XPS and Blu Ray - Blu-ray Forum

syncster · 07-25-2008, 02:38 AM

Brand new system with Blu ray and out of the box playbck doesn't work. Nothing that Dell has provided has helped. WHich, BTW, isn't much!

I installed the Dell Power DVD software that says (supports blu Ray playback), but Nothing.

Ideas? Or is it just another Dell system that under performs as usual? At least my HD Toshiba drive worked! I am certain Blu-ray is the coolest but, I had HD players that actually worked as adverstised.

djluis2k6 · 07-25-2008, 02:51 AM

Did the Blu-Ray drive come pre-installed?

dadkins · 07-25-2008, 04:10 AM

What does it do - if anything?
Error? Doesn't see the disc? Unsupported format?

Anything?

Bobby Henderson · 07-25-2008, 04:24 AM

Is the BD movie a BD Live disc? I don't think any version of PowerDVD supports Profile 1.1 or Profile 2.0 discs. The newest version of WinDVD is only Bonus View capable.

Nevertheless, any BD should allow the movie to be played at the very least regardless if it supports BD Profile 1.1 or 2.0 features or not.

blu-dave · 07-25-2008, 09:15 AM

Which xps?

arush5268d · 07-25-2008, 12:04 PM

You gotta provide some information here if you want help

david2189 · 07-25-2008, 12:27 PM

could do with some system specs

prerich · 07-25-2008, 01:20 PM

Quote:

Originally Posted by Bobby Henderson

Is the BD movie a BD Live disc? I don't think any version of PowerDVD supports Profile 1.1 or Profile 2.0 discs. The newest version of WinDVD is only Bonus View capable.

Nevertheless, any BD should allow the movie to be played at the very least regardless if it supports BD Profile 1.1 or 2.0 features or not.

Both PowerDVD 7.3 and PowerDVD 8 are Profile 2.0, newest WinDVD is BD-live (Profile 2.0) and so is Total Media Theatre. I own all of these with the exception of PowerDVD 8, and now I use TMT and WinDVD 9+ BD exclusively. I have removed PowerDVD totally from my system.

prerich · 07-25-2008, 01:21 PM

Quote:

Originally Posted by syncster

Brand new system with Blu ray and out of the box playbck doesn't work. Nothing that Dell has provided has helped. WHich, BTW, isn't much!

I installed the Dell Power DVD software that says (supports blu Ray playback), but Nothing.

Ideas? Or is it just another Dell system that under performs as usual? At least my HD Toshiba drive worked! I am certain Blu-ray is the coolest but, I had HD players that actually worked as adverstised.

Like everyone else - System specs.

syncster · 07-25-2008, 05:25 PM

The player works for all media except BluRay. When a BR disc is inserted, the system indicates there is no media in the drive.

I have reinstalled the PowerDVD software from Dell and reinstalled the MEdia Direct software hoping that there was just something that came installed incorrectly.

The BR Player was OEM (MAtshita Drive) with the XPS system

DELL XPS 1530
Media Direct /POwerDVD software
Vista Ultimate
Matshita bd re uj 225s ATA
INtel DUO 2.5 proc
4 GB RAm

what else?

prerich · 07-25-2008, 05:31 PM

Quote:

Originally Posted by syncster

The player works for all media except BluRay. When a BR disc is inserted, the system indicates there is no media in the drive.

I have reinstalled the PowerDVD software from Dell and reinstalled the MEdia Direct software hoping that there was just something that came installed incorrectly.

The BR Player was OEM (MAtshita Drive) with the XPS system

Got it! Your system didn't come with at BD drive installed...did it? If it came with the HD-DVD drive - your version of PowerDVD is the HD-DVD only version. You need to update your software to the full version of Powerdvd 8 (but it won't let you play HD-DVD without a workaround) - so I recommend Total Media Theatre from Arcsoft or WinDVD9 Plus BD from Corel. You will get BD playback and retain HD-DVD playback as well

EDIT: Uhh Ohhh. I now see that It was an OEM drive (read the last line of the post prerich - I feel so stupid!!!

. I still recommend upgrading your player software (make sure you perform all of the updates for your current software before you spend money on different one).

prerich · 07-25-2008, 05:38 PM

Try Total Media Theatre for free - follow this link http://www.arcsoft.com/support/downl...downloadid=384 and tell me if it plays or not.

arush5268d · 07-25-2008, 06:53 PM

If I was in your situation I would take it back to wherever you purchased it from.

....and exchange it for a Sony or HP.

You shouldn't be having those problems at all.

syncster · 07-25-2008, 11:52 PM

Quote:

Originally Posted by prerich

Try Total Media Theatre for free - follow this link http://www.arcsoft.com/support/downl...downloadid=384 and tell me if it plays or not.

I installed that last week and didnt work. but i will try anything twice

syncster · 08-03-2008, 03:07 PM

after 2 weeks of Dell saying that the drive was fine and it was "software" issues...they finally replaced the drive and it worked immediately.

07-25-2008, 02:38 AM	#1
syncster New Member Member since:Jul 2008	XPS and Blu Ray Brand new system with Blu ray and out of the box playbck doesn't work. Nothing that Dell has provided has helped. WHich, BTW, isn't much! I installed the Dell Power DVD software that says (supports blu Ray playback), but Nothing. Ideas? Or is it just another Dell system that under performs as usual? At least my HD Toshiba drive worked! I am certain Blu-ray is the coolest but, I had HD players that actually worked as adverstised.

07-25-2008, 05:25 PM	#10
syncster New Member Member since:Jul 2008	Sorry, so frustrated didn't give much information The player works for all media except BluRay. When a BR disc is inserted, the system indicates there is no media in the drive. I have reinstalled the PowerDVD software from Dell and reinstalled the MEdia Direct software hoping that there was just something that came installed incorrectly. The BR Player was OEM (MAtshita Drive) with the XPS system DELL XPS 1530 Media Direct /POwerDVD software Vista Ultimate Matshita bd re uj 225s ATA INtel DUO 2.5 proc 4 GB RAm what else? Last edited by syncster; 07-25-2008 at 05:32 PM.

08-03-2008, 03:07 PM	#15
syncster New Member Member since:Jul 2008	Replaced drive after 2 weeks of Dell saying that the drive was fine and it was "software" issues...they finally replaced the drive and it worked immediately.

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07-25-2008, 02:51 AM	#2
djluis2k6 Power Member Top contributor Member since:Feb 2007	Did the Blu-Ray drive come pre-installed?

07-25-2008, 04:10 AM	#3
dadkins Blu-ray Samurai Member since:Jan 2007 Location:Hercules, CA Blu-ray collection:35 Blu-ray reviews:2	What does it do - if anything? Error? Doesn't see the disc? Unsupported format? Anything?

07-25-2008, 04:24 AM	#4
Bobby Henderson Power Member Member since:Jan 2008 Location:Oklahoma Blu-ray collection:96 Blu-ray reviews: 12	Is the BD movie a BD Live disc? I don't think any version of PowerDVD supports Profile 1.1 or Profile 2.0 discs. The newest version of WinDVD is only Bonus View capable. Nevertheless, any BD should allow the movie to be played at the very least regardless if it supports BD Profile 1.1 or 2.0 features or not.

07-25-2008, 09:15 AM	#5
blu-dave Senior Member Member since:Jul 2007 Location:England	Which xps?

07-25-2008, 12:04 PM	#6
arush5268d Banned Member since:Jan 2008 Location:Houston, TX Blu-ray collection:85	You gotta provide some information here if you want help

07-25-2008, 12:27 PM	#7
david2189 Expert Member Member since:Sep 2007 Location:London, UK Blu-ray collection:183	could do with some system specs

07-25-2008, 05:38 PM	#12
prerich Moderator Top ranked HT gallery Top contributor Member since:Dec 2007 Home Theater Gallery:50 Blu-ray reviews:1 Trading Score:2	Try Total Media Theatre for free - follow this link http://www.arcsoft.com/support/downl...downloadid=384 and tell me if it plays or not.

07-25-2008, 06:53 PM	#13
arush5268d Banned Member since:Jan 2008 Location:Houston, TX Blu-ray collection:85	If I was in your situation I would take it back to wherever you purchased it from. ....and exchange it for a Sony or HP. You shouldn't be having those problems at all.

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