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Old 10-13-2020, 11:47 AM   #3581
Zapp Brannigan Zapp Brannigan is offline
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I got a cancelation email from Gruv's store on eBay.

Thank you for your order.

Unfortunately we are unable to supply your order and have cancelled is at this time. If your credit card has been charged for this transaction, it will be fully refunded, if it has not yet been charged, it will not be charged in the future. We thank you for choosing us for your purchase and hope you will consider us again in the future.

Sincerely,

The GRUV Team


They probably sold too many with the glitch. I'm probably not the only one who'll be receiving a cancelation email unfortunately.
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Old 10-13-2020, 11:47 AM   #3582
Croweyes1121 Croweyes1121 is offline
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Originally Posted by UnbelievableMontages View Post
Same, my copy got backordered too. Some people got their orders cancelled though. I'm guessing they know they don't have the stock to fulfill those orders. I'm glad at least one of these scalping goons got what was coming to them though.
Honestly, though, this is fine by me. I doubt they'd tell me my order was still coming if they were planning to cancel it. I'll gladly wait a while longer for my $10 copy. lol That's worth a slightly later street date IMO.
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Old 10-13-2020, 11:52 AM   #3583
Geoff D Geoff D is online now
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Originally Posted by Kev D View Post
Just received the Nordic set. Discs are housed in a 7-disc Viva Elite case, similar to Nordic Hitchcock 4K set. Love this packaging.

The 4K banner on the inside art with the BD logo above it just looks ewwwwwwww, it's like the self-made knock-offs that people 'return' to second hand stores to try and steal some money back. I did praise the Nordic Hitch set which had similar packaging, but strictly as a one-off, so I'd rather have the UK digipak than a regular BD case. Viva Elite do actually do 4K cases so I wonder what the problem is? Maybe they don't do a 7-disc version.
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Old 10-13-2020, 11:56 AM   #3584
4kUltraBD 4kUltraBD is offline
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Originally Posted by Hek_qwerr View Post
who else got the gruv email?


New message from: gruv-entertainment Top Rated Seller(40,139TurquoiseShooting Star)
Hello,
Thank you for your order of Back to the Future Trilogy on 4K! We are excited to get this item to you as fast as possible, but due to an overwhelming response to the re-release of this title, we are backordered for a brief moment. Our plan is to ship this item to you as soon as we are back in stock so you can enjoy this amazing trilogy.

If you have questions on your order you can reach us at customerservice@gruv.com.

In the meantime, we thank you for your order and your patience.
Got the exact same e-mail. Quite honestly, I'd rather get it a little late, than to have the order cancelled altogether.

I'm now curious as to how they are determining who gets the cancellation e-mail vs the delay e-mail.
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Old 10-13-2020, 11:58 AM   #3585
Geoff D Geoff D is online now
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Originally Posted by ScottSullivanTV View Post
Why would anyone set their TV to Warm 2? Don't you want neutral color temperature?
You (and others like you) do know that these things are not actually mastered with equipment set to "neutral colour temperature", right? They're mastered to D65 which is a very warm white point. Set your TV how you want to set it by all means, but just FYI you're not watching the content how it's intended to be seen. (And is yet another reminder why I take so many user observations re: picture quality with a grain of salt because we've got no ****ing idea how most commentators have set their displays.)
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Old 10-13-2020, 11:59 AM   #3586
Croweyes1121 Croweyes1121 is offline
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Originally Posted by 4kUltraBD View Post
Got the exact same e-mail. Quite honestly, I'd rather get it a little late, than to have the order cancelled altogether.

I'm now curious as to how they are determining who gets the cancellation e-mail vs the delay e-mail.
Could be, as others have speculated, the difference in whether you ordered one or multiple copies at that price (I ordered one and got the delay email).
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Old 10-13-2020, 12:04 PM   #3587
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New message from: gruv-entertainment Top Rated Seller(40,139TurquoiseShooting Star)
Hello,
Thank you for your order of Back to the Future Trilogy on 4K! We are excited to get this item to you as fast as possible, but due to an overwhelming response to the re-release of this title, we are backordered for a brief moment. Our plan is to ship this item to you as soon as we are back in stock so you can enjoy this amazing trilogy.

If you have questions on your order you can reach us at customerservice@gruv.com.

In the meantime, we thank you for your order and your patience.
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Old 10-13-2020, 12:04 PM   #3588
Zapp Brannigan Zapp Brannigan is offline
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Quote:
Originally Posted by Croweyes1121 View Post
Could be, as others have speculated, the difference in whether you ordered one or multiple copies at that price (I ordered one and got the delay email).
For reference, I ordered one and mine was canceled.
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Old 10-13-2020, 12:04 PM   #3589
4kUltraBD 4kUltraBD is offline
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Quote:
Originally Posted by Croweyes1121 View Post
Could be, as others have speculated, the difference in whether you ordered one or multiple copies at that price (I ordered one and got the delay email).
That would be my guess as well, or maybe even who just happened to place their orders the quickest.

For the record, I only ordered one copy, as that's all I need. Truthfully, I was worried that there would be several people ordering multiple copies and ruining the great deal. I'm glad that they're actually sorting through the orders, instead of just doing a mass cancellation.
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Old 10-13-2020, 12:04 PM   #3590
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The people who ordered multiple copies should get theirs last.
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Old 10-13-2020, 12:09 PM   #3591
UnbelievableMontages UnbelievableMontages is offline
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Quote:
Originally Posted by Gold Ranger View Post
The people who ordered multiple copies should get theirs last.
should get theirs never
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Old 10-13-2020, 12:11 PM   #3592
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Quote:
Originally Posted by UnbelievableMontages View Post
should get theirs never
I agree. Until I saw that orders were being canceled I was saying that they should get last.
I've said earlier in the thread that theirs should be canceled.
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Old 10-13-2020, 12:14 PM   #3593
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Originally Posted by Kev D View Post
Just received the Nordic set. Discs are housed in a 7-disc Viva Elite case, similar to Nordic Hitchcock 4K set. Love this packaging.

Does it have the original audio like the US version?
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Old 10-13-2020, 12:16 PM   #3594
UnbelievableMontages UnbelievableMontages is offline
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Quote:
Originally Posted by Gold Ranger View Post
I agree. Until I saw that orders were being canceled I was saying that they should get last.
I've said earlier in the thread that theirs should be canceled.
All I know is it's going to be satisfying when I see the individual or group who bought 80 copies to resell complain about how they won't be receiving them and had to refund their customers of copies they were never guaranteed they were ever going to receive.
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Old 10-13-2020, 12:19 PM   #3595
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I got the backordered email. At least it's not canceled. I'm going to wait it out and hopefully it doesn't take too long.
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Old 10-13-2020, 12:19 PM   #3596
Zapp Brannigan Zapp Brannigan is offline
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Quote:
Originally Posted by UnbelievableMontages View Post
All I know is it's going to be satisfying when I see the individual or group who bought 80 copies to resell complain about how they won't be receiving them and had to refund their customers of copies they were never guaranteed they were ever going to receive.
Somebody who ordered 30 already left negative feedback calling them a rip off Makes me feel better about my canceled order honestly
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Old 10-13-2020, 12:21 PM   #3597
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Nothing from gruv.com.

Hopefully paying for shipping and being a return customer works in my favor!
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Old 10-13-2020, 12:26 PM   #3598
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I got the delayed email also. Something is not right because they still got the eBay listing up and has the delivery date as the 20th. It is also listed on their website, does not say backordered.
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Old 10-13-2020, 12:34 PM   #3599
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Shame it isn't on on a prime deal or there are no vouchers floating about, I had a £10 one last prime day
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Old 10-13-2020, 12:38 PM   #3600
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Got the delayed email as well.
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