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#44983 |
Blu-ray Champion
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I agree that they do a lot for their customers. I would say they have the best CS of pretty much any distributor of films in the US. Again, this is another discussion, but too many people have that sense of entitlement when it comes to most things, especially ordering on the internet. It was invented for a fast convenient experience. That did not happen with this sale and all the sheep are mad. The discussion will go on as long as people have that sense of entitlement and have 'expectaions'. Just think, you actually had to go to a store and pay full price for items years ago if you wanted them, what a travesty!!!
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#44986 | |
Blu-ray Samurai
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#44987 |
Blu-ray Ninja
Sep 2009
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I'm actually hoping there isn't anything announced that I want. Need to take a month off. The only thing "rumored" so far that I want is the Downey Sr set.
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#44989 | |
Blu-ray Champion
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#44990 |
Blu-ray Ninja
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#44991 |
Blu-ray Duke
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I think that the dicussion as to what should or should not be in the Criterion collection is impossible to resolve. Something will always be added that will just rub someone, somewhere the wrong way. As such someone, somewhere will always complaint about it.
![]() For example, I feel they should release more classic movies and leave the mainstream movies to the studios. However what I see as mainstream would not be so for someone else. There are some here who also wish for more foreign and less known movies. I am for that as well since the chances of many of these movies ever seeing the light of day are rather slim. The Phantom Carriage, a Swedish silent movie in B&W. Would any regular studio ever took the time to restore such a movie and release it? Who outside of Criterion or MoC would ever care? It's not like the majority of customers out there would be rushing Wall-Mart to buy such a movie? I mean people are demanding refunds in theaters because they went to see The Artist and they now notice it's a B&W silent movie with no 3D, the nerves of these people making them see a movie like that ![]() I think what is best is just wait to see what will be their monthly releases, buy and upgrade the ones that we want, rent those that intrigue us (if possible) and not worry too much that another Wes Anderson as been added to the collection. |
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#44992 |
Active Member
Jun 2007
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#44994 |
Blu-ray Guru
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#44996 |
Blu-ray Guru
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There was an audio issue on the second disc (third episode) where the left surround channel was recorded at a lower volume than the rest of the episode. Criterion has owned up to this and is offering a replacement when the discs are ready. It will, most likely, be a similar process to the White disc replacement that is going on now.
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#44997 | |
Active Member
Jun 2007
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#44998 | ||
Blu-ray Samurai
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![]() Well you did leave yourself open for that one. You mentioned that people are having a sense of entitlement, and some people seem to present that in this thread, especially regarding certain releases. I couldn't resist. ![]() Quote:
I dislike A Safe Place, and think it's the worst film in the collection, but I don't think Criterion should remove it from the collection and put something like Citizen Kane in its place, because someone else might like it, and someone felt it was important to put that out. Godzilla is still a title people complain about, as there are several who feel it doesn't belong in the collection, and something far more worthy should have come out. ![]() ![]() |
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#44999 |
Blu-ray Samurai
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It's high for me, and I'm disappointed that I can't order stuff from them as readily as I would from amazon, but it's not the end of the world. I'm not also saying people shouldn't buy from them because I think their shipping is too high, and they should offer me cheaper shipping, or not ship stuff at all. It's not really a complaint, because I could potentially buy from them in the future if I really want something. I actually wasn't planning on buying anything from them even if shipping was free, due to spending cash on other things. I was looking at the people who think shipping is too high and think that the 10 dollar credit wasn't enough, and the sale was a huge waste if you only wanted a single item.
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#45000 | |
Blu-ray Guru
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Think of it this way, 100 people line up for movie tix, every third person is plucked out and moved to the back of the line. There are only 70 tickets or so, so these 30 people who were removed are now out of luck. They certainly should have gotten one. Criterion will remedy that by letting these people order items that are OOS so they can get in on the savings on which they missed out. I've never had an issue with Criterion's customer service. When a person contacts Jon Mulvaney, that person must realize that there are quite a bit more emails to go through other than just theirs, and so occasionally, an email or 10 might go overlooked. I have had this happen a few times, and all I do is resend the same exact email; no nasty comments, no "HOW COULD YOU DO THIS TO ME CRITERION??, no whining, just a simple resubmission. I always get a response that either meets or exceeds my expectations for what I believe to be a fair resolution to one of my issues. Heck, I even emailed them in Nov. '10 and asked, as a birthday favor, if they could announce the titles to me early (on the 12th). This was strictly a joke, and I did not expect anything in return, but I got a reply within an hour with a happy birthday message and a $10 GC. They're just a good company, who always try and please their fans/customers. People should really cut them some slack. There is only so much they can do to please the majority of the people to whom they cater. |
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