LG Super UHD TV motion issue - Blu-ray Forum

Daz_85 · 02-19-2019, 06:04 PM

I received my first 4K UHD TV this past Saturday, the LG Super UHD 65SK8500, and while I'm happy with the overall image quality and upscaling, I'm pretty disappointed in how it handles motion

Basically whatever I throw at it, whether it be TV broadcast, Blu-ray (a priority), steaming, USB MKV and gaming, all exhibit motion that appears blurry, or potentially 'ghosting'? It's not crisp as I would have expected. It's not so noticeable in fairly static scenes, but with major movement it's apparent.

Of course I've turned off all the TrueMotion and processing settings I can find, including RealCinema and I'm still stumped. I sit back around 2.7m from the screen, perhaps I should be further? It's really disappointing considering the money spent on this.

Would appreciate any insight or solutions if possible!

Scorsese · 02-19-2019, 11:22 PM

I have the 2017 version of your TV and I've not noticed anything in regards to issues with motion but I've turned that crap off anyway, lol.

oddbox83 · 02-20-2019, 10:47 AM

TruMotion to OFF. Real Cinema ON. Noise reduction of all kinds OFF.

Daz_85 · 02-20-2019, 12:22 PM

Indeed, my first task was to turn all motion processing off. Real cinema looks to me if it’s a kind of TruMotion though? I’m wondering if what I’m seeing is something to do with motion processing HD into UHD?

I’ve got my first 4K UHD player arriving tomorrow, so I’ll play about with that and maybe try a factory reset.

Noremac Mij · 02-20-2019, 04:01 PM

RealCinema should be on.

Daz_85 · 02-20-2019, 09:12 PM

Quote:

Originally Posted by Scorsese

I have the 2017 version of your TV and I've not noticed anything in regards to issues with motion but I've turned that crap off anyway, lol.

Just out of interest, how far do you sit back from your TV?

Scorsese · 02-21-2019, 08:28 AM

Quote:

Originally Posted by Daz_85

Just out of interest, how far do you sit back from your TV?

About 6 or 7 feet I think.

Daz_85 · 02-25-2019, 06:09 PM

Got the Panasonic 820 player over the weekend and it certainly improved the motion issue I described in the original post. I guess it's a case of upgrading my other equipment to meet the standards, though it's a shame the onboard apps like Netflix still have the strange smeary motion.

chip75 · 02-25-2019, 08:24 PM

Quote:

Originally Posted by Daz_85

Got the Panasonic 820 player over the weekend and it certainly improved the motion issue I described in the original post. I guess it's a case of upgrading my other equipment to meet the standards, though it's a shame the onboard apps like Netflix still have the strange smeary motion.

If you've got the time post your picture settings, we might spot something that needs turning off.

Noremac Mij · 02-25-2019, 10:17 PM

Quote:

Originally Posted by Daz_85

Got the Panasonic 820 player over the weekend and it certainly improved the motion issue I described in the original post. I guess it's a case of upgrading my other equipment to meet the standards, though it's a shame the onboard apps like Netflix still have the strange smeary motion.

Good choice on the player. 820 and One X seems to always improve these sorts of issues.

tcripe · 02-25-2019, 11:49 PM

Quote:

Originally Posted by Daz_85

Got the Panasonic 820 player over the weekend and it certainly improved the motion issue I described in the original post. I guess it's a case of upgrading my other equipment to meet the standards, though it's a shame the onboard apps like Netflix still have the strange smeary motion.

This 100% sounds like the soap opera effect from the motion enhancement feature being turned on. Simple fix.

Daz_85 · 02-26-2019, 10:28 AM

I've checked the settings many times, and I've 100% turned off TruMotion and the other processing options. I'm wondering if it's something to do with the TV's onboard upscaling from 1080p and lesser formats into 4K?

chip75 · 02-26-2019, 09:57 PM

Quote:

Originally Posted by Daz_85

I've checked the settings many times, and I've 100% turned off TruMotion and the other processing options. I'm wondering if it's something to do with the TV's onboard upscaling from 1080p and lesser formats into 4K?

3D hasn't been switched on has it? If it's dialed back to it's lowest level it might give that look. Your Panasonic will be do the scaling so the TV shouldn't have an issue. You could try outputting your player at 1080p to see how the LG up-scales.

danny24 · 02-27-2019, 01:54 AM

Did you turn off TruMotion for all inputs?

This is a calibration video, maybe it will help solve your issue:

Daz_85 · 02-27-2019, 08:11 PM

Quote:

Originally Posted by chip75

3D hasn't been switched on has it? If it's dialed back to it's lowest level it might give that look. Your Panasonic will be do the scaling so the TV shouldn't have an issue. You could try outputting your player at 1080p to see how the LG up-scales.

No 3D with this set, but I know what you mean! With my previous 47" 1080p LG if I left 3D on it would notably appear wrong for other sources.

Quote:

Originally Posted by danny24

Did you turn off TruMotion for all inputs?

This is a calibration video, maybe it will help solve your issue:
LG SK8500 SK9000 series 4K UHD TV picture settings - YouTube

Thanks for this, I'll check it out!

danny24 · 02-27-2019, 08:51 PM

Quote:

Originally Posted by Daz_85

No 3D with this set, but I know what you mean! With my previous 47" 1080p LG if I left 3D on it would notably appear wrong for other sources.

Thanks for this, I'll check it out!

No problem as tcripe mentioned make sure the soap opera effect is turned off if you haven't already done so and for all inputs. All these added effects by the TV manufacturers just get annoying. Is it so hard to out of the box allow a simple crystal clear picture with real life detail, great colors and deep blacks. Hope you eventually figure out whats going on here. Exactly the reason why most TV sets these days have to be calibrated for best performance, blame the TV manufacturers.

Daz_85 · 03-03-2019, 09:09 PM

Quote:

Originally Posted by danny24

No problem as tcripe mentioned make sure the soap opera effect is turned off if you haven't already done so and for all inputs. All these added effects by the TV manufacturers just get annoying. Is it so hard to out of the box allow a simple crystal clear picture with real life detail, great colors and deep blacks. Hope you eventually figure out whats going on here. Exactly the reason why most TV sets these days have to be calibrated for best performance, blame the TV manufacturers.

Thanks, yeah it's certainly been a learning curve. A case of two steps forward, one step back. I swear the motion looks different every time I've watched broadcast TV, or played a disc. Would be great to have a set that works brilliantly out the box without all the fuss!

Geoff D · 03-03-2019, 10:34 PM

TV and disc are running at different frame/refresh rates anyway (UK TV is 50Hz and Blu/4K is at 24p), plus there's the separate issue of whether something on TV is shot interlaced with that more 'video' type look or progressive for a 'film' look.

Alister_M · 03-03-2019, 10:53 PM

Real Cinema mode doesn't cause soap opera effect, it ensures proper 24fps display to remove judder and ghosting. Also check that your player is set for true 24fps output.

Daz_85 · 03-04-2019, 12:17 PM

Quote:

Originally Posted by Geoff D

TV and disc are running at different frame/refresh rates anyway (UK TV is 50Hz and Blu/4K is at 24p), plus there's the separate issue of whether something on TV is shot interlaced with that more 'video' type look or progressive for a 'film' look.

What does broadcast and Blu/4K look like on your Sony Geoff? Any of the smeary motion as I described originally?

02-19-2019, 06:04 PM	#1
Daz_85 Special Member Member since:Oct 2009 Location:UK 4K collection:190 Blu-ray collection:303 iTunes collection:20	LG Super UHD TV motion issue I received my first 4K UHD TV this past Saturday, the LG Super UHD 65SK8500, and while I'm happy with the overall image quality and upscaling, I'm pretty disappointed in how it handles motion Basically whatever I throw at it, whether it be TV broadcast, Blu-ray (a priority), steaming, USB MKV and gaming, all exhibit motion that appears blurry, or potentially 'ghosting'? It's not crisp as I would have expected. It's not so noticeable in fairly static scenes, but with major movement it's apparent. Of course I've turned off all the TrueMotion and processing settings I can find, including RealCinema and I'm still stumped. I sit back around 2.7m from the screen, perhaps I should be further? It's really disappointing considering the money spent on this. Would appreciate any insight or solutions if possible!

02-19-2019, 11:22 PM	#2
Scorsese Active Member Member since:Jul 2013 Location:New Yawk Cityyyyy (England) Trading Score:2	I have the 2017 version of your TV and I've not noticed anything in regards to issues with motion but I've turned that crap off anyway, lol.

02-20-2019, 10:47 AM	#3
oddbox83 Blu-ray Champion Member since:Sep 2013 Location:UK	TruMotion to OFF. Real Cinema ON. Noise reduction of all kinds OFF.

02-20-2019, 12:22 PM	#4
Daz_85 Special Member Member since:Oct 2009 Location:UK 4K collection:190 Blu-ray collection:303 iTunes collection:20	Indeed, my first task was to turn all motion processing off. Real cinema looks to me if it’s a kind of TruMotion though? I’m wondering if what I’m seeing is something to do with motion processing HD into UHD? I’ve got my first 4K UHD player arriving tomorrow, so I’ll play about with that and maybe try a factory reset.

02-20-2019, 04:01 PM	#5
Noremac Mij Banned Member since:Aug 2018 4K collection:80 Blu-ray collection:80	RealCinema should be on.

02-25-2019, 06:09 PM	#8
Daz_85 Special Member Member since:Oct 2009 Location:UK 4K collection:190 Blu-ray collection:303 iTunes collection:20	Got the Panasonic 820 player over the weekend and it certainly improved the motion issue I described in the original post. I guess it's a case of upgrading my other equipment to meet the standards, though it's a shame the onboard apps like Netflix still have the strange smeary motion.

02-26-2019, 10:28 AM	#12
Daz_85 Special Member Member since:Oct 2009 Location:UK 4K collection:190 Blu-ray collection:303 iTunes collection:20	I've checked the settings many times, and I've 100% turned off TruMotion and the other processing options. I'm wondering if it's something to do with the TV's onboard upscaling from 1080p and lesser formats into 4K?

03-03-2019, 10:34 PM	#18
Geoff D Blu-ray Emperor Top contributor Member since:Feb 2009 Location:Swanage, Engerland 4K collection:1348 Blu-ray collection:2525 Blu-ray reviews: 6 Trading Score:33	TV and disc are running at different frame/refresh rates anyway (UK TV is 50Hz and Blu/4K is at 24p), plus there's the separate issue of whether something on TV is shot interlaced with that more 'video' type look or progressive for a 'film' look.

03-03-2019, 10:53 PM	#19
Alister_M Blu-ray Grand Duke Top contributor Member since:Feb 2016 4K collection:352 Blu-ray collection:1923 DVD collection:21 Blu-ray reviews:15 Trading Score:5	Real Cinema mode doesn't cause soap opera effect, it ensures proper 24fps display to remove judder and ghosting. Also check that your player is set for true 24fps output.

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