Blu-ray PC keeps restarting - Blu-ray Forum

GCW2216 · 03-13-2008, 06:05 PM

Hello, I need your help.

I built a PC to support Blu-ray playback. Here are the specs.

IN WIN IW-BT611T.300SL Silver Best Performed 0.8mm SECC Japanese Steel metal MicroATX Desktop Computer Case 300W Power Supply

GIGABYTE GA-MA78GM-S2H AM2+/AM2 AMD 780G HDMI Micro ATX AMD Motherboard - Onboard HDMI and ATI HD 3200 graphics

AMD Athlon 64 X2 4000+ Brisbane 2.1GHz 2 x 512KB L2 Cache Socket AM2 65W Dual-Core Processor

Crucial Ballistix 2GB 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Desktop Memory - 512MB dedicated to onboard video

LITE-ON Black 12X DVD-ROM 32X CD-ROM SATA Blu-ray DVD-ROM Drive Model DH-4O1S-08

I have the machine connected to a 23"LCD via HDMI - I am using Power DVD 7.3 to play the BD's because thats what came with the drive. I can sit at the top menu for as long as I want, as soon as the movie attemps to play, once it's past all the copyright warnings, the machine restarts.

Any ideas? Your help is appreciated.

Thank you

john_1958 · 03-13-2008, 06:13 PM

Quote:

Originally Posted by GCW2216

Hello, I need your help.

I built a PC to support Blu-ray playback. Here are the specs.

IN WIN IW-BT611T.300SL Silver Best Performed 0.8mm SECC Japanese Steel metal MicroATX Desktop Computer Case 300W Power Supply

GIGABYTE GA-MA78GM-S2H AM2+/AM2 AMD 780G HDMI Micro ATX AMD Motherboard - Onboard HDMI and ATI HD 3200 graphics

AMD Athlon 64 X2 4000+ Brisbane 2.1GHz 2 x 512KB L2 Cache Socket AM2 65W Dual-Core Processor

Crucial Ballistix 2GB 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Desktop Memory - 512MB dedicated to onboard video

LITE-ON Black 12X DVD-ROM 32X CD-ROM SATA Blu-ray DVD-ROM Drive Model DH-4O1S-08

I have the machine connected to a 23"LCD via HDMI - I am using Power DVD 7.3 to play the BD's because thats what came with the drive. I can sit at the top menu for as long as I want, as soon as the movie attemps to play, once it's past all the copyright warnings, the machine restarts.

Any ideas? Your help is appreciated.

Thank you

sometimes that happens to me with powerdvd 5.0 and i still say its a great system but all can say is keep trying its probualy nothing

GCW2216 · 03-13-2008, 06:17 PM

My problem is I can't get a single movie to play. I'm checking for updated drivers and firmware but so far nothing has helped.

1Fish2FishRedFishBlu · 03-13-2008, 06:45 PM

You are not the first person to have issues. Watch your system resources when you attempt to play and see what happens to your RAM and CPU. A long shot guess could be that your system attempts to decode/play the movie and your system draws more power then your powersupply can handle. Did you seperate as much as possibly the devices on multiple connections instead of daisy chaining them? I have seen systems that have bad memory or as you indicated driver issues behave in this mannor. If it was driver/OS you would typically see an event or error so im leaning towards defect, power consumption or defective RAM .. IF it is not as simple as not enough CPU. (See comment Below the URL)

Look at the comments on this page
http://www.amazon.com/dp/B0010ZWYF8?...R&linkCode=asn

The comments say you need more CPU power then the 2.1Ghz procs you listed above.

GCW2216 · 03-13-2008, 07:08 PM

The system board I have does most of the processing for HD playback, the only thing sent to the CPU is HDCP copy protection and audio.

http://www.tomshardware.com/2008/03/..._780g_chipset/

1Fish2FishRedFishBlu · 03-13-2008, 08:36 PM

Here are the system specs off Cyberlinks website.
http://64.233.167.104/search?q=cache...lnk&cd=1&gl=us

It appears the proc is very close to the MIN requirements for playback.

AMD (Minimum):

Athlon 64 X2 3800+ 2.0 GHz or 4000+ 2.0 GHz, Turion 64 X2 TL-50 1.6 GHz, TL-52 1.6 GHz or TL-56 1.8 GHz
AMD (Recommended):

Athlon 64 FX FX-60 2.6 GHz or FX-62 2.8 GHz, Athlon 64 X2 4200+ 2.2 GHz, 4400+ 2.2 GHz, 4600+ 2.4 GHz, 4800+ 2.4 GHz or 5000+ 2.6 GHz, Turion 64 X2 TL-60 2.0 GHz

It is also interesting that they do not list your ATI HD 3200 card (or series) under minimum.

GCW2216 · 03-13-2008, 08:49 PM

I am going to try a more powerful PSU. The system just locks up, before it locks up, CPU usage is at 27% and RAM is barely used. Once the movie is about to begin, after the copyright protection screens, it locks. I can sit at the top menu for as long as I want.

I updated the onboard graphics driver and updated the BIOS. What I find strange is that driver for the BDROM, it is microsoft supplied and from 2001. Also, I downloaded the firmware update utility from Lite-on's website for this drive but it doesnt detect it when I try to run it. Weird!

This is turning into a waste of time and money.

According to Tom's Hardware my CPU should be fine, they had smooth playback with slower CPU's. I cant get playback at all. I ran diags on my memory for about 1 hour, it came back clean.

Thank you for your help, I will update the thread if I discover anything.

GCW2216 · 03-19-2008, 05:36 PM

It was the software. I upgraded to Cyberlink Power DVD Ultra and do not have any issues playing Blu-rays now. I tested with new and old BD's. If you are looking to build a Blu-ray PC and order the Lite-On BD DH-4O1S drive, you will have to upgrade the software that comes with it.

Thank you for your help!

CPU hits a max of 40% usage during playback of I am Legend.

03-13-2008, 06:05 PM	#1
GCW2216 Active Member Member since:Mar 2007	Blu-ray PC keeps restarting Hello, I need your help. I built a PC to support Blu-ray playback. Here are the specs. IN WIN IW-BT611T.300SL Silver Best Performed 0.8mm SECC Japanese Steel metal MicroATX Desktop Computer Case 300W Power Supply GIGABYTE GA-MA78GM-S2H AM2+/AM2 AMD 780G HDMI Micro ATX AMD Motherboard - Onboard HDMI and ATI HD 3200 graphics AMD Athlon 64 X2 4000+ Brisbane 2.1GHz 2 x 512KB L2 Cache Socket AM2 65W Dual-Core Processor Crucial Ballistix 2GB 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Desktop Memory - 512MB dedicated to onboard video LITE-ON Black 12X DVD-ROM 32X CD-ROM SATA Blu-ray DVD-ROM Drive Model DH-4O1S-08 I have the machine connected to a 23"LCD via HDMI - I am using Power DVD 7.3 to play the BD's because thats what came with the drive. I can sit at the top menu for as long as I want, as soon as the movie attemps to play, once it's past all the copyright warnings, the machine restarts. Any ideas? Your help is appreciated. Thank you

03-13-2008, 06:45 PM	#4
1Fish2FishRedFishBlu Active Member Member since:Jan 2008 Location:East Coast Home Theater Gallery:7 Blu-ray collection:321	You are not the first person to have issues. Watch your system resources when you attempt to play and see what happens to your RAM and CPU. A long shot guess could be that your system attempts to decode/play the movie and your system draws more power then your powersupply can handle. Did you seperate as much as possibly the devices on multiple connections instead of daisy chaining them? I have seen systems that have bad memory or as you indicated driver issues behave in this mannor. If it was driver/OS you would typically see an event or error so im leaning towards defect, power consumption or defective RAM .. IF it is not as simple as not enough CPU. (See comment Below the URL) Look at the comments on this page http://www.amazon.com/dp/B0010ZWYF8?...R&linkCode=asn The comments say you need more CPU power then the 2.1Ghz procs you listed above. Last edited by 1Fish2FishRedFishBlu; 03-13-2008 at 06:47 PM.

03-19-2008, 05:36 PM	#8
GCW2216 Active Member Member since:Mar 2007	Update!!!! It was the software. I upgraded to Cyberlink Power DVD Ultra and do not have any issues playing Blu-rays now. I tested with new and old BD's. If you are looking to build a Blu-ray PC and order the Lite-On BD DH-4O1S drive, you will have to upgrade the software that comes with it. Thank you for your help! CPU hits a max of 40% usage during playback of I am Legend. Last edited by GCW2216; 03-19-2008 at 05:39 PM.

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03-13-2008, 06:17 PM	#3
GCW2216 Active Member Member since:Mar 2007	My problem is I can't get a single movie to play. I'm checking for updated drivers and firmware but so far nothing has helped.

03-13-2008, 07:08 PM	#5
GCW2216 Active Member Member since:Mar 2007	The system board I have does most of the processing for HD playback, the only thing sent to the CPU is HDCP copy protection and audio. http://www.tomshardware.com/2008/03/..._780g_chipset/

03-13-2008, 08:36 PM	#6
1Fish2FishRedFishBlu Active Member Member since:Jan 2008 Location:East Coast Home Theater Gallery:7 Blu-ray collection:321	Here are the system specs off Cyberlinks website. http://64.233.167.104/search?q=cache...lnk&cd=1&gl=us It appears the proc is very close to the MIN requirements for playback. AMD (Minimum): Athlon 64 X2 3800+ 2.0 GHz or 4000+ 2.0 GHz, Turion 64 X2 TL-50 1.6 GHz, TL-52 1.6 GHz or TL-56 1.8 GHz AMD (Recommended): Athlon 64 FX FX-60 2.6 GHz or FX-62 2.8 GHz, Athlon 64 X2 4200+ 2.2 GHz, 4400+ 2.2 GHz, 4600+ 2.4 GHz, 4800+ 2.4 GHz or 5000+ 2.6 GHz, Turion 64 X2 TL-60 2.0 GHz It is also interesting that they do not list your ATI HD 3200 card (or series) under minimum.

03-13-2008, 08:49 PM	#7
GCW2216 Active Member Member since:Mar 2007	I am going to try a more powerful PSU. The system just locks up, before it locks up, CPU usage is at 27% and RAM is barely used. Once the movie is about to begin, after the copyright protection screens, it locks. I can sit at the top menu for as long as I want. I updated the onboard graphics driver and updated the BIOS. What I find strange is that driver for the BDROM, it is microsoft supplied and from 2001. Also, I downloaded the firmware update utility from Lite-on's website for this drive but it doesnt detect it when I try to run it. Weird! This is turning into a waste of time and money. According to Tom's Hardware my CPU should be fine, they had smooth playback with slower CPU's. I cant get playback at all. I ran diags on my memory for about 1 hour, it came back clean. Thank you for your help, I will update the thread if I discover anything.

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