Sony UBP-X800 4K UHD Blu-ray player

[Eschenpod]

Originally Posted by SHOCKWAVE6464

Is it true that this player can't stream 4k? I just ordered it and I'm considering cancelling for this reason.

Not true.

[goldie1970]

So over this player.....It locks up weekly, makes me absolutely crazy. Had one, Sony replaced it, same issues. Locks up on Netflix, blu rays, 4ks, Vudu......absolutely hate the thing but refuse to put money somewhere else since it works 95% of the time

[CaptainZombie]

Originally Posted by Minimejer05

I’ve had my player since launch day and just last week noticed it won’t play ANYTHING. If I put a disc in (4K, Blu, DVD) it will recognize the title of the disc, but when I click on it (via Enter or Play) it does nothing. Same if I try to click on ANY app. It recognizes the click and then locks up for a second and acts like I’ve never pressed a button. Tried factory reset and updating firmware. Even tried different different HDMI cables and powering it on in different rooms (directly to wall vs adapter).

I think I’m SOL on this one. Probably going to snag a X700 for cheap off eBay unless someone else has ran into this problem and managed to fix it?

I've also had mine since launch and since then it's been a few lock ups a week. It was good for a bit when I had updated FW, then it started up again. Having to power cycle mine always works.

How is the newer M2 version of this player? I was considering moving this one to our basement and getting the new M2. Has the M2 been good or same issues?

[conway]

I had lots of lock ups and resets with mine. i disconnected my X800 from the internet and it has been flawless since.. There are a lot of better streaming devices out better than the X800. Just my 2 Cents.

[jkeldo]

Originally Posted by CaptainZombie

I've also had mine since launch and since then it's been a few lock ups a week. It was good for a bit when I had updated FW, then it started up again. Having to power cycle mine always works.

How is the newer M2 version of this player? I was considering moving this one to our basement and getting the new M2. Has the M2 been good or same issues?

One of my X800's kept turning itself on in a locked state and was returned on an extended warranty. The M2 that replaced it has been fine so far but it's only a few months. The other X800 I have has never had an issue.

[jkeldo]

Originally Posted by conway

I had lots of lock ups and resets with mine. i disconnected my X800 from the internet and it has been flawless since.. There are a lot of better streaming devices out better than the X800. Just my 2 Cents.

I had tried that too as far as the internet, turning off Quickstart etc. There does not seem to be one thing that works if you have one of the problem units.

[eagle1]

Trying to connect two Bluetooth headsets to this player, and can only connect 1 at a time. Plz tell me I’m doing something wrong, any chance this player only allows one headset to be connected at a time?

[Bodyslide]

Originally Posted by eagle1

Trying to connect two Bluetooth headsets to this player, and can only connect 1 at a time. Plz tell me I’m doing something wrong, any chance this player only allows one headset to be connected at a time?

I tried connecting 2 a few times with no success. My guess is it only supports 1.

[eagle1]

Originally Posted by Bodyslide

I tried connecting 2 a few times with no success. My guess is it only supports 1.

Thanks! That’s baffling to me.

[westieslovesblu]

I've currently got a Panasonic DMP.UB300 4k player and I can get a Sony UBP.X800 for 100 pound! I know its silly of asking but is it worth the up grade cheers.

Probably yes! Just making sure got a Samsung 43 inch! UE43MU6100

[Brahby]

Originally Posted by westieslovesblu

I've currently got a Panasonic DMP.UB300 4k player and I can get a Sony UBP.X800 for 100 pound! I know its silly of asking but is it worth the up grade cheers.

Probably yes! Just making sure got a Samsung 43 inch! UE43MU6100

i probably wouldnt and that as a x800 owner. unless you have the need for wifi and/or the second hdmi. i'd personally consider an upgrade being one that includes dolby vision which this doesnt.

[sonyfanboy]

Would you recommend using the player to upscale regular bd, or Samsung Q70R TV(AI Upscale)?

[X-rayvision]

Originally Posted by goldie1970

So over this player.....It locks up weekly, makes me absolutely crazy. Had one, Sony replaced it, same issues. Locks up on Netflix, blu rays, 4ks, Vudu......absolutely hate the thing but refuse to put money somewhere else since it works 95% of the time

Just move that player too your bedroom tv, buy the panny UB820-k for your main TV/Home theater setup. That way you still get use out of the sony for years to come, I pretty much always rotate my devices and did exactly that for a while. Now I have 2 panny's (1 for home theater setup oled, 1 for bedroom oled) and moved that sony to the guest room, and then moved my old Samsung 4k player from guest room to my sons room. Always move them around that way you get use out of all them for years to come. If you don’t have a lot of TV's to make this work then I understand your dilemma. I’ll let my guests deal with that Sony lol

[CrashCarson]

Got a chance to get one these players for a good price. My problem is that my receiver is non 4k, 1080p. From extensive search I am somewhat convinced that my receiver will not be able to accept the audio only port from this player. Reason is that it is HDMI 1.3... Do not understand why but I have found a couple posts about this but not much "detail". HDMI 1.3 was able to accept loseless formats, which is why I am stumped. Receiver is an Onkyo circa 2008. Anyone use or try an older receiver, specifically hdmi 1.3? Currently using 4k content, but toslink for audio... Finding about these players were a dream come true, as I'm not in the market to replace receiver. Only other reasonable option is the AVR Key. Or Multichannel input (but no receiver processing and only found on more expensive models). Maybe in the Order of turning the components on? Reverse order from the source--tv->avr->player? Certified cables?

[HDTV1080P]

The ideal setup one should replace their A/V receiver with a new model that passes 4K HDCP 2.2-2.3 signals. However if you are not ready for a A/V receiver upgrade and you currently own a 4K display, then use the dedicated second HDMI port on the Sony that is made for bitstreamig audio only. The audio only HDMI port on the Sony is 100% compatible with older A/V receivers with standard HDCP. However everytime you use your Blu-ray player you have to manually switch the TV to a different HDMI input and the A/V receiver to the Blu-ray input. That is the advantage of the new A/V receiver that supports 8K or 4K, the switching of video and audio signals is easier.

If your receiver does not support HDMI lossless audio then it should support legacy optical or coaxial lossy audio.

[ahossein79]

Originally Posted by goldie1970

So over this player.....It locks up weekly, makes me absolutely crazy. Had one, Sony replaced it, same issues. Locks up on Netflix, blu rays, 4ks, Vudu......absolutely hate the thing but refuse to put money somewhere else since it works 95% of the time

I hate this model as well after this broke down I purchased a Panasonic UB820 and have had ZERO problems ever since

[Frank@Chicago]

My original X800 seems to crapping out. It's been going down-hill for weeks.

Trying to get a movie to work is like 20 minutes of frustration.

It reset itself to Factory Defaults after one troubled session, but it's still loco.

Can't even get the player Home Screen on my TV anymore, much less watch movies.

I have an Xbox One S with 4K player, might have to give that box a shot now.

[slimdude]

Originally Posted by Frank@Chicago

My original X800 seems to crapping out. It's been going down-hill for weeks.

Trying to get a movie to work is like 20 minutes of frustration.

It reset itself to Factory Defaults after one troubled session, but it's still loco.

Can't even get the player Home Screen on my TV anymore, much less watch movies.

I have an Xbox One S with 4K player, might have to give that box a shot now.

Did you buy a extended warranty for it and if so, take it back. If you didn't buy a extended warranty, then you may have to use your Xbox in the meantime until you get another standalone 4K Blu-ray player, that's if you want another one.

[CrashCarson]

Well after multiple posts on other forums and even on this thread, I found that HDMI 1.3 will work for me. No issues. Even though it shouldn't matter, 1.3 has had issues for others and did not for me. I don't know if anyone is using older equipment but it works for this. Hardest part is finding out how to turn the HDMI OUT off. You must turn this off so that the receiver will still pass audio, when the tv is not on that input. Worst case scenario use the receivers "monitor out" with just a composite cable connected to trip the receiver to play sound. Not that many are using this hdmi 2 port, but the information is here. CD upsampled to 88khz, trueHD, Master Audio worked fine. Now I just wish it would pass Dolby Digital Plus for netflix, as my older 2013 sony player will, and had a dedicated spotify app, or tidal as it can pass "hi res"....but both these are not what this player is about

[slimdude]

Originally Posted by CrashCarson

Well after multiple posts on other forums and even on this thread, I found that HDMI 1.3 will work for me. No issues. Even though it shouldn't matter, 1.3 has had issues for others and did not for me. I don't know if anyone is using older equipment but it works for this. Hardest part is finding out how to turn the HDMI OUT off. You must turn this off so that the receiver will still pass audio, when the tv is not on that input. Worst case scenario use the receivers "monitor out" with just a composite cable connected to trip the receiver to play sound. Not that many are using this hdmi 2 port, but the information is here. CD upsampled to 88khz, trueHD, Master Audio worked fine. Now I just wish it would pass Dolby Digital Plus for netflix, as my older 2013 sony player will, and had a dedicated spotify app, or tidal as it can pass "hi res"....but both these are not what this player is about

This is very confusing because you shouldn't have to turn off a HDMI output for anything. Your connections may be incorrect because typically to enable or disable any HDMI ports, you'll have to go to the HDMI input setup screen on the receiver or the blu-ray player.