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Go Back   Blu-ray Forum > Blu-ray > Blu-ray PCs, Laptops, Drives, Media and Software
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Old 05-19-2009, 04:47 PM   #1
Lowven Lowven is offline
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May 2009
Default 'Insert a disc' message, please help
Hello!

I have a nice shiny Acer Aspire 8920g that works great in all areas except one....blu-ray.

I tried a few blu-ray discs for the first time the other day only to be met with the message ''Insert a disc - please insert a disc into drive G:''

Now I have the latest acer arcade deluxe version and even tried Powerdvd 8, which both give me similar messages. The drive in question is an Optiarc BD ROM BC-5500A ATA device that is currently ''working properly'' with the most up-to-date driver I can find. The drive plays CD/DVDs absolutely fine and I'm now lost as i'll have to send the whole laptop back to acer who will delight in charging me money if its a software problem So any and all help would be greatly appreciated.

If it helps, the driver version of the disc drive is 6.0.6001.18000

Acer Aspire 8920g
Intel core2 T9300
NVIDIA GF 9650MGS
Optiarc BD ROM BC-5500A ATA
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