Problem at my local Movie Stop?

[obiwopkenobi62]

Hi all,
I have a Movie Stop in my area which I buy from occasionally. Here is the problem. I went in yesterday to buy Forbidden Kingdom on Blu and it was in one of those clear lock boxes. No problem. I was going to grab a copy of the Disney CGI movie the Wild. Case said new. I brought it to the counter, the girl goes in the back and brings out the disc to put in the case. I told her I wanted a new one on Blu, she says it is new, that they open them to prevent theft. I said then I don't want it because it's not new. I go grab a copy of Ant Bully. Same thing. Now she is starting to argue with me telling me that they have authorization to open them. I tell her if it's opened it's no longer new. I said if I brought back a movie opened for a trade they wouldn't give me the new price, they would give me the used price. I also told her that they are the only place that does that.
I'm thinking about writing to their corporate office about this.
has anyone else ran into this problem? Also I do buy the occasional used Blu since it says used and is a reduced price, but am not willing to buy what they call new when it has been opened already.
Does anyone else see a problem with this practice?