Samsung 4K UHD Blu-ray Player UBD-K8500

[montyb]

Originally Posted by Mr. Cinema

My store had the display setup beside the 3D section. They had around 6 copies of each. i picked up The Martian and Kingsman. I threw The Martian in for the opening scene and it looked pretty damn awesome on my JU7500 Sammy.

I also have the JU7500 and the colors are off. What custom settings you using? Help in any way!

[Mr. Cinema]

Originally Posted by montyb

I also have the JU7500 and the colors are off. What custom settings you using? Help in any way!

I have it set to Standard. Backlight 12, Contrast 95, Brightness 50, Sharpness 20, Color 65. Dynamic Contrast is on Medium. Color Tone is on Standard. I also have the UHD Color option enabled.

[montyb]

Originally Posted by Mr. Cinema

I have it set to Standard. Backlight 12, Contrast 95, Brightness 50, Sharpness 20, Color 65. Dynamic Contrast is on Medium. Color Tone is on Standard. I also have the UHD Color option enabled.

Thanks! I will try that.

[marine44]

HELP! I have a vizio m64-c3 series and the k8500 blu ray player, when i tried to play the martian uhd blu ray it displayed an image that read "connect your 4k blu ray player to a TV that supports 4K with high dynamic range" I know the vizio does not have high dynamic range. is this is what is causing the problem.

[katiehlvr2]

With this disc it says that. It will still play. For the vizio m series i recommend deep color off on the player and go into tools with the disc playing and set it to dynamic. It tends to showcase off the resolution and color really well.

[marine44]

Originally Posted by katiehlvr2

With this disc it says that. It will still play. For the vizio m series i recommend deep color off on the player and go into tools with the disc playing and set it to dynamic. It tends to showcase off the resolution and color really well.

No after it says "connect your 4k blu ray player to a TV that supports 4K with high dynamic range" the TV displays no signal.

[katiehlvr2]

Do you have your hdmi in port 5?
Im watching it now on a vizio p series.

[riptor3076]

Originally Posted by movielover1069

Can anyone answer these questions?

I tried UHD color on and off and so far I like the look of it off better. I noticed some banding in the sky on The Martian with UHD color on and when I turned it off it was gone. This is with a JS8500 tv so slightly different but same "family" of tvs

[marine44]

Originally Posted by katiehlvr2

Do you have your hdmi in port 5?
Im watching it now on a vizio p series.

Yes I'm using hdmi port 5 with a monster platinum ultra hd hdmi cable. I have the latest firmware on the TV 1.3.15 and the k8500 with 1002 firmware installed

[katiehlvr2]

Try reseting the uhd player.
Pull the plug on it.
Not sure.
Maybe the hdmi cable?

[cgurley]

Originally Posted by HDMan72

Did instore pick-up for Kingsman The Secret Service. have not received confirmation that it is ready yet. Does anyone know if the stores will have the K8500 this week, since the movies are available.

There was one player sitting on the shelf at my local Bestbuy yesterday.

[marine44]

Originally Posted by katiehlvr2

Try reseting the uhd player.
Pull the plug on it.
Not sure.
Maybe the hdmi cable?

tried all that, may have to return the TV or player or both

[chip75]

Originally Posted by marine44

tried all that, may have to return the TV or player or both

Have you tried playing the disc with your player's settings at a lower resolution? if that works there's a possibility that your TV's settings are inhibiting playback, but "no signal" is usually a HDMI handshake issue. Unplug everything (HDMI lead from TV and player) and leave it for a few minutes.

[eddybe]

I don't see the problems others are having with the washed out colors, banding, orange tint, etc.

Am I missing something here? I'm not a videophile so maybe I don't notice these things.

I've watched the Maze Runner and The Martian on 4K UHD with no problems.

[tyrok]

All the Fox titles dropped to $28 today. Might be worth it to go back for an adjustment if you got more than a few.

[montyb]

Originally Posted by eddybe

I don't see the problems others are having with the washed out colors, banding, orange tint, etc.

Am I missing something here? I'm not a videophile so maybe I don't notice these things.

I've watched the Maze Runner and The Martian on 4K UHD with no problems.

What causes my problems with high contrast and orange tinting is everytime I load a 4K UHD disc in the player all my settings (Backlight, Contrast, Brightness, Color and Sharpness) peak at 100%! Once I set everything right and if I go back to the menu, it does it again! Watching the movie without stopping or pausing I do not need to adjust the settings again (until I put in another 4K disc). This never happens with DVD or standard blu ray. Just the UHD blu rays. I am watching on a Samsung JU7500 UHD TV. Anyone else having this issue? Its probably something Samsung can fix in a firmware update in the future. But it is annoying though.

[bruceames]

Originally Posted by tyrok

All the Fox titles dropped to $28 today. Might be worth it to go back for an adjustment if you got more than a few.

How long can you wait for that? Can you get it at a different store? Only $4 in my case, but if I'm in the store anyway it'll be worth it to give it a shot.

[montyb]

Originally Posted by marine44

tried all that, may have to return the TV or player or both

Be sure to check all your settings on your TV and UHD blu ray player. It should not matter if your TV has HDR or not. I have a 2015 Samsung without HDR and it plays.
Are you plugging the HDMI directly into the TV or using a audio/video receiver?
Tried using a different HDMI port?
This is very odd this is happening. I can understand if you get the message about HDCP 2.2 but not HDR (because HDR is not a necessity to view UHD blu rays). Hope you work things out.

[bruceames]

Originally Posted by montyb

What causes my problems with high contrast and orange tinting is everytime I load a 4K UHD disc in the player all my settings (Backlight, Contrast, Brightness, Color and Sharpness) peak at 100%! Once I set everything right and if I go back to the menu, it does it again! Watching the movie without stopping or pausing I do not need to adjust the settings again (until I put in another 4K disc). This never happens with DVD or standard blu ray. Just the UHD blu rays. I am watching on a Samsung JU7500 UHD TV. Anyone else having this issue? Its probably something Samsung can fix in a firmware update in the future. But it is annoying though.

That sucks, but it does seem nearly all the compatibility problems ironically are coming from owners of Samsung TVs. Hopefully they fix it soon, that sounds very frustrating.

[Fritz]

Originally Posted by montyb

What causes my problems with high contrast and orange tinting is everytime I load a 4K UHD disc in the player all my settings (Backlight, Contrast, Brightness, Color and Sharpness) peak at 100%! Once I set everything right and if I go back to the menu, it does it again! Watching the movie without stopping or pausing I do not need to adjust the settings again (until I put in another 4K disc). This never happens with DVD or standard blu ray. Just the UHD blu rays. I am watching on a Samsung JU7500 UHD TV. Anyone else having this issue? Its probably something Samsung can fix in a firmware update in the future. But it is annoying though.

God, this whole thing is turning into an absolute goat screw. I mean Christ, don't these people actually plug one of their machines into a TV and give it a whirl before releasing it? You have the player, the UHD discs and the appropriate display, that bad boy should leap into action without any grief whatsoever.