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#1041 |
Active Member
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Just read the newest 10/3 update. They've acknowledged the bronzing, but have stated "if your disc will not play then send it in." They conclude with a sort of (don't respond to this email) sort of thing.
So my Q is... when we get that email, do we only send in only our malfunctioning discs or do we send in all of the bronzing discs? Since, to my understanding, bronzing will eventually lead to malfunction. |
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#1043 | |
Blu-ray Samurai
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#1044 | |
Banned
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#1045 |
Banned
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God, what a bunch of replacement discs I'm asking these days...
After this plant-debacle (I feel sorry for Criterion to get the stick due to a "crappy" production plant, though), I just received my Eraserhead copy from B&N (in a slightly creased digipack but I'll cope with it) and thus asked for a replacement. I then sent a 2nd email to Mulvaney regarding the shipping costs to send unreadable discs from Europe to the US to get replacements. I'll see if I (ever) get an answer for this or will have to pay between 10 and 25€ to send my discs to the US (plus the list still doesn't contain Days of Heaven and A Christmas Tale, and I'm not especially fond of having to send my Pierrot le fou disc). Finally, I received my French steelbook of Ghostbusters 1 + 2 only to find out that Ghostbusters 1 is the old disc though it is clearly advertised as the new one (new 2014 serigraphy, Mastered in 4K sleeve, 2014 extra features). Since it seems sold out already, I don't know if I should wait a bit to see what happens regarding replacement programs or if I should simply return it to Amazon and get the UK set or whatever. |
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#1046 |
Blu-ray Prince
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I don't believe bronzing was the main issue with certain Lionsgate BDs. We've had reports of early Lionsgate BDs failing since 2007. Some movies were affected more than others. These problems seem to have been licked by 2008 or 2009, though obviously some still circulate.
If people aren't aware, Lionsgate has virtually no customer service since their brand is practically worthless compared to studios like Warner Bros. and Disney. There is little chance one could pry replacements out of them unless a class-action lawsuit was initiated against them. |
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#1047 | |
Blu-ray Ninja
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+1 Last edited by Chiefy; 10-04-2014 at 09:39 PM. |
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#1049 | |
Banned
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#1050 |
Blu-ray Archduke
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my copy of My bloody Valentine 1981 is fine... but I pulled out my copy of "the Ninth Gate" and noticed a couple of tiny tiny blotches on the outside edge or of one corner of the disc. didn't seem to affect playback as I skimmed through the layer break and it worked fine. but who knows. That one I don't feel so bad about since it was a cheap title that was known as a trouble disc. just saddened that I'm finding so many flawed discs the last few days.
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#1054 |
Blu-ray Samurai
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I sent in anything that didn't look right. I'm not about to waste an hour testing them, because if they're turning brown they're obviously defective and - even if they play now, they won't at some point in the future.
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#1055 | |
Blu-ray Prince
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![]() The best way to view it is to use natural, but not direct, sunlight while tilting the disc at, maybe, a 45-90 degree angle. Since the number is moulded and is the same transparent material as the disc it can be a bit difficult to see until you figure out the trick to viewing these. Last edited by rdodolak; 10-04-2014 at 10:14 PM. |
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#1056 | |
Banned
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#1059 |
Blu-ray Archduke
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I'm just happy I only have 4 of the major ones (I have Kagemusha but that was a much older title that plays just fine for me)
Ride with the Devil Bigger than life M and Stagecoach I'm sending in all 4 even though Ride with the Devil and M only show MINOR bronzing and stage coach only has the issue with the bucky special feature movie... not taking any chances on it getting worse. I've always been REALLY impressed with Criterion's service to their customers and it has made me a VERY loyal customer |
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#1060 |
Blu-ray Prince
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The major studios have contracts in place with multiple replicators at the same time. A lot of these smaller labels go with the cheapest replicator available at that particular moment.
If I had to guess any label's BDs to have gone bad based on my collection, it would have been Well Go's discs. Something seemed off about them if you held them in your hand. They had a more oily appearance, right from the package. |
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