Steelbook from Ebay came in Damaged- Need some Advice!

[Kylo_Ren]

Hello, everyone!

Hopefully, it is okay for me to create a new thread to ask a question about my particular case.

Anyways, long story short, I bought a steelbook off Ebay. I know! Don't judge me! XD The seller had multiple copies available and the picture was showing a steel in great shape. The product description listed NO specific damage and stated the item will be shipped with bubble wrap and in a box.

Well, it wasn't!

It was a steelbook from Zavvi. It even came in those carboard mailers Zavvi uses! The seller appears to have bought it from Zavvi, never opened the cardboard mailer to inspect for damages, just slapped their shipping label on top of the Zavvi label, mailed it to me, and then called it a day.

No box, no bubble wrap - so you can imagine I wasn't too happy.

Now, normally, I wouldn't make a fuss about this if the steel did actually arrive in perfect shape, but it did NOT.

Yes, the damage wasn't major, BUT I did pay a decent amount for it and I feel like for that money I should be getting a premium product.

I have attached some pictures of the damage so you guys can see and let me know what you think.

What would you guys recommend that I do? What would you do? Let it slide or pursue it?

Thanks in advance.

EDIT: Removed pictures out of respect for the seller as the matter was resolved. Thank you to everyone on here who helped.