What to do with old codes - Blu-ray Forum

Russt_76 · 04-07-2018, 02:55 PM

I was hoping to get some advice as to what I can do with some older digital copies with codes. These are the older style that included the digital copy on a disc with a code and you could transfer them to iTunes or Windows. Some of them have transferred without a problem while others have either expired or don't work properly.

In the past I had issues with Warner discs and when I contacted support they just gave me the run around. When my Incredible Hulk digital copy didn't transfer I was able to contact Universal Support and they sent me a new code to redeem.

I have a Dark Crystal & Hancock(Sony) and Max Payne & The Day The Earth Stood Still(Fox)

Anyone have experience trying to get updated digital copies from their old DVD's with those companies?

Thanks in advance.

AZBrowncoat · 04-07-2018, 05:36 PM

You'll be wasting your time with Sony but Fox may give you a new code if you contact them.

Be prepared to supply photos of the slip, physical disk and etc.

akaun6899 · 04-07-2018, 05:53 PM

At least one of my codes (for Turbo) that came with an on-disc Digital copy worked after the expiration date, so giving some of them a shot wouldn't be out of the question.

alchav21 · 04-07-2018, 06:20 PM

Those old Digital Copies on a Disc are past the expiration date, so they probably won't work. They were meant as Downloads to play on your Devices, not the same as a Digital Code for a Streaming Movie. Probably your best bet to get a Digital Copy is Vudu D2D.

1blufan · 04-07-2018, 08:58 PM

They are called XML's, some will still work and some won't. Unfortunately now all XML's are redeeming in standard definition. You can do a work around if you have the code but lost the disc. No studio is going to replace the older XML codes. Some XML codes are still in demand like Real Steel, no other digital code was produced afterwards.

shinobipopcorn · 04-07-2018, 09:01 PM

I didn't even know there was a SD version of The Dark Crystal with a digital copy...

veritas · 04-07-2018, 11:17 PM

Like 6 months ago you could enter your old xml warner brothers code on Warner brothers newer digital copy site and it would regenerate a new hd uv code.

Fox was basically worthless in my experience they wont help for shit.

universal and HBO and Warner if you call customer service will ask for pictures of the discs case along with like your email address.

Disney used to just add the movie to your collection when they had dma I haven't dealt with them since movies anywhere besides one call where they did not help me at all.

Sony will straight up ignore you and waste your time.

As far as customer service for fixing missing or broken codes i would rank them
sony<fox<Disney<universal<HBO<=warner.

Disney used to be the best but its really gone down hill with customer service since dma became ma.

Warner brothers is the best but its kind of sad how often I have to email them for missing codes (because they make identical products except a digital copy code is missing making tons of stores pull basically bait and switches)

crackedknee · 04-09-2018, 03:04 PM

Pretty much exactly as veritas details above.

I keep a database of all codes. That way if something happens, like Warner XML codes above working, I can pull it from the database. Often codes are "expired" only to be renewed. But as noted above, the very oldest codes are indeed expired. And Universal has been allowing their codes to expire (rather than renew). These would be their oldest UV/iTunes codes. It's likely a move to end their UV ties.

Sterbo · 04-09-2018, 04:54 PM

Quote:

Originally Posted by alchav21

Those old Digital Copies on a Disc are past the expiration date, so they probably won't work. They were meant as Downloads to play on your Devices, not the same as a Digital Code for a Streaming Movie. Probably your best bet to get a Digital Copy is Vudu D2D.

I have a ton of the older "Digital Copy on DVD" discs. Is there any way to make use of those? Maybe for download on a PC or import the file into iTunes?

I've been consolidating some of my older blu's into binders just to recover some shelf space and many had that digital copy DVD. Just hated to junk them.

Sorry for being off topic. I searched the forums a while back for anything related but didn't find.

AZBrowncoat · 04-10-2018, 02:49 AM

Quote:

Originally Posted by Sterbo

I have a ton of the older "Digital Copy on DVD" discs. Is there any way to make use of those? Maybe for download on a PC or import the file into iTunes?

I've been consolidating some of my older blu's into binders just to recover some shelf space and many had that digital copy DVD. Just hated to junk them.

Sorry for being off topic. I searched the forums a while back for anything related but didn't find.

With a few exceptions, those files are all encrypted and irretrievable.

EarlyGrace · 11-05-2018, 02:48 PM

Does anyone know if Cop Out or The Losers are redeemable?
I just bought the BLU's and they do not redeem using the workaround method on iTunes.

slimdude · 11-05-2018, 04:03 PM

Quote:

Originally Posted by EarlyGrace

Does anyone know if Cop Out or The Losers are redeemable?
I just bought the BLU's and they do not redeem using the workaround method on iTunes.

Maybe the codes are not redeemable on iTunes, have you tried redeeming them on another service?

coolkat · 11-07-2018, 05:57 AM

Just ask warner bros for new codes warner bros is good with replying and sending new codes this way u get an HD code just be prepared to show u own the product

luchocsson · 02-26-2019, 07:43 PM

As everyone said, it depends on the studio. A few months ago I bought Star Trek 2009 special edition that came with a digital copy brand new. The code was expired but I tried Paramount's customer service just in case, they asked me for some details: pics of the code, bar code of the movie and my email written next to the expired code. After I provided them the pictures they emailed me back with a new code for iTunes.

04-07-2018, 02:55 PM	#1
Russt_76 Member Member since:Oct 2017 Trading Score:22	What to do with old codes I was hoping to get some advice as to what I can do with some older digital copies with codes. These are the older style that included the digital copy on a disc with a code and you could transfer them to iTunes or Windows. Some of them have transferred without a problem while others have either expired or don't work properly. In the past I had issues with Warner discs and when I contacted support they just gave me the run around. When my Incredible Hulk digital copy didn't transfer I was able to contact Universal Support and they sent me a new code to redeem. I have a Dark Crystal & Hancock(Sony) and Max Payne & The Day The Earth Stood Still(Fox) Anyone have experience trying to get updated digital copies from their old DVD's with those companies? Thanks in advance.

04-07-2018, 05:36 PM	#2
AZBrowncoat Blu-ray Samurai Member since:Mar 2013 Location:Sahuarita, AZ Blu-ray collection:126 DVD collection:8 MA collection:6 Digital collection:8 iTunes collection:7 Prime collection:10 Trading Score:1062	You'll be wasting your time with Sony but Fox may give you a new code if you contact them. Be prepared to supply photos of the slip, physical disk and etc.

04-07-2018, 05:53 PM	#3
akaun6899 Special Member Top contributor Member since:Jan 2015 4K collection:193 Blu-ray collection:978 DVD collection:411	At least one of my codes (for Turbo) that came with an on-disc Digital copy worked after the expiration date, so giving some of them a shot wouldn't be out of the question.

04-07-2018, 06:20 PM	#4
alchav21 Blu-ray Samurai Member since:Apr 2009 Location:ST George, Utah Blu-ray collection:1 Digital collection:2 iTunes collection:2 Trading Score:52	Those old Digital Copies on a Disc are past the expiration date, so they probably won't work. They were meant as Downloads to play on your Devices, not the same as a Digital Code for a Streaming Movie. Probably your best bet to get a Digital Copy is Vudu D2D.

04-07-2018, 08:58 PM	#5
1blufan Blu-ray Ninja Member since:Mar 2009 Location:The Road to Nowhere. Blu-ray collection:305 Blu-ray reviews:3 Trading Score:198	They are called XML's, some will still work and some won't. Unfortunately now all XML's are redeeming in standard definition. You can do a work around if you have the code but lost the disc. No studio is going to replace the older XML codes. Some XML codes are still in demand like Real Steel, no other digital code was produced afterwards.

04-07-2018, 09:01 PM	#6
shinobipopcorn Blu-ray Knight Top contributor Member since:Jan 2017 Location:Cow Country Home Theater Gallery:11 4K collection:75 Blu-ray collection:438 DVD collection:304 MA collection:266 Digital collection:303 iTunes collection:238 Blu-ray reviews: 30 Trading Score:6	I didn't even know there was a SD version of The Dark Crystal with a digital copy...

04-07-2018, 11:17 PM	#7
veritas Blu-ray Samurai Member since:Dec 2015 4K collection:233 Blu-ray collection:1765 Trading Score:9	Like 6 months ago you could enter your old xml warner brothers code on Warner brothers newer digital copy site and it would regenerate a new hd uv code. Fox was basically worthless in my experience they wont help for shit. universal and HBO and Warner if you call customer service will ask for pictures of the discs case along with like your email address. Disney used to just add the movie to your collection when they had dma I haven't dealt with them since movies anywhere besides one call where they did not help me at all. Sony will straight up ignore you and waste your time. As far as customer service for fixing missing or broken codes i would rank them sony<fox<Disney<universal<HBO<=warner. Disney used to be the best but its really gone down hill with customer service since dma became ma. Warner brothers is the best but its kind of sad how often I have to email them for missing codes (because they make identical products except a digital copy code is missing making tons of stores pull basically bait and switches)

04-09-2018, 03:04 PM	#8
crackedknee Blu-ray Ninja Member since:Nov 2014 4K collection:134 Blu-ray collection:420 DVD collection:195 MA collection:1777 Digital collection:989 iTunes collection:33 Prime collection:1 Trading Score:728	Pretty much exactly as veritas details above. I keep a database of all codes. That way if something happens, like Warner XML codes above working, I can pull it from the database. Often codes are "expired" only to be renewed. But as noted above, the very oldest codes are indeed expired. And Universal has been allowing their codes to expire (rather than renew). These would be their oldest UV/iTunes codes. It's likely a move to end their UV ties.

11-05-2018, 02:48 PM	#11
EarlyGrace Banned Member since:May 2017 Location:Kalifornia Trading Score:256	Does anyone know if Cop Out or The Losers are redeemable? I just bought the BLU's and they do not redeem using the workaround method on iTunes.

11-07-2018, 05:57 AM	#13
coolkat Active Member Top contributor Member since:Jun 2011 Location:united states Blu-ray collection:500 iTunes collection:348 Trading Score:135	Just ask warner bros for new codes warner bros is good with replying and sending new codes this way u get an HD code just be prepared to show u own the product

02-26-2019, 07:43 PM	#14
luchocsson Active Member Member since:Oct 2014 Location:Chile 4K collection:13 Blu-ray collection:205 DVD collection:10 MA collection:9 Digital collection:6 iTunes collection:144 Trading Score:8	As everyone said, it depends on the studio. A few months ago I bought Star Trek 2009 special edition that came with a digital copy brand new. The code was expired but I tried Paramount's customer service just in case, they asked me for some details: pics of the code, bar code of the movie and my email written next to the expired code. After I provided them the pictures they emailed me back with a new code for iTunes.

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