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I've started a new thread on this subject because I don't want this very important message to get lost in the shuffle of the other Netflix thread which has degenerated to troll feeding and discussions on BD 3D.
So, Mods, please I beg of you... allow this thread to stand without locking it or merging it with the other thread. So, I decided to put my money where my mouth is and I called Netflix up and I canceled my membership. The customer service represenative was very polite and never asked my why I wascanceling my account. But after verifying my information, he asked what netflix could have done to provide me better service. I asked him why he thinks I'm canceling my service... why is everybody canceling their service today? He said, "because of the Blu Ray service rate increase." I said, "Jackpot! And it's not even an issue necessarily of the $4.00. The issue is that I've always had tremendous service from Netflix and I've been completely disregarded by your company with a 300% rate increase and that this my way of protesting." He said he didn't blame me whatsoever and that he's been hearing it all day. So here's how it is. A wave of rebellion has begun. Stand up with me cancel your membership and encourage others to do the same. Go to Blockbuster for a couple of months and maybe we can convince TPTB at Netflix that this was a bad idea all the way around as Blockbuster's membership increases and their's drops. The worst case scenario is that you can always sign back up with them with minimal effort, but it's good to make them squirm. Maybe, they'll reconsider this exploitative rate hike before April 27. Last edited by Captainhawk1; 03-31-2009 at 01:25 AM. |
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thread | Forum | Thread Starter | Replies | Last Post |
Is Netflix throttling my account? | General Chat | mr. blu | 13 | 10-20-2008 04:41 PM |
The Countdown Has BEGUN! | General Chat | DrinkMore | 9 | 10-16-2007 09:04 PM |
The BD+ countdown has begun | Blu-ray Technology and Future Technology | GaS | 27 | 10-02-2007 07:33 AM |
The war has barely begun? | Blu-ray Technology and Future Technology | Iron Man | 41 | 09-10-2007 08:51 AM |
It has begun! | Blu-ray Technology and Future Technology | Dave | 22 | 11-21-2006 06:09 PM |
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