Damaged Fluance Speakers

[FendersRule]

Received the AV-HTB+ Speakers. This is an X-mas gift for my father. However, after noticing a rattling noise from inside the box, I decided to investigate.

Turns out, that the Center tweeter on one of the floor speakers broke off, and the pot, screws, and grill was dangling inside the speaker enclosure.

I have emailed Fluance about this, and this would be a great test of customer service. UPS delivered the package, however, the outside shipping box did not appear damaged at all. This just might be one of those "things" that happen.

As far as I could tell so far, the build quality on these speakers are something that you would expect from a $600 set. The materials and hardware are very highly constructed. These did not seem like "cheapie" speakers.