Sony UBP-X800 4K UHD Blu-ray player

[AJPB]

Originally Posted by BijouMan

These Sony machines are probably the most sound-insulated machines I've ever seen.

I agree but there are some 4K discs where the player makes more noise than necessary in the first two chapters. The previous colleague already explained why this happens.

[zeze]

I think my UBP-X800 player is dying. During disc playback (blu-ray and uhd) the picture is stuttering for a second or two at various spots. Rewinding and playing it back usually fixes the issue. Originally thought it might have been a defective disc but it has happened with 5-6 discs now in a row.

[Pieter V]

New update:

Improves the color quality of some SDR content

[HDTV1080P]

Originally Posted by Pieter V

New update:

The way I found out about the update today is when I turned on two of my family members year 2017 Sony UDP-X800 players, and since they are connected by ethernet they automatically notified me of a update. Therefore I installed this latest 5-31-2022 firmware update over ethernet on both Sony 4K Blu-ray players. Took less then 5 minutes for the update.

Nice to see Sony still supporting 5 year old 4K Blu-ray players with firmware updates.

[JDeluis]

It's available to download directly on their website. I don't connect my player to the internet, so I'll be updating with a USB drive.

https://www.sony.com/electronics/sup...tware/00266948

[LordoftheRings]

Originally Posted by HDTV1080P

Nice to see Sony still supporting 5 year old 4K Blu-ray players with firmware updates.

Wow, it's like an Oppo player ... almost.
Good show (support) Sony!

[Marv Inc.]

Mine wont play one part of the new Drive 4K seems the UBPX700 plays it fine and Panasonic players.

[Panson]

The latest firmware update (wireless) for my Sony UBP-X800 went smoothly.

Tested a few less-than-pristine DVD and BD (Original Resolution player setting). Black Rain (1989) BD may've showed marginal improvement for whites and definition.

No complaints for this player before or after. It's been a stellar performer.

[Tibor Lugosi]

I bought this player today from a seller on Craigslist, got a really good deal. It looks like the seller thought it crapped out, but all it needed was a laser lens disc cleaner spin and it runs great. Pretty excited, ain't gonna lie, now all I need is that 4K tv, which should be mine no later than Black Friday.

[Naiera]

DO NOT use the HDR to SDR conversion on this player in the meantime. It's absolutely atrocious.

[PaulGo]

I have three UBP-X800 players, and they were having problems with the installed apps not recognizing the wireless network even though going to the network setting shows it was connected. I have a Netgear RAX (WiFi 6) router, and I was connecting the player to the 5G band with the WIFI 6 settings on. I finally tried the 2.4G band using channel 2 and now have no problems. On a side note, I am disappointed in that Sony has not supported the apps on this player.

[Tenny80]

I think my x800 is dead... it's not playing any 4k discs, it wont even try it says the disc might be scratched or not finalized. Tried with several discs that I know work.. Any ideas?

[JWgrayhawk]

Originally Posted by Tenny80

I think my x800 is dead... it's not playing any 4k discs, it wont even try it says the disc might be scratched or not finalized. Tried with several discs that I know work.. Any ideas?

Try cleaning the laser with alcohol and a qtip.

[Tenny80]

Originally Posted by JWgrayhawk

Try cleaning the laser with alcohol and a qtip.

Used to do that on my old vcr haha it’s worth a shot. I figured it would be all sealed.

[JWgrayhawk]

Originally Posted by Tenny80

Used to do that on my old vcr haha it’s worth a shot. I figured it would be all sealed.

Haven't done it myself yet, but the laser has to be visible as it has to read the disc. i'm sure there's some youtube videos showing how to do it.

[Tenny80]

Originally Posted by JWgrayhawk

Haven't done it myself yet, but the laser has to be visible as it has to read the disc. i'm sure there's some youtube videos showing how to do it.

I didn’t look for YouTube videos but it is sealed but the cover was easily removable, cleaning the lens has fixed my issue and it is once
Again reading 4K discs

I didn’t take many photos but man this thing is built
Like a tank, I’m assuming to keep vibrations done. You take the top cover off then it has another cover with about 12 screws. Once that comes off you have 4 screws and 3 ribbon cables holding the drive in. Once it’s out the top cover has 2 screws on the side and 2 recessed down that need to come
Out the rest can stay. Then it’s just cleaning the lens.

[JWgrayhawk]

Originally Posted by Tenny80

I didn’t look for YouTube videos but it is sealed but the cover was easily removable, cleaning the lens has fixed my issue and it is once
Again reading 4K discs

I didn’t take many photos but man this thing is built
Like a tank, I’m assuming to keep vibrations done. You take the top cover off then it has another cover with about 12 screws. Once that comes off you have 4 screws and 3 ribbon cables holding the drive in. Once it’s out the top cover has 2 screws on the side and 2 recessed down that need to come
Out the rest can stay. Then it’s just cleaning the lens.

Glad it worked out for you.

[PaulGo]

After a few days I again have problems getting the installed apps to recognize the internet. The network settings show I am connected.

[lifemotif]

Our UBP-X800 just died on us, showing us only the SONY logo at startup, no menu, but it reads discs and we can hear them through the coaxial output. (again, tried everything including opening it to hit the reset button on the main board, inconclusive) It had a freezing habit too, 1-3 times a month, we've had it since September 2019. We tolerated it.

Oh, we bought the UBP-X700 in a hurry 6 days ago because of the 800 dying. We've had the 700 for 6 days now, brand new from Bestbuy. It froze 7 times, 3 times today only, watching The Office blu rays?? I have tested everything.

I am returning the 700 to the store and will buy the Panasonic 420. No need for Dolby Vision since we use projection, so no Panasonic 820. If someone has a better way, thanks for letting me know.

[danny24]

Originally Posted by lifemotif

Our UBP-X800 just died on us, showing us only the SONY logo at startup, no menu, but it reads discs and we can hear them through the coaxial output. (again, tried everything including opening it to hit the reset button on the main board, inconclusive) It had a freezing habit too, 1-3 times a month, we've had it since September 2019. We tolerated it.

Oh, we bought the UBP-X700 in a hurry 6 days ago because of the 800 dying. We've had the 700 for 6 days now, brand new from Bestbuy. It froze 7 times, 3 times today only, watching The Office blu rays?? I have tested everything.

I am returning the 700 to the store and will buy the Panasonic 420. No need for Dolby Vision since we use projection, so no Panasonic 820. If someone has a better way, thanks for letting me know.

You could try and buy a used power supply on eBay for the X800 and replace it and see what happens. Most of the time it's PSU related. Who knows though it could also be the motherboard failing.