Quote:
Originally Posted by R3P0
Since we are on Bluray.com I can tell you DirecTV does have the better picture compared to cable, and does have some channels that broadcast in 1080p.
|
The only channels in 1080p are some of the pay-per-view movie channels....no regular channels.
Quote:
Originally Posted by R3P0
I did they wont give it to you if your a current sub
|
Yes they will....just read all the posts on dbstalk.com of current subs getting $200 off & some even getting
it for free.
These are general rules to help in getting
it:
1.) Call 1-800-DIRECTV during the day. Don’t call at night since they do have one outsourced call center and you don’t want that.
2.) When asked why you are calling at the first automated prompt, say “CANCEL SERVICE.” You’ll be asked by the automated prompt if you want to cancel some programming or your entire service, say again “CANCEL SERVICE.” All this does is direct your call to a Retention Department Customer Service Rep (CSR). You want Retention CSR’s only because they hand out credits and freebies like candy.
3.) Doing this connects you to the retention CSR. They won’t say “retention,” and likewise, you should never say anything about cancelling your service to a live person.
4.) For me, if I draw a male CSR, I usually hang up and start over since I find the female retention CSR’s are the best in terms of deals/credits. Some people find this extreme though and it’s not technically necessary.
5.) When you speak to them, be very friendly and naïve. If they offer you a great deal at some point, you should sound like you are blown away, not expecting
it.
6.) Mention that you saw the deal that NFL ST is now included if you get the premier pkg and you want
it. 99.99% chance they will respond that
it is a new customer offer only, but if in the slight chance they let you get that, take
it. It’s too good of a deal to pass up.
7.) Ask them something to the effect of “Money is tight this year, what can you do for me?” At this point they should make you an offer for NFL ST for this season. Anything from free all the way down to $10/month off for 6-12 months. If the deal offered is free or $250 one-time credit, take
it and run. If not, proceed with next steps.
8.) If you get anything else that you don’t like, mention that you have some friends you know of who are getting a one-time $250 credit. This is 100% true, I have seen people’s account statements with this credit. Ideally that should get you the $250 credit or maybe something on the order of $200. You may also get other discounts or freebies that you can consider.
9.) If the deal at that point is awesome, confirm the deal with them and take
it.
10.) If the deal is not that great, just tell them you need to think about what you are going to do this year for football and end the call.
11.) Start back at step 1 again if you passed on the deal from the first call. The offers will vary based on which CSR you get, what kind of mood they are in, and how much they like you, etc. Being friendly is key. Sometimes
it takes several calls. Usually the best bet is try again the next day, although if
it is closer to the beginning of the season, trying again in an hour or so is okay too.
12.) For future calls, you can say the same thing you have said before OR simply talk about how expensive
it is, but you (or your wife) really wants
it.
All countries
Argentina
Austria
Belgium
Brazil
Bulgaria
Chile
China
Colombia
Cyprus
Czech Republic
Estonia
Denmark
Finland
Greece
Hong Kong
Hungary
Iceland
Indonesia
Ireland
Israel
India
Latvia
Lithuania
Malaysia
New Zealand
Norway
Philippines
Poland
Portugal
Romania
Russia
Singapore
South Africa
South Korea
Sweden
Switzerland
Taiwan
Thailand
Turkey
Ukraine
United Arab Emirates
) 
.
(tv and Internet)
Linear Mode
