My plasma Screen Cracked - Blu-ray Forum

Exile68 · 08-25-2008, 11:48 AM

hi has anyone had thier screen just crack for no reason. I had a 2 year old hitachi 42in plasma and monday night it made a pop sound and the screen went. It has a a crack running from 1 corner to another. Any ideas what could of caused this.

it had plenty of ventilation. Now bought a 40in Sony KDL40W4000 which i am really happy with.

allstar780 · 08-25-2008, 01:37 PM

God hates you.

Kidding... but no I've never heard of anything like that... it would obviously be some sort of heating VS. cooling issue... say if the TV runs very hot and the room is rather cold... thats the only thing i can think of that cracks... well anything... without warning... but still very very odd

Beta Man · 08-25-2008, 01:44 PM

Could have been poorly assembled causing tension from top to bottom, side-to-side, or corner to corner

It's very odd though.... that much I know..... and if you had it under warranty still, you'd be hard-pressed to convince the store/manufacturer, that it wasn't caused by abuse. (you're not trying to fish for excuses to make a fraudulent claim are you

if so, I'd go with "poor assembly, too much tension" )

agoofykindasuperman · 08-25-2008, 01:47 PM

I'll let you know in a few months. This worries me too as I have a nearly 2 year old 42" Hitachi Plasma. But it is under a 3 year warranty so we'll see what happens. Thanks for the heads up.

Exile68 · 08-25-2008, 02:00 PM

beta man we have a 300 quid excess on our insurance

so its not insurance job dude.

Only had a warranty of 1 year but i got my new TV from a uk department store called john lewis you get a 5 year warranty with them so i should be ok. I was so hacked off when it went.

Called a repair guy he said it could of over heated but i explained that i vacum the back vents and holes once a month. He said then i could of been just unlcky.

The most annoying thing is on the day it went i bought a HDMI splitter as it only had 1 HDMI port.

Lucy Diamond · 08-25-2008, 02:13 PM

I just saw the title and I had to stop by to say

Man that ssssssssssssssssssssssucks!!!!

Good luck with that one.

tilapiah6 · 08-25-2008, 02:26 PM

That is terrible news

. Hopefully they replace your plasma to give you something to attach that new splitter to

.

aramis109 · 08-25-2008, 02:39 PM

Quote:

Originally Posted by Exile68

hi has anyone had thier screen just crack for no reason. I had a 2 year old hitachi 42in plasma and monday night it made a pop sound and the screen went. It has a a crack running from 1 corner to another. Any ideas what could of caused this.

it had plenty of ventilation. Now bought a 40in Sony KDL40W4000 which i am really happy with.

Plasma screens crack- confirmed!

I knew those darn plasma tv's were no good- GO LCD!

Seriously though, that sucks... a lot. I'd contact the manufacturer even if the warranty was up. That's flat-out ridiculous.

David Craig · 08-25-2008, 03:26 PM

Do you have kids? Maybe one of them did it and has not owned up yet.

One of our kids owned up to breaking our rabbit ears while playing a "tossing the ball" kind of game in our living room! Never imagined they would be doing that.

eChopper · 08-25-2008, 03:41 PM

wife's cheeks seem unduly flushed?

Jackeroo75 · 08-25-2008, 03:45 PM

That is why you DON't want Plasma because they can get HOT to the touch!!! Go LCD.

aramis109 · 08-25-2008, 04:10 PM

Quote:

Originally Posted by Jackeroo75

That is why you DON't want Plasma because they can get HOT to the touch!!! Go LCD.

I hope you were kidding (cuz my post was in jest).

My_Two_Cents · 08-25-2008, 04:56 PM

Quote:

Originally Posted by Jackeroo75

That is why you DON't want Plasma because they can get HOT to the touch!!! Go LCD.

And here we go.....

Quote:

Originally Posted by aramis109

I hope you were kidding (cuz my post was in jest).

No. He's got a history of spouting plasma FUD around here. Check some of his previous postings.

BTBuck1 · 08-25-2008, 04:59 PM

shoulda got it calibrated (kidding)

that sucks, you should see if the mfgr will cover it, thats BS.

ZackL · 08-25-2008, 05:11 PM

Its not at all unheard of for something like that to happen. Just relate it back to car windshields. In the winter when you are driving with the heat on and snow falls from your roof onto your windshield there is a chance that it will crack due to the temperature change. Weird things can happen with glass.

Also the slightest fault in a panel maybe caused your crack. It could have been a tiny tiny chip somewhere inside or out that has just finally created an anchor for the rest to crack due to the fault. But then that doesn't really explain the popping noise.

aramis109 · 08-25-2008, 07:09 PM

Quote:

Originally Posted by ZackL

Its not at all unheard of for something like that to happen. Just relate it back to car windshields. In the winter when you are driving with the heat on and snow falls from your roof onto your windshield there is a chance that it will crack due to the temperature change. Weird things can happen with glass.

Also the slightest fault in a panel maybe caused your crack. It could have been a tiny tiny chip somewhere inside or out that has just finally created an anchor for the rest to crack due to the fault. But then that doesn't really explain the popping noise.

Popping noise could have been the panel cracking.

dobyblue · 08-25-2008, 07:15 PM

They should definitely replace it for you.
Hitachi don't traditionally score highly on plasma reliability with Consumer Reports. Maybe they'll let you swap for a Viera?

dobyblue · 08-25-2008, 07:17 PM

Quote:

Originally Posted by Jackeroo75

That is why you DON't want Plasma because they can get HOT to the touch!!! Go LCD.

This is why you should change your signature to read "don't listen to much of what I post because it's usually unsubstantiated nonsense that finds little basis in reality"

Go plasma.

Exile68 · 08-25-2008, 07:21 PM

will get onto hitachi tomorrow
will see what they say
not holding my breath to get anything out of them

just hacked off i had to replace it although my new Sony is sweet i rather of not forked out to get it yet.

08-25-2008, 11:48 AM	#1
Exile68 Member Member since:Jul 2007	My plasma Screen Cracked hi has anyone had thier screen just crack for no reason. I had a 2 year old hitachi 42in plasma and monday night it made a pop sound and the screen went. It has a a crack running from 1 corner to another. Any ideas what could of caused this. it had plenty of ventilation. Now bought a 40in Sony KDL40W4000 which i am really happy with.

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08-25-2008, 01:37 PM	#2
allstar780 Special Member Top ranked HT gallery Top contributor Member since:Mar 2008 Location:Grande Prairie, Alberta Home Theater Gallery:15 Blu-ray collection:115 Blu-ray reviews:2	God hates you. Kidding... but no I've never heard of anything like that... it would obviously be some sort of heating VS. cooling issue... say if the TV runs very hot and the room is rather cold... thats the only thing i can think of that cracks... well anything... without warning... but still very very odd

08-25-2008, 01:44 PM	#3
Beta Man Moderator Top contributor Member since:Jan 2008 Location:Juuuuuuuust A Bit Outside.... Home Theater Gallery:4 Blu-ray collection:268 Blu-ray reviews: 18 Trading Score:25	Could have been poorly assembled causing tension from top to bottom, side-to-side, or corner to corner It's very odd though.... that much I know..... and if you had it under warranty still, you'd be hard-pressed to convince the store/manufacturer, that it wasn't caused by abuse. (you're not trying to fish for excuses to make a fraudulent claim are you if so, I'd go with "poor assembly, too much tension" )

08-25-2008, 01:47 PM	#4
agoofykindasuperman Blu-ray Knight Top contributor Member since:Aug 2007 Location:Toronto, Canada Home Theater Gallery:27 4K collection:618 Blu-ray collection:2041 Blu-ray reviews:1 Trading Score:178	I'll let you know in a few months. This worries me too as I have a nearly 2 year old 42" Hitachi Plasma. But it is under a 3 year warranty so we'll see what happens. Thanks for the heads up.

08-25-2008, 02:00 PM	#5
Exile68 Member Member since:Jul 2007	beta man we have a 300 quid excess on our insurance so its not insurance job dude. Only had a warranty of 1 year but i got my new TV from a uk department store called john lewis you get a 5 year warranty with them so i should be ok. I was so hacked off when it went. Called a repair guy he said it could of over heated but i explained that i vacum the back vents and holes once a month. He said then i could of been just unlcky. The most annoying thing is on the day it went i bought a HDMI splitter as it only had 1 HDMI port.

08-25-2008, 02:13 PM	#6
Lucy Diamond Blu-ray Champion Top contributor Member since:Apr 2008 Location:The Tomb of Annihilation 4K collection:- Blu-ray collection:- DVD collection:- Digital collection:- Blu-ray reviews: 2 Trading Score:3	I just saw the title and I had to stop by to say Man that ssssssssssssssssssssssucks!!!! Good luck with that one.

08-25-2008, 02:26 PM	#7
tilapiah6 Blu-ray Samurai Member since:Jun 2008 Location:South Carolina Home Theater Gallery:40 Blu-ray collection:284 Trading Score:36	That is terrible news . Hopefully they replace your plasma to give you something to attach that new splitter to .

08-25-2008, 03:26 PM	#9
David Craig Active Member Member since:Aug 2007 Location:Canada Blu-ray reviews: 5	Do you have kids? Maybe one of them did it and has not owned up yet. One of our kids owned up to breaking our rabbit ears while playing a "tossing the ball" kind of game in our living room! Never imagined they would be doing that.

08-25-2008, 03:41 PM	#10
eChopper Expert Member Member since:Jan 2008 Blu-ray collection:21 Blu-ray reviews:74 Trading Score:2	wife's cheeks seem unduly flushed?

08-25-2008, 03:45 PM	#11
Jackeroo75 Active Member Member since:Nov 2007	That is why you DON't want Plasma because they can get HOT to the touch!!! Go LCD.

08-25-2008, 04:59 PM	#14
BTBuck1 Blu-ray Samurai Member since:Jun 2006 Location:Oceanside, CA. Blu-ray collection:507 DVD collection:1	shoulda got it calibrated (kidding) that sucks, you should see if the mfgr will cover it, thats BS.

08-25-2008, 05:11 PM	#15
ZackL Senior Member Member since:Mar 2008 Location:Ontario, Canada	Its not at all unheard of for something like that to happen. Just relate it back to car windshields. In the winter when you are driving with the heat on and snow falls from your roof onto your windshield there is a chance that it will crack due to the temperature change. Weird things can happen with glass. Also the slightest fault in a panel maybe caused your crack. It could have been a tiny tiny chip somewhere inside or out that has just finally created an anchor for the rest to crack due to the fault. But then that doesn't really explain the popping noise.

08-25-2008, 07:15 PM	#17
dobyblue Super Moderator Top contributor Member since:Jul 2006 Location:Ontario, Canada Home Theater Gallery:71 4K collection:55 Blu-ray collection:655 Blu-ray reviews: 15	They should definitely replace it for you. Hitachi don't traditionally score highly on plasma reliability with Consumer Reports. Maybe they'll let you swap for a Viera?

08-25-2008, 07:21 PM	#19
Exile68 Member Member since:Jul 2007	will get onto hitachi tomorrow will see what they say not holding my breath to get anything out of them just hacked off i had to replace it although my new Sony is sweet i rather of not forked out to get it yet.

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