendAA93

I had the same thing happen to me as well. For those who got a replacement Code, does the code redeem in 4K UHD?

Mine did I bought this a week after Black Friday for $10 and no code was inside and WB agave me a 4K code

11-27-2018, 01:39 PM	#1
TheDZA Senior Member Member since:Oct 2011 Location:Then:Zambia...Now:North Carolina, USA 4K collection:20 Blu-ray collection:1385 DVD collection:593 Trading Score:82	WB Rampage 4k no digital slip inside First time for me, no digital code slip inside my 4K Rampage. I've not dealt with this yet. Anyone else have to contact WB or can advise me?

11-27-2018, 02:14 PM	#3
j_rome4269 Member Member since:Apr 2011 Location:Indiana 4K collection:31 Blu-ray collection:99	This happened to me over black friday. Contacted them via email. Had to send a picture of the movie and case number. They supplied me with a code. Took about 3 hours total and 2 emails.

11-27-2018, 02:18 PM	#4
clortho Active Member Top contributor Member since:Oct 2008 4K collection:25 Blu-ray collection:112 DVD collection:59 Digital collection:172 iTunes collection:335 Trading Score:15	WB needs new quality control. I've had this happen with 2 other titles of theirs in the past few months. They were quick to give me new ones once I provided photos, but still a bit of a pain.

11-27-2018, 04:45 PM	#5
Guydowood Blu-ray Ninja Top contributor Member since:Aug 2008 Location:Guydowood 4K collection:1426 Blu-ray collection:3244 DVD collection:74 MA collection:1255 Digital collection:1619 iTunes collection:1511 Prime collection:1266 Blu-ray reviews: 4275 Trading Score:53	Same thing happened to me with my copy. I can concur with homevideogeek that WB will ask this very same thing. I got my code send to back to me via email in less then 2 hrs.

11-28-2018, 12:24 AM	#7
vivafriend5 Active Member Top contributor Member since:Sep 2011 4K collection:7 Blu-ray collection:40 Trading Score:7	My copy of Rampage 4K was also missing its code sheet. Thank you for the information, homevideogeek.

11-28-2018, 12:38 AM	#8
TheDZA Senior Member Member since:Oct 2011 Location:Then:Zambia...Now:North Carolina, USA 4K collection:20 Blu-ray collection:1385 DVD collection:593 Trading Score:82	I sent message via the link provided. I hope it goes as smoothly as it did for y'all. Thanks everyone who assisted. Also glad we were able to help others.

12-10-2018, 01:54 AM	#9
legendAA93 Blu-ray Samurai Member since:Jul 2012 Location:TEXAS 4K collection:99 Blu-ray collection:1629 Trading Score:625	I had the same thing happen to me as well. For those who got a replacement Code, does the code redeem in 4K UHD?

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