Best Buy Caught Tricking Customers

[kpkelley]

Link

Wow, those Best Buy technicians are amazing, aren't they?
Electronics retailing giant Best Buy is stooping once again to generate business, showing they are willing to go to any length to get it, and they are certainly not going to let truthfulness or ethics get in the way.

Seems Robert went HDTV shopping at Best Buy for his father and noticed something odd about the Geek Squad HDTV calibration service sales display. The HDTV showing the benefits of calibration was tuned to ESPN HD and unsurprisingly showed a crisp detailed picture. The other before HDTV, of identical model, had a blurred and grainy picture, but not because of the skills of the Geek Squad. According to Robert, the before HDTV was also tuned to ESPN, but not the HD version, which Best Buy employees had gone to some lengths to disguise by hiding the SD channel logo behind a sign advertising extended warranty plans.

[Chocolatejas]

Not surprising.

[york weir]

Shady business practices for sure.

[_Bolt_]

lol

[DaMexiRican]

LOL, they tried selling me that calibration setting thing too when I got a new tv a few months back. All the guy did was go to the picture setting, which there was three. Dynamic, something, and movie. And he tried showing how different it was and all that LOL. I told him I'll pass and that I know somebody that knows how to do it and he was trying to say these guys are professionals and not a lot of people have been trained how do it and bla bla bla

[My_Two_Cents]

This is exactly one of the reasons why I will NEVER use the the blue-shirt idiots for my calibration needs. Sure, they would be way more convenient, but my trust in anything BB-related is practically non-existent.

[Teabaggins]

buyer beware

[Blu-Ron]

Not surprised. I use to work for BB and saw it with my own eyes.

[Deadset]

Tricky bastards!

The best thing you can do is become an informed consumer before buying something. Don't listen to the slick salesperson.

[pBLU-RAYs3]

This never happened to me, sooooooo I'm guessing they ONLY do this to poor people, minorities, women, trailer park hillbillies, foreigners who can't speak english & aliens.

[X400]

the geek squad was always a sham to fool customers who didnt do their homework anyhow, so im not surprised in the least

[Marquoz]

Wait, did Best Buy ditch ISF certified calibration for in home calibration now?

[crackinhedz]

I didn't know SD channel's had "SD" logo's??


edit: ahhh just saw the pic...so basically they're covering where it should say "HD" like the other tv.

[Marquoz]

Originally Posted by crackinhedz

I didn't know SD channel's had "SD" logo's??

They don't have the HD after the name, so I think that's what they saw.

[Mr Dodger Blu]

So was I a moron for getting the ISF calibration on my Sony LCD.
He was GeekSquad, but I asked to see his ISF cert.

[Psychonaut]

I considered doing this until I realized that no one would take the time and care to set it up the way I wanted it to be. I bought a calibration DVD and spent a lot of time doing homework and tweaking and finally got it right. It would have been a tremendous waste of time and money. I wasn't going to pay someone to get it "in the ballpark".

[Forrestandjen07]

hahaha, i got my HD at walmart and all my sales guy did was get me the one i wanted and helped me get it to the car

[Forrestandjen07]

and i saw this when i was in the store weeks agao, i just never paid that much attention to it

[BStecke]

Originally Posted by Mr Dodger Blu

So was I a moron for getting the ISF calibration on my Sony LCD.
He was GeekSquad, but I asked to see his ISF cert.

As long as it was an ISF certified tech you should be fine. Despite what some people say (who probably don't understand what exactly a proper calibration entails), an ISF calibration can provide a fairly noticeable increase in picture quality over a set that was just tweaked with a calibration disc. Not saying that the case in point isn't pretty ridiculous, but it's definitely a worthwhile investment.

[toef]

Originally Posted by 3HD-RED60

This never happened to me, sooooooo I'm guessing they ONLY do this to poor people, minorities, women, trailer park hillbillies, foreigners who can't speak english & aliens.

I don't think anybody got your post, or at least didn't acknowledge it.