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Old 08-29-2021, 06:21 PM   #1
Lozin Lozin is offline
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I'm done with Amazon for Boutique titles other than Shout/Scream and I went ahead and put in a test order with UV to try them out but does anyone know(excluding Vinegar Syndrome) if they ship with slipcovers? My plan is to buy VS titles directly from VS and Shout/Scream from Amazon still as they have slightly better prices but all Arrow, KL, Blue Underground ect from Unobstructed View providing they ship with slips if available
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Old 08-29-2021, 10:47 PM   #2
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Quote:
Originally Posted by Lozin View Post
I'm done with Amazon for Boutique titles other than Shout/Scream and I went ahead and put in a test order with UV to try them out but does anyone know(excluding Vinegar Syndrome) if they ship with slipcovers? My plan is to buy VS titles directly from VS and Shout/Scream from Amazon still as they have slightly better prices but all Arrow, KL, Blue Underground ect from Unobstructed View providing they ship with slips if available
Why wouldn't they? If the title has a slipcover it will ship with it (unless the slipcover is exclusive like VS).
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Old 08-29-2021, 11:09 PM   #3
Lozin Lozin is offline
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I figured they would/should but I thought I heard that they don't ship with slips but that could have just been for VS titles.
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Old 08-30-2021, 11:54 AM   #4
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Quote:
Originally Posted by Lozin View Post
I'm done with Amazon for Boutique titles other than Shout/Scream and I went ahead and put in a test order with UV to try them out but does anyone know(excluding Vinegar Syndrome) if they ship with slipcovers? My plan is to buy VS titles directly from VS and Shout/Scream from Amazon still as they have slightly better prices but all Arrow, KL, Blue Underground ect from Unobstructed View providing they ship with slips if available
Depends on title

I'd suggest reading the UV thread in the Canadian Deals Forum
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Old 08-30-2021, 08:03 PM   #5
Lozin Lozin is offline
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I'll do that, although its already not looking good. I was charged for my test order 10 days ago and it looks like it hasn't even shipped yet. Usually with Amazon I have the order within 2-4 business days
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Old 08-30-2021, 11:54 PM   #6
Animatic33 Animatic33 is offline
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Quote:
Originally Posted by Lozin View Post
I'll do that, although its already not looking good. I was charged for my test order 10 days ago and it looks like it hasn't even shipped yet. Usually with Amazon I have the order within 2-4 business days
Did you use PayPal?
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Old 08-31-2021, 01:42 AM   #7
Lozin Lozin is offline
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I was going to but used my credit card directly
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Old 08-31-2021, 01:11 PM   #8
Animatic33 Animatic33 is offline
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Quote:
Originally Posted by Lozin View Post
I was going to but used my credit card directly
Okay, it seems like you and I are in the same boat.
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Old 08-31-2021, 03:04 PM   #9
Lozin Lozin is offline
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The only thing I can think of is that after my initial single title test order I placed a pre-order for another title that is due for release soon and both orders say "processing" so maybe they are going to ship them together? Although nothing indicates that to be the case.
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Old 08-31-2021, 04:43 PM   #10
reynaldo reynaldo is offline
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For what it's worth, I find UV pretty awful. Their prices, availability of items, shipping times and customer service are all severely lacking in my opinion. I certainly wouldn't buy from them again unless I was in absolute desperate need of something. I will say they package items pretty securely, but that's the only positive thing I can say about them.
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Old 08-31-2021, 08:40 PM   #11
Lozin Lozin is offline
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I was hoping they would be a good alternative to Amazon for Boutique titles but maybe not. I was looking at WowHD and their prices are also quite high for some titles so the hunt will continue for a good Canadian alternative.
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Old 09-04-2021, 04:09 AM   #12
Lozin Lozin is offline
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I sent them a message on their contact us page on Wednesday night and by Thursday morning I had a reply saying that my order was shipped out Aug 31 with tracking number and the delay was caused by the migration to the new site/warehouse. The order was in my PO Box today so shipping was fast once shipped.
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Old 10-04-2021, 02:35 AM   #13
cardiac161 cardiac161 is offline
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Been incredibly disappointed with them. I pre-ordered a few titles and even though their page shows all are in stock, I have neither received a shipping notification nor a reply from them after I've sent queries.
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Old 10-09-2021, 07:04 PM   #14
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Quote:
Originally Posted by cardiac161 View Post
Been incredibly disappointed with them. I pre-ordered a few titles and even though their page shows all are in stock, I have neither received a shipping notification nor a reply from them after I've sent queries.
They aren't amazon. I would say they aren't the fastest but they haven't missed anything for me.

I recently got Teen Wolf from them which was my first order EVER (over a year ago). They said they had issues with Shout and yadayada. I had it in my mind I would give them until December and it showed up all of a sudden.

Not suggesting waiting a year is ideal for movies but they are dependable. If you ordered it, paid for it... you will get it. The few movies I didn't get they told me I wouldn't get them via email.
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Old 10-30-2021, 02:05 AM   #15
Lozin Lozin is offline
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I placed a second order "cautiously" and to my surprise, it was very well done this time with fast shipping, I was impressed. I pre-ordered Night Gallery Season 1 for later on in November so we will see how that one goes
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Old 10-31-2021, 12:17 AM   #16
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Has anyone been having issues with preorders since they changed their way of preordering on the Website, I have been having nothing but problems with them concerning Preorders. Saying my payment wasn't paid when it was, their old way of preordering was way better as now they have really screwed things up.

Last edited by Psychosmeg; 10-31-2021 at 07:05 PM.
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Old 10-31-2021, 02:38 AM   #17
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Quote:
Originally Posted by reynaldo View Post
For what it's worth, I find UV pretty awful. Their prices, availability of items, shipping times and customer service are all severely lacking in my opinion. I certainly wouldn't buy from them again unless I was in absolute desperate need of something. I will say they package items pretty securely, but that's the only positive thing I can say about them.
You’ve posted this opinion several times already. They are expensive, but I’ve never had issues with them. We need more Canadian companies like UV and Sunrise Records.
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Old 11-01-2021, 04:58 PM   #18
reynaldo reynaldo is offline
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You’ve posted this opinion several times already. They are expensive, but I’ve never had issues with them. We need more Canadian companies like UV and Sunrise Records.
I agree, we do need more Canadian companies, but we also cannot blindly support them if they need to work on how they do business.

100% of my orders with Sunrise have been excellent. 75% of my dealings with UV were awful. I'm sorry if you think I should keep that to myself when someone asks for an opinion on them.
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Old 11-03-2021, 07:14 PM   #19
Psychosmeg Psychosmeg is offline
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I absolutely had it with this company, I hope my orders get sorted out soon. I will never do any business with them anymore, before they changed their website I had zero issues and now nothing but. I will only use DiabolikDVD and Grindhouse Video, as it seems they know what they are doing compared to up here in Canada.
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Old 11-03-2021, 07:43 PM   #20
TolerancEJ TolerancEJ is offline
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Quote:
Originally Posted by Psychosmeg View Post
I absolutely had it with this company, I hope my orders get sorted out soon. I will never do any business with them anymore, before they changed their website I had zero issues and now nothing but. I will only use DiabolikDVD and Grindhouse Video, as it seems they know what they are doing compared to up here in Canada.
Grindhouse is not shipping to Canada any longer.
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