Panasonic UB820/UB9000 4K UHD Blu-ray player

[Mobe1969]

Originally Posted by vladiator

I have added a photo of the internal power unit, it says 250V 2A. would it work?

That is odd. Can you post the back panel photo - blank out the serial, but the rest. Is it stamped as 120v?

[vladiator]

Originally Posted by Mobe1969

That is odd. Can you post the back panel photo - blank out the serial, but the rest. Is it stamped as 120v?

It says 120V 31W 60HZ.
Anyway, I just checked the capacitor it is a 250V 100uf, which is for 120V voltage. for 230V~ I need twice as big capacitor.
I guess I'll just get a converter/transformer.

[Mobe1969]

Originally Posted by vladiator

It says 120V 31W 60HZ.
Anyway, I just checked the capacitor it is a 250V 100uf, which is for 120V voltage. for 230V~ I need twice as big capacitor.
I guess I'll just get a converter/transformer.

Ah gee that is a shame.

I wish more people put in universal power supply units.

[vladiator]

Originally Posted by Mobe1969

Ah gee that is a shame.

I wish more people put in universal power supply units.

Yeah too bad. It doesn't even cost more to manufacture 240V power supply than 110V one.

[LordoftheRings]

Originally Posted by vladiator

Hello, I just received my UB820 from Amazon, just noticed that it says on the back 120V 60Hz 31W. I live in a country with 220v 50Hz. Do I need a transformer or it is actually dual voltage inside? How do I tell when I open it? Also, Does the AC frequency matter for a Blu-ray player?

Edit: Added internal Power supply photo
Attachment 262173

UB820EBK // 220V - 240V ~ 32W 50Hz /// The AC power cord is different

[rooboy78]

I have the 420 and the 4K quality on my Sony A8H is not nearly what I would expect it to look like and I’ve tried everything. Based on normal calibration settings the highlights are blown out, black crushes all the details and faces are waxy and glowing. I’ve tinkered with it enough to get better color and lighten things up with the HDR Optimizer but then it destroys the picture quality on my standard Blu-rays. I know it’s NOT my tv because if I stream movie clips on YouTube for example, the 4K HDR is beautiful and looks exactly as I expect it should.

What the hell am I doing wrong here?? Is it the player?

[chip75]

Originally Posted by rooboy78

I have the 420 and the 4K quality on my Sony A8H is not nearly what I would expect it to look like and I’ve tried everything. Based on normal calibration settings the highlights are blown out, black crushes all the details and faces are waxy and glowing. I’ve tinkered with it enough to get better color and lighten things up with the HDR Optimizer but then it destroys the picture quality on my standard Blu-rays. I know it’s NOT my tv because if I stream movie clips on YouTube for example, the 4K HDR is beautiful and looks exactly as I expect it should.

What the hell am I doing wrong here?? Is it the player?

Post your player settings as well as your HDMI and Black Level settings for your Sony and we'll take a look.

[rooboy78]

Originally Posted by chip75

Post your player settings as well as your HDMI and Black Level settings for your Sony and we'll take a look.

As far as the settings on my Sony A8H for HDR I have:

Picture - Custom.
Auto picture-and light sensor - OFF.
Brightness-Max.
Contrast-90.
Gamma- -2.
Black level-50.
Black adjust-Off.
Adv Contrast Enhancer-Off.
Peak luminance-High.
Color-50.
Hue-0.
Color temp-Expert 1.
Live color-Off.
Sharpness-50.
Reality creation-manual/45.
Random and digital noise-Off.
Smooth gradiation-Low.
Cinemotion-Auto

As far as the settings on the 425, after messing with everything I finally gave up and set it back to the default settings. As I mentioned, my standard Blu-rays look beautiful the way it is without touching anything. Now when I put on a 4K Blu-ray for some reason I have to manually change the picture setting to HDR (which the TV automatically switches to when I watch 4K videos on YouTube or HDR content on Prime) and the skin colors look way too orange and the blacks are all crushed and I lose all the shadow details.

So why does a 4K clip of a certain movie look beautiful on YouTube under the same HDR settings when the same clip on an actual 4K disc looks way off through the player?

[TravisTylerBlack]

Originally Posted by 88mph

Thinking about picking up a 820. Can I disable Dolby Vision? I have a Sony x900f TV and DV looks like crap on it.

Would the 420 is a better option for me? But I don't see it sold in many places. Is it discontinued?

Originally Posted by sephirothkefka

Dolby Vision can be disabled on the 820 but 420 should be fine if you dont care about the lack of a screen and analog outputs. I'd personally go with it anyway just incase you do eventually get a better DV set.

The 420 doesn't feature the HDR optimizer though, correct? That alone is sort of a deal breaker for this particular TV.

I have the 820 paired with an X900F and the optimizer makes a noticeable difference. Especially with content mastered at incredibly high nits/brightness. Conversely, it's nice to able to boost the HDR brightness a smidge on titles that look slightly too dark like Empire Strikes Back.

As for Dolby Vision, Sony has improved/tweaked it slightly with firmware upgrades, but overall it's still looks overly dark (even in a pitch black room) and dull on the X900F. Switching it off in the player settings and using the optimizer instead is usually the best way to go.

[chip75]

Originally Posted by TravisTylerBlack

The 420 doesn't feature the HDR optimizer though, correct?

No, it has the optimizer.

[chip75]

Originally Posted by rooboy78

So why does a 4K clip of a certain movie look beautiful on YouTube under the same HDR settings when the same clip on an actual 4K disc looks way off through the player?

Enhanced Format is enabled within the HDMI signal format menu?

[rooboy78]

Originally Posted by chip75

Enhanced Format is enabled within the HDMI signal format menu?

Yes I have all inputs set up Enhanced Format.

A perfect example of how I know something is wrong - I recently bought Kingsman on 4K Blu-ray and it looks ok but everyone’s skin tones are WAY off and too orange/pink and everything glows too much. Goonies on 4K is a smeary mess on people’s faces. Those same 4K clips from those same movies on YouTube with the HDR setting automatically activating on my TV look perfect, flesh tones are actuate and realistic looking and nobody has waxy faces. I literally spent 4 hours fiddling with it last night and searching online and I’m at a complete loss.

I actually just ordered the 820 hoping that will look better. I’m outside of my return/exchange window at Best Buy but at this point I don’t care as I’m just ready to throw this thing out the window. If this is what 4K discs truly look like then I don’t want anything to do with it and I’ll stick with my regular Blu-rays.

[chip75]

Originally Posted by rooboy78

Yes I have all inputs set up Enhanced Format.

Is 4K (50p/60p) Output on or off? it's set to 4:4:4?

[rooboy78]

Originally Posted by chip75

Is 4K (50p/60p) Output on or off? it's set to 4:4:4?

Oh my god that was it!!! It needed to be set on 4:4:4! That literally fixed my entire problem - now the flesh tones look completely healthy and normal!! Thank you all SO MUCH for your input and helping out!

Now the big question is I have the 820 coming tomorrow. Should I cancel it? Or is the extra money worth it? Will I see that much of a difference on the 4K picture?

[vector72]

Originally Posted by rooboy78

Now the big question is I have the 820 coming tomorrow. Should I cancel it? Or is the extra money worth it? Will I see that much of a difference on the 4K picture?

820 has Dolby Vision and better build quality. Comes down to personal preference vs costs.

[Geoff D]

Originally Posted by rooboy78

Oh my god that was it!!! It needed to be set on 4:4:4! That literally fixed my entire problem - now the flesh tones look completely healthy and normal!! Thank you all SO MUCH for your input and helping out!

Now the big question is I have the 820 coming tomorrow. Should I cancel it? Or is the extra money worth it? Will I see that much of a difference on the 4K picture?

The 4K60 setting only applies to the 4K60 output from the player, but discs are mastered at 24p. The only way that setting applies to playing UHD discs is if you’ve not got 24p set to on. Why you not got it set to on?

[rooboy78]

Originally Posted by Geoff D

The 4K60 setting only applies to the 4K60 output from the player, but discs are mastered at 24p. The only way that setting applies to playing UHD discs is if you’ve not got 24p set to on. Why you not got it set to on?

It was set on 4:2:0.

[chip75]

Originally Posted by rooboy78

Oh my god that was it!!! It needed to be set on 4:4:4! That literally fixed my entire problem - now the flesh tones look completely healthy and normal!! Thank you all SO MUCH for your input and helping out!

Now the big question is I have the 820 coming tomorrow. Should I cancel it? Or is the extra money worth it? Will I see that much of a difference on the 4K picture?

Glad you got it sorted! The 820 is a nice player, but it's all down to your budget.

Originally Posted by rooboy78

It was set on 4:2:0.

Check Home>Setup>Player Settings>HDMI>24p Output, you should be able to engage your Sony's version of Real Cinema. You shouldn't have any issues, but you can change the settings back if need be.

[Geoff D]

Originally Posted by rooboy78

It was set on 4:2:0.

No, you misunderstand: changing that specific 4K60 setting should have no effect on playing UHD discs either way as long as the player is set to the correct 24p output to begin with.

[rooboy78]

Originally Posted by Geoff D

No, you misunderstand: changing that specific 4K60 setting should have no effect on playing UHD discs either way as long as the player is set to the correct 24p output to begin with.

Well I’m really not sure what happened - I really thought I had done everything right but clearly changing that one thing made a HUGE impact on the picture. I’m just so glad it’s fixed now and I can enjoy my 4K discs without stressing out over it.