Umbrella/Sony issues - Blu-ray Forum

Shemp · 02-21-2018, 08:52 PM

Thought it'd be a good idea to start a thread about the issues some are having with playing Umbrella discs in some region modded Sony players and PS4s. These problems have been posted in various threads so I thought it might be a good idea to post them all in one place.

The main problem that's been reported on various Sony blu ray players (including the BDP-S1500, BDP-S3500 and BDP-S3700) is that the discs are locking up in the players when you press Stop or Eject is the BDP-S1500. The titles that've been reported with this problem with so far are...

THE AUTOPSY OF JANE DOE
FAIR GAME
NOT QUITE HOLLYWOOD
SILVER BULLET
DEATH WISH IV: THE CRACKDOWN/DEATH WISH V: FACE OF DEATH
DAY OF THE DEAD: ULTIMATE EDITION

HOUSE OF 1000 CORPSES has a menu that was incorrectly authored and won't display correctly on Sony, Oppo and Laser players. Umbrella advised me in 2016 that this would be fixed.

Update 12/04/19: HOUSE OF 1000 CORPSES has finally been fixed for the 2 disc release that pairs it with THE DEVIL'S REJECTS.

Please post any additions and also PS4 playback issues here.

Jlouisbarrett · 02-21-2018, 11:03 PM

I’m watching Silver Bullet now and I am seeing that weird corduroy-like, vertical lines effect too (I hadn’t known about it beforehand either, so when the film started playing and I saw the picture quality, I came here to see if anyone else had an issue).

It’s actually pretty bad and extremely distracting to the point where I don’t know if I can continue watching this. I was so excited for this release.

I’m playing the disc in a Sony UHP-H1 on a 55” Samsung 4K TV.

springjack · 02-22-2018, 09:01 PM

Mu blu-ray player is a European PS4 and so far I have problems with Dark Age, Silver Bullet and Fair Game.

Shemp · 02-22-2018, 09:04 PM

Quote:

Originally Posted by springjack

Mu blu-ray player is a European PS4 and so far I have problems with Dark Age, Silver Bullet and Fair Game.

What kind of problems have you had?

Sent from my LG-H930 using Tapatalk

zombeaner · 02-22-2018, 09:06 PM

I have a modded Sony BDP 3500 and I've had no such issues so far with those discs

Shemp · 02-22-2018, 09:38 PM

Quote:

Originally Posted by zombeaner

I have a modded Sony BDP 3500 and I've had no such issues so far with those discs

That's interesting, thank you. It's the next model up from the S1500 and I thought that might have had issues as well.

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Shemp · 02-22-2018, 10:39 PM

There's a new firmware update for the S1500/S3500 dated 22/02/2018.

Unfortunately it doesn't fix the issue I was having.

springjack · 02-23-2018, 11:02 PM

Quote:

Originally Posted by Shemp

What kind of problems have you had?

Sent from my LG-H930 using Tapatalk

"Dark Age", "Silver Bullet" and "Fair Game" run at an odd frame rate on PS4.

The user simonsherry is reporting this with Umbrella.

The rest of the Umbrella titles that I have, about 10 more, play fine.

Shemp · 03-05-2018, 06:31 AM

Just tried the problematic titles I have in a friends region modded BDP-s3500 and the same thing happens...press play, eject or return to Main Menu and the player locks up. No such problems using the region switchable Laser BD-3000.

springjack · 03-06-2018, 09:31 PM

Quote:

Originally Posted by Shemp

Just tried the problematic titles I have in a friends region modded BDP-s3500 and the same thing happens...press play, eject or return to Main Menu and the player locks up. No such problems using the region switchable Laser BD-3000.

For me and some other user the problem is not the "play, eject or return" thing.

It´s the odd frame rate when viewing the titles on a PS4.

Shemp · 03-06-2018, 09:58 PM

Hopefully all these issues will be sorted out soon. It doesn't happen with any other companies releases. It's got me baffled.

Sent from my LG-H930 using Tapatalk

springjack · 03-07-2018, 09:05 PM

Quote:

Originally Posted by Shemp

Hopefully all these issues will be sorted out soon. It doesn't happen with any other companies releases. It's got me baffled.

Sent from my LG-H930 using Tapatalk

Yeah, I hope so as I love this company. But it is taking longer than expected for Sony to release a firmware to fix this.

Shemp · 03-07-2018, 09:23 PM

Sony may not be interested in doing it to fix an issue that's only happening on a handful of discs. My gut feeling is that they'll blame it on the players being region modified. There's definitely an issue with the authoring/production of the discs themselves.

First problem I noticed was in 2016 with the menu of HOUSE OF 1000 CORPSES which wouldn't display correctly on my Sony player, another users Oppo player and also Laser players. They were able to replicate the issue at their end and stated corrected discs would be made available after next repressing (which hasn't occurred yet). I have no idea if they've tried these discs on the players mentioned as having issues.

springjack · 03-08-2018, 09:01 PM

Quote:

Originally Posted by Shemp

Sony may not be interested in doing it to fix an issue that's only happening on a handful of discs. My gut feeling is that they'll blame it on the players being region modified. There's definitely an issue with the authoring/production of the discs themselves.

First problem I noticed was in 2016 with the menu of HOUSE OF 1000 CORPSES which wouldn't display correctly on my Sony player, another users Oppo player and also Laser players. They were able to replicate the issue at their end and stated corrected discs would be made available after next repressing (which hasn't occurred yet). I have no idea if they've tried these discs on the players mentioned as having issues.

They have to fix it because this only happens on Sony hardware.

And the the issues doesn´t only happens on modified players. There are several reports on this happening on unmodified players.

I have a normal PS4 and have issues... Sony released a firmware update today but I haven´t tried it yet.

Shemp · 03-16-2018, 01:44 AM

Still no updates. Hopefully they're still checking into it.

springjack · 03-22-2018, 09:28 PM

The lack of official news is very strange.

Shemp · 05-20-2018, 11:28 PM

Sorry to have to resurrect this thread but it's been reported in the DEATH WISH 4 & 5 thread that this disc is freezing up in Sony modded players like other titles mentioned above.

SymbioticFunction · 05-22-2018, 03:36 AM

I'd be very excited for Umbrella's imminent Dagon blu-ray were it not for this issue. I use a PS4 so odds are that I would encounter problems. Instead of expecting Sony to fix the issue via firmware updates, why don't Umbrella simply author their latest releases in the same manner as their older titles? I'll certainly be interested to hear confirmation as to whether or not, Dagon also has problems. btw Would have been a day one purchase if Umbrella weren't consistently messing up.

Shemp · 05-22-2018, 05:03 AM

Problem is that I can't see Umbrella re-authoring older releases that some of us have had issues with (still waiting on HOUSE OF 1000 CORPSES which has a faulty menu...been waiting since October 2016). And I do hope that Sony act on the problem, but they can always blame it on region modded players that were changed by a third party. In the meantime, I'm using a Laser BD3000 that's region free and plays everything without any issues. Hopefully I'll be able to use my Sony player again, but no point at the moment when Umbrella discs keep freezing up in it.

SymbioticFunction · 05-22-2018, 12:39 PM

Re-authoring prior releases might indeed be a big ask. But what I don't get, is how the latest Death Wish blu-ray has exactly the same issues, considering that Umbrella have been made well aware of the problem. Death Wish 4/5 should have been authored in exactly the same way as say, a disc like Death Wish 2/3 (which played fine in all players).

02-21-2018, 08:52 PM	#1
Shemp Expert Member Member since:May 2010 Blu-ray collection:416 Blu-ray reviews:1	Umbrella/Sony issues Thought it'd be a good idea to start a thread about the issues some are having with playing Umbrella discs in some region modded Sony players and PS4s. These problems have been posted in various threads so I thought it might be a good idea to post them all in one place. The main problem that's been reported on various Sony blu ray players (including the BDP-S1500, BDP-S3500 and BDP-S3700) is that the discs are locking up in the players when you press Stop or Eject is the BDP-S1500. The titles that've been reported with this problem with so far are... THE AUTOPSY OF JANE DOE FAIR GAME NOT QUITE HOLLYWOOD SILVER BULLET DEATH WISH IV: THE CRACKDOWN/DEATH WISH V: FACE OF DEATH DAY OF THE DEAD: ULTIMATE EDITION HOUSE OF 1000 CORPSES has a menu that was incorrectly authored and won't display correctly on Sony, Oppo and Laser players. Umbrella advised me in 2016 that this would be fixed. Update 12/04/19: HOUSE OF 1000 CORPSES has finally been fixed for the 2 disc release that pairs it with THE DEVIL'S REJECTS. Please post any additions and also PS4 playback issues here. Last edited by Shemp; 04-12-2019 at 01:45 AM.

02-22-2018, 10:39 PM	#7
Shemp Expert Member Member since:May 2010 Blu-ray collection:416 Blu-ray reviews:1	There's a new firmware update for the S1500/S3500 dated 22/02/2018. Unfortunately it doesn't fix the issue I was having. Last edited by Shemp; 02-23-2018 at 07:33 AM.

02-21-2018, 11:03 PM	#2
Jlouisbarrett Blu-ray Samurai Member since:Oct 2015 Location:The 5th Dimension	I’m watching Silver Bullet now and I am seeing that weird corduroy-like, vertical lines effect too (I hadn’t known about it beforehand either, so when the film started playing and I saw the picture quality, I came here to see if anyone else had an issue). It’s actually pretty bad and extremely distracting to the point where I don’t know if I can continue watching this. I was so excited for this release. I’m playing the disc in a Sony UHP-H1 on a 55” Samsung 4K TV.

02-22-2018, 09:01 PM	#3
springjack Active Member Member since:May 2011 Location:Around the World	Mu blu-ray player is a European PS4 and so far I have problems with Dark Age, Silver Bullet and Fair Game.

02-22-2018, 09:06 PM	#5
zombeaner Power Member Top contributor Member since:Apr 2009 Location:Dallas, TX 4K collection:769 Blu-ray collection:5534 Blu-ray reviews:1 Trading Score:5	I have a modded Sony BDP 3500 and I've had no such issues so far with those discs

03-05-2018, 06:31 AM	#9
Shemp Expert Member Member since:May 2010 Blu-ray collection:416 Blu-ray reviews:1	Just tried the problematic titles I have in a friends region modded BDP-s3500 and the same thing happens...press play, eject or return to Main Menu and the player locks up. No such problems using the region switchable Laser BD-3000.

03-06-2018, 09:58 PM	#11
Shemp Expert Member Member since:May 2010 Blu-ray collection:416 Blu-ray reviews:1	Hopefully all these issues will be sorted out soon. It doesn't happen with any other companies releases. It's got me baffled. Sent from my LG-H930 using Tapatalk

03-07-2018, 09:23 PM	#13
Shemp Expert Member Member since:May 2010 Blu-ray collection:416 Blu-ray reviews:1	Sony may not be interested in doing it to fix an issue that's only happening on a handful of discs. My gut feeling is that they'll blame it on the players being region modified. There's definitely an issue with the authoring/production of the discs themselves. First problem I noticed was in 2016 with the menu of HOUSE OF 1000 CORPSES which wouldn't display correctly on my Sony player, another users Oppo player and also Laser players. They were able to replicate the issue at their end and stated corrected discs would be made available after next repressing (which hasn't occurred yet). I have no idea if they've tried these discs on the players mentioned as having issues.

03-16-2018, 01:44 AM	#15
Shemp Expert Member Member since:May 2010 Blu-ray collection:416 Blu-ray reviews:1	Still no updates. Hopefully they're still checking into it.

03-22-2018, 09:28 PM	#16
springjack Active Member Member since:May 2011 Location:Around the World	The lack of official news is very strange.

05-20-2018, 11:28 PM	#17
Shemp Expert Member Member since:May 2010 Blu-ray collection:416 Blu-ray reviews:1	Sorry to have to resurrect this thread but it's been reported in the DEATH WISH 4 & 5 thread that this disc is freezing up in Sony modded players like other titles mentioned above.

05-22-2018, 03:36 AM	#18
SymbioticFunction Blu-ray Ninja Member since:Oct 2009 Location:Chichester, UK 4K collection:153 Blu-ray collection:987 DVD collection:121 Prime collection:2 Blu-ray reviews:2	I'd be very excited for Umbrella's imminent Dagon blu-ray were it not for this issue. I use a PS4 so odds are that I would encounter problems. Instead of expecting Sony to fix the issue via firmware updates, why don't Umbrella simply author their latest releases in the same manner as their older titles? I'll certainly be interested to hear confirmation as to whether or not, Dagon also has problems. btw Would have been a day one purchase if Umbrella weren't consistently messing up.

05-22-2018, 05:03 AM	#19
Shemp Expert Member Member since:May 2010 Blu-ray collection:416 Blu-ray reviews:1	Problem is that I can't see Umbrella re-authoring older releases that some of us have had issues with (still waiting on HOUSE OF 1000 CORPSES which has a faulty menu...been waiting since October 2016). And I do hope that Sony act on the problem, but they can always blame it on region modded players that were changed by a third party. In the meantime, I'm using a Laser BD3000 that's region free and plays everything without any issues. Hopefully I'll be able to use my Sony player again, but no point at the moment when Umbrella discs keep freezing up in it.

05-22-2018, 12:39 PM	#20
SymbioticFunction Blu-ray Ninja Member since:Oct 2009 Location:Chichester, UK 4K collection:153 Blu-ray collection:987 DVD collection:121 Prime collection:2 Blu-ray reviews:2	Re-authoring prior releases might indeed be a big ask. But what I don't get, is how the latest Death Wish blu-ray has exactly the same issues, considering that Umbrella have been made well aware of the problem. Death Wish 4/5 should have been authored in exactly the same way as say, a disc like Death Wish 2/3 (which played fine in all players).

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