The Criterion Collection

[rkish]

Originally Posted by italy12

Last time I checked, Amazon still had the old cover up.

They do...may take them time to catch up...

[jcs913]

Originally Posted by rkish

If you don't feel like clicking on a link...

Attachment 31867

I want people to work for their curiosity..

BTW: Beaver has their review up for White Material and on a side note, the UK region B review of Bicycle Thieves (one of my personal faves) is up. Honestly, it looks like I may be sticking with my CC dvd for now though. Usually when a region B release comes out, mostly likely, a Criterion upgrade follows a year or less later, so fingers crossed.

[rkish]

Originally Posted by ccfixx

Cover change for "The Makioka Sisters."

I gotta say...I think this would look really nice as a "cardboard" release. I think the colors would really stand out.

[SpiderBaby]

Originally Posted by rkish

I gotta say...I think this would look really nice as a "cardboard" release. I think the colors would really stand out.

It would. And it isn't like a $20 cardboard release hasn't happened before. But with the way they had to quick change it (and no extras), tells me it will be a quick paper sleeve for a plastic case.

[kazama]

I'm planning on ordering Bottle Rocket from amazon, does anyone know if it still comes in cardboard packaging? I'm a bit confused with this (again)

[PowellPressburger]

I'm not great at creating fan style Criterion covers like some are... I would love to see a fake Criterion Cover for Troop Beverly Hill$.

[ShellOilJunior]

Originally Posted by SpiderBaby

The director, her friends, and family.

[SlickDamian]

Originally Posted by kazama

I'm planning on ordering Bottle Rocket from amazon, does anyone know if it still comes in cardboard packaging? I'm a bit confused with this (again)

It will probably come in the plastic case unless Amazon still has old stock of the cardboard cases.

[fkbrun]

Today my Still Walking and Amarcord finally arrived. Two more to the ever-growing stack of to-be-watched titles. Now's to hoping the rest of the February and March titles don't take long to arrive...

[bugsy_pal]

Would you believe, as of yesterday, I still had four "open" items from a couple of orders I placed curing the last B&N Criterion sale? I had contacted them twice before to ask why they hadn't been delivered, and just received an automated reply.

This week I tried again and got a reply from a real person - she asked if I could give her the titles of the "books" in the order. I had provided order numbers, but I duly gave the details of the Criterion discs I was waiting on. At this point I was hopeful that they would send them. Then a day later I get a series of emails stating that all items were cancelled from my orders!

So they are unable to supply the Antoine Doinel set, Seven Samurai bluray, Shoot the Piano player DVD, etc. Frankly, I don't believe it - they probably don't want to sell them at the discounted prices.

I am really considering skipping their next sale, as the service for web orders is crap. Unfortunately I can't walk into a store because I'm on the other side of the world. But I think I'll stick with Amazon.

[McCrutchy]

Originally Posted by bugsy_pal

Would you believe, as of yesterday, I still had four "open" items from a couple of orders I placed curing the last B&N Criterion sale? I had contacted them twice before to ask why they hadn't been delivered, and just received an automated reply.

This week I tried again and got a reply from a real person - she asked if I could give her the titles of the "books" in the order. I had provided order numbers, but I duly gave the details of the Criterion discs I was waiting on. At this point I was hopeful that they would send them. Then a day later I get a series of emails stating that all items were cancelled from my orders!

So they are unable to supply the Antoine Doinel set, Seven Samurai bluray, Shoot the Piano player DVD, etc. Frankly, I don't believe it - they probably don't want to sell them at the discounted prices.

I am really considering skipping their next sale, as the service for web orders is crap. Unfortunately I can't walk into a store because I'm on the other side of the world. But I think I'll stick with Amazon.

When issues like this occur, you need to use the Customer Service phone number and speak to a live person as opposed to e-mail. The B&N site has the phone contact info:

Call our Customer Service Center at 1-800-THE-BOOK (1-800-843-2665).

International customers should call us at 201-559-3882.

To be honest, regarding issues of lost or undelievered items, I never use e-mail unless the sender is international, and if e-mails go un-responded to, I will call no matter where the business is located. I've had issues with B&N orders before, but I've always been able to resolve them after some wrangling over the phone--the trick is, to be very clear about what you are ordering, what amount(s) you are being charged, when and how many times (if applicable) you will be / have been charged, when the item(s) should be shipped from the business and finally, approximately how long the item(s) should take to arrive to your destination address. Once you have all the relevant information, ask for a confirmation number if applicable, or ask for the customer service rep's name or I.D. number.

And above all, do this in a timely manner. If a sale is on, contact someone before the end of the sale to confirm that you will be charged sale prices.

To be honest, I think B&N canceling sale orders due to running out of stock is disgusting--they should keep every sale order open until they can source the stock, and then collect the sale price on the day they ship your order. It's Barnes and Noble's fault that they ran out of stock, not the buyer's fault.

[buffetfroid]

Originally Posted by Joe Dalek

Neither I nor Amazon is quite sure where my copy of Taxi Driver is at the moment.

Hah, I've gotten two already. The first one arrived on Tuesday but there was no disc in it! They sent a new one out right away and it arrived today, disc included.

[buffetfroid]

Originally Posted by McCrutchy

To be honest, I think B&N canceling sale orders due to running out of stock is disgusting--they should keep every sale order open until they can source the stock, and then collect the sale price on the day they ship your order. It's Barnes and Noble's fault that they ran out of stock, not the buyer's fault.

B&N sucks. During the Buy 2 get 1 free sale a few months ago I ordered three Criterions. They shipped two but then said that Videodrome was out of stock and canceled. Naturally they still charged me for the two and so my "free" disc was canceled!! After some useless emails I called and got them to send Videodrome at no cost, as they should. It's bullshit though. The B&N around here only sells books though otherwise I'd just buy in store.

[painted_klown]

Hello Criterion collectors. I have two questions regarding purchases of Criterion movies from Amazon.

1. If bought directly from Amazon, are these releases guaranteed to be authentic, even if they are out of print?

2. If you buy a disc from a third party that has "fulfillment by Amazon" are you guaranteed an authentic copy?

I just want to be sure before I pay the (sometimes very much) higher prices for these third party seller copies. I am willing to pay the extra to make sure I am getting the real deal.

Thanks to anyone who can help me out with this.

[Beta Man]

Originally Posted by painted_klown

Hello Criterion collectors. I have two questions regarding purchases of Criterion movies from Amazon.

1. If bought directly from Amazon, are these releases guaranteed to be authentic, even if they are out of print?

2. If you buy a disc from a third party that has "fulfillment by Amazon" are you guaranteed an authentic copy?

I just want to be sure before I pay the (sometimes very much) higher prices for these third party seller copies. I am willing to pay the extra to make sure I am getting the real deal.

Thanks to anyone who can help me out with this.

They are probably authentic if fulfilled via Amazon, and if they aren't.... your purchase is pretty much "Guaranteed" satisfaction or they make the return policy very easy and at no cost to you.....

What one of the two that you were looking for did you get, and at what cost?

[painted_klown]

Originally Posted by Beta Man

What one of the two that you were looking for did you get, and at what cost?

Thank you for your answer. I sent you a PM.

[abintra]

Originally Posted by painted_klown

1. If bought directly from Amazon, are these releases guaranteed to be authentic, even if they are out of print?

2. If you buy a disc from a third party that has "fulfillment by Amazon" are you guaranteed an authentic copy?

One would all but be guaranteed to get nothing but legit copies direct from Amazon short of them grabbing a copy from one of their Fulfillment by Amazon sellers in a warehouse if they are trying to reduce shipping time/cost on a multiple item order instead of taking it direct from their inventory.

Re: fulfillment by Amazon sellers. Absolutely anyone can become a fulfillment by Amazon seller and the seller is responsible for the accurate listing of their items (the only difference being Amazon handles the packing/shipping and customer service). A seller being a fulfillment by Amazon seller means nothing in terms of being any more/less legit than any random third party seller outside any inherent odds that a smaller seller intent on scamming would obviously be less likely to go that route.

But, there are a number of fulfillment by Amazon sellers, same as non-fulfillment sellers, that don't bother with accurate condition ratings and descriptions and one never knows the various sources they may use to get their stock. Either way, buyers are always protected if they don't receive the item as listed so you should either get what you pay for or a refund if it isn't.

[Icemouth]

Originally Posted by fkbrun

Today my Still Walking and Amarcord finally arrived. Two more to the ever-growing stack of to-be-watched titles. Now's to hoping the rest of the February and March titles don't take long to arrive...

Why do you care how fast you get them if you don't watch them

[Pyoko]

Originally Posted by Joe Dalek

I didn't hate the old design (having no investment in the film). It reminded me a bit of Vertical Books' Osamu Tezuka Black Jack manga volumes.

That was exactly my thought as well. Or Chip Kidd phoning it in. But I don't really like those covers so I'm glad they changed it.

What did they change about The Great Dictator other than flipping it upside down?

[ShellOilJunior]

Originally Posted by Joe Dalek

Me too. Hopefully with Solaris. Neither I nor Amazon is quite sure where my copy of Taxi Driver is at the moment. .

Maybe they sent it to me. I received the same order twice (they only charged me once).