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hey all, got a good one here and i will try and make it short. my 60 inch tv has been have problems with the light enigne and the yellow color over saturated. well almost 5 weeks ago the BB tech through extended warranty came out and said yup, you need a light engine and they are readily available. well the light engine went on B.O. for a week or so and i had made several calls to them about it, no help!! they finally called me a said the engine shipped and set a appointment up for last friday
so friday comes and i get no call, so i call and ask and they say you have no appointment, yes i do. anyways they said it was a computer error and it bumped me to this past tuesday, well again no call and no show, the tech calls at 8pm and says i can not make it, we will reschedule. i said no way pal, i am calling. so now i am so pissed. 5 weeks no with a screwed up tv. so i call again and ask to talk to the corparate office, they transfer me to consumer relations and i talked to this awesome guy named ryan (happens to be my new born sons name) and he took all my complaints and what has transpired for the past 4 weeks or so and talked to his supervisor and i told them that i am not waiting another week to get my tv repaired, i want a new one by this weekend and lo and behold he calls me tonight and says for all your troubles and time off waiting for appointments and they blowing you off and not calling you, we will send you a gift card for $3780.00 (equal to what i paid 1 1/2 years ago, plus another $100.00 for your aggravation. they are 2nd day ups the card to me and should have it by friday. listen to this one, they are letting me keep my old tv i have now as well. is that amazing??? so i think i can still get it repaired and maybe sell it for a discounted price. this is an amazing blessing to me and my family as we have been wanting to upgrade our tv to 1080p and buy a blu ray player and new receiver. now i may be able to do all of it. my question is should i sink all the refund into a great tv or buy a lower cost 1080p and buy and BD player, receiver, warranty, calibration, etc? any thoughts 300th post by the way thanks Last edited by MATTYBLU2; 11-15-2007 at 02:09 AM. |
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thread | Forum | Thread Starter | Replies | Last Post |
Toy Story/Toy Story 2 in March 2010 | Blu-ray Movies - International | Farid | 20 | 12-04-2009 12:32 PM |
Toy Story/Toy Story 2 Blu-ray trailers | Wish Lists | bigpatky | 8 | 12-03-2009 05:52 PM |
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