Sony UBP-X800 4K UHD Blu-ray player

[ChicagoMike]

Originally Posted by LordoftheRings

Even some brand new discs need to be washed with soap and then dried out.
Try it, it's worth the frustration and aggravation. It happens sometimes with few discs. Our 4K machines are not totally invincible.

Ok, washed disc and dried off with soft cloth. Surface looks spotless. I get a few different responses: “?” over the disc square on home screen, “no disc” over the disc square, and also saw an error message that said something to the effect of “unable to play disc.” I found it so hard to believe that two out of two 4K discs were bad. Tried Hacksaw Ridge, it works fine. Will heard back to Target again!

Is this technology still in the beta stage of development? Yikes! Can’t tell whether it’s the player or the discs that are not working as they should!

[LordoftheRings]

Our disc players should come with a disc cleaning kit included inside the box.
And the onscreen display should mention if we need to wash the disc inside the machine or return the machine to the store. The day they all do that, that'll be the day.

* The next step ...

⊙ https://www.monoprice.com/product?p_id=15427

Or, to save money ...

⊙ https://www.monoprice.com/product?p_id=24184

[Bru87tr]

Originally Posted by LordoftheRings

https://www.youtube.com/watch?v=K4uF...ature=youtu.be

https://www.youtube.com/watch?v=_1Vt...ature=youtu.be

https://www.youtube.com/watch?v=s0b6...ature=youtu.be

If anyone uses toothpaste, you will wind up with a very scratched disc. I recommend do not try.

[LordoftheRings]

The toothpaste is for scratched discs that won't play.

⊙ https://www.makeuseof.com/tag/geeks-...toothpaste-nb/

° https://m.wikihow.com/Repair-a-CD-With-Toothpaste

[LordoftheRings]

20180225_210840.jpg

[ChicagoMike]

Originally Posted by ChicagoMike

Ok, washed disc and dried off with soft cloth. Surface looks spotless. I get a few different responses: “?” over the disc square on home screen, “no disc” over the disc square, and also saw an error message that said something to the effect of “unable to play disc.” I found it so hard to believe that two out of two 4K discs were bad. Tried Hacksaw Ridge, it works fine. Will heard back to Target again!

Is this technology still in the beta stage of development? Yikes! Can’t tell whether it’s the player or the discs that are not working as they should!

Ok, took back the 4K disc to Target and got brand new copy #3. Same response: screen goes black and player is unresponsive. It eventually comes back, but shows “no disc” from the home screen. Why would the player play other discs, but 3 brand new copies of The Hitman’s Bodyguard won’t play?

[aaronwt2065]

Originally Posted by ChicagoMike

Ok, took back the 4K disc to Target and got brand new copy #3. Same response: screen goes black and player is unresponsive. It eventually comes back, but shows “no disc” from the home screen. Why would the player play other discs, but 3 brand new copies of The Hitman’s Bodyguard won’t play?

My x800 played my rental version without any issues.

Sent from my Nexus 7 using Tapatalk

[Scarriere]

Originally Posted by LordoftheRings

[Show spoiler]Attachment 193914

Dish soap? Paper towel?
You're a wealth of bad information.

[mzupeman]

Dish soap and paper towels.

Maybe, just maybe it’s possible this player needs firmware updates? Maybe Sony’s quality control is lacking?

I get it. Some discs have a ‘film’ on them. But what about the ones that dont and are still having issues playing certain titles?

Some people have no problem playing Dunkirk. Some have massive problems. Doubt it’s the discs, especially since they work on other machines.

We should start pointing our fingers at Sony, and not Mr. Clean.

[Cortiz]

When I first got my X1000es I was having issues with UHD's and Regular BD's freezing up constantly and I was also getting the black screen for a few seconds, sometimes I had to turn off the player and restart, then it worked fine after. I have the player connected directly to my tv and the audio through my soundbar. All 3 HDMI cables I was using on my setup were premium certified. So based on some info I gathered on these online forums, I decided to try new HDMI cables, I went to Target and bought three Monster Cables Advance Speed, even though they are not premium certified, they are 18gbs, they were pricey, @$40 a pop, but I was going to return them if they didn't work out. So I went home, installed all three cables, killed the internet connection on the player and to my surprise, everything has worked out perfect since. This was 3 months ago. I haven't had any issues since.

[weberrygt]

The only settings I have changed on my x800 are something about sound (I think it was BD-mix?) and to disable the upscaling.

Is it better to disable upscaling when connected to a B6 OLED and let the tv do the upscaling?

Just to make sure - do I need to do anything with the TV or does it automatically upscale content? Thanks!

[EvilEmpire]

Originally Posted by weberrygt

The only settings I have changed on my x800 are something about sound (I think it was BD-mix?) and to disable the upscaling.

Is it better to disable upscaling when connected to a B6 OLED and let the tv do the upscaling?

Just to make sure - do I need to do anything with the TV or does it automatically upscale content? Thanks!

I’d like to know this as well. Thx.

[Nothing371]

Honestly guys I think some players are just bad. My first one was like this. It had occasional dropouts, occasionally wouldn't read the disc, would power on by mistake with the auto-power tie-in, and terrible freezing issues. So I exchanged it for another one and haven't had an of these problems since. I think a lot of players are just faulty. Some people are having minor recurring problems that are getting blamed on the disc, but it's very likely the player. They exist on a spectrum of brokenness too, with would appear to be recurring minor problems. You think it's something else because your player works well enough 90-95% of the time.

Originally Posted by ChicagoMike

Ok, took back the 4K disc to Target and got brand new copy #3. Same response: screen goes black and player is unresponsive. It eventually comes back, but shows “no disc” from the home screen. Why would the player play other discs, but 3 brand new copies of The Hitman’s Bodyguard won’t play?

exactly one of the problems I was encountering. At the point of the second disc not playing you know that there is one of two answers, one being the most logical: 1.all the discs were manufactured incorrectly 2.there is something wrong with your player.

[Nothing371]

Originally Posted by Cortiz

When I first got my X1000es I was having issues with UHD's and Regular BD's freezing up constantly and I was also getting the black screen for a few seconds, sometimes I had to turn off the player and restart, then it worked fine after. I have the player connected directly to my tv and the audio through my soundbar. All 3 HDMI cables I was using on my setup were premium certified. So based on some info I gathered on these online forums, I decided to try new HDMI cables, I went to Target and bought three Monster Cables Advance Speed, even though they are not premium certified, they are 18gbs, they were pricey, @$40 a pop, but I was going to return them if they didn't work out. So I went home, installed all three cables, killed the internet connection on the player and to my surprise, everything has worked out perfect since. This was 3 months ago. I haven't had any issues since.

oh my god. just no. your $40 cables did not save your system.

maybe the initial cable had a problem and needed to be replaced, but just. no. cables like these are perfectly fine.

[Cortiz]

Originally Posted by Nothing371

oh my god. just no. your $40 cables did not save your system.

maybe the initial cable had a problem and needed to be replaced, but just. no. cables like these are perfectly fine.

I hated having to paid $40, but I have a lot of HDMI cables laying around and none worked better than these Monster cables. I overpaid but at least I'm happy.

[Lee iley]

Originally Posted by EvilEmpire

I’d like to know this as well. Thx.

Your tv will automatically upscale your bluerays my c7 does this.

[LordoftheRings]

Originally Posted by Scarriere

Dish soap? Paper towel?
You're a wealth of bad information.

Go tell Bill (wmcclain) over @ AVS in the official Oppo 203 thread.
• http://watershade.net/wmcclain/UDP-203-faq.html

His method worked for many customers. That info is directly from him, you don't have to abide by, you don't even have to accept, and you can say whatever you think about me providing bad information if you feel good doing it. You can wait all the time you want to see a mistake done and feel good on jumping on it without knowing where it's coming from and what it truly does.

Yeah, go tell Bill over @ Oppo, don't give me your crap, got that.

[xxBachelor1981xx]

After reading through this thread it may be a lot easier to just put the discs in the dishwasher no need to waste time with soap and a paper towel plus you can do a lot more discs at one time.

[HD Goofnut]

Originally Posted by Scarriere

Dish soap? Paper towel?
You're a wealth of bad information.

Agreed. I just take a dry microfiber cloth to mine and that fixes any problems more often than not.

[gkolb]

Originally Posted by xxBachelor1981xx

After reading through this thread it may be a lot easier to just put the discs in the dishwasher no need to waste time with soap and a paper towel plus you can do a lot more discs at one time.

Just remember, FUNNIES NEEDS SMILIES.

(Or the uninformed will think you’re serious )