Panasonic UB820/UB9000 4K UHD Blu-ray player

[riptor3076]

Originally Posted by Geoff D

Even so, the OPPO laughs at discs the 820 chokes on.

Very true. At the time I thought it was a good idea but as they say, hindsight is 20/20.

So if anyone wants to part with an oppo on the cheap I'm willing to take the old clunker off your hands to save you the trouble of having to throw it out

[Badas]

Originally Posted by riptor3076

Some people are reporting issues with Almost Famous in it's thread. So far it appears to be primarily with the 820 so potentially yet another disc that will be on the ever growing list.

What is happening with "Almost Famous"????
I suppose that's another title to not buy.

[noahpalma]

Originally Posted by danny24

Try using a different HDMI cable just to see if any changes happen, it likely won't do anything but who knows.

Is the firmware updated? if not update it.

Definitely sound though like the optical drive could be going bad which is crazy because I have had no issues with mine and have been using it for years. You said your purchase date was 10/20 so very unusual to have an optical drive go bad that fast.

One thing you could do is power it off first, unplug it from the back of player and leave it unplugged for an hour or a few hours. Plug it back in sometimes it resets the optical drive when the player restarts assuming something is out of alignment. Good luck, I feel for ya this definitely sucks.

When was the last firmware update? I haven’t updated it since I got it in October.

[riptor3076]

Originally Posted by Badas

What is happening with "Almost Famous"????
I suppose that's another title to not buy.

I don't have the disc myself but apparently at about the 55 minute mark it pixilates briefly. One person tried it with DV both on and off and had issues either way. So far only Panasonic players seem to be having the issue. Not sure if it is happening at other times in the movie.

[riptor3076]

Originally Posted by noahpalma

When was the last firmware update? I haven’t updated it since I got it in October.

July 2019 for all regions other than China.

[Geoff D]

Originally Posted by riptor3076

Very true. At the time I thought it was a good idea but as they say, hindsight is 20/20.

So if anyone wants to part with an oppo on the cheap I'm willing to take the old clunker off your hands to save you the trouble of having to throw it out

One thing I will say is my OPPO was not perfick either, it had intermittent problems with the 2nd layer change on triple-layer discs. I sent to to OPPO and they swapped out the drive apparently. That was 2 and a half years ago and since then I’ve had one single glitch on a triple layer title. But then it’s not really unit-specific problems that are being referenced here with the Pannys, these are repeatable problems with disc authoring that are being relayed by several different people.

[dcx4610]

I don't have any currently but does anyone know if the Stop-Start trick works on all Region B discs or just sometimes? There are a few Region B discs out there that I'd like to have but really don't want to do a custom firmware or get a region free player.

[Geoff D]

DEFINITELY not on all discs.

[chip75]

Originally Posted by Robert Zohn

I have an excellent relationship at all levels at Panasonic and we speak very frequently.

Unfortunately that level of respect doesn't translate to their customers, Robert. They've been waiting for a firmware update for two years.

[miadlor]

Can someone confirm which DAC I have?

Model DP-UB9000P-K

[Wormicide]

With all these DV issues and the current price it prob makes more sense to get the 420 for HDR10 and get a x800m2 for DV if you have room.

[CompleteCount]

Originally Posted by Geoff D

Yep, looks like another one. So disappointing that Pannysonic aren’t bothering to update them, if these were pitiful portable picnic players I could understand it

Oh, Geoff, that reference was real horrorshow!

[idlebrain]

Originally Posted by miadlor

Can someone confirm which DAC I have?

Model DP-UB9000P-K

If model is DP-UB9000P1K, its the new version with ESS Sabre DAC. Where did you ordered it from? Please post your impressions.
I was waiting for Robert's feedback on this model. Thanks.

[riptor3076]

Originally Posted by Wormicide

With all these DV issues and the current price it prob makes more sense to get the 420 for HDR10 and get a x800m2 for DV if you have room.

Is the 800m2 reliable? I briefly had the x700 and had lots of issues with it pixilating and even locking up.

[danny24]

Originally Posted by Geoff D

Even so, the OPPO laughs at discs the 820 chokes on.

Which is why I never parted with my Oppo after getting a Panasonic. The Oppo plays everything pretty much.

Originally Posted by noahpalma

When was the last firmware update? I haven’t updated it since I got it in October.

If you are connected to your network go into settings and check and see if it needs a firmware update. If it does update it. If it says your up to date than you have the latest firmware on your player.

[miadlor]

Originally Posted by idlebrain

If model is DP-UB9000P1K, its the new version with ESS Sabre DAC. Where did you ordered it from? Please post your impressions.
I was waiting for Robert's feedback on this model. Thanks.

It states DP-UB9000P-K ....... No "1".

No production date on unit.

Crutchfield.

[noahpalma]

Originally Posted by danny24

Which is why I never parted with my Oppo after getting a Panasonic. The Oppo plays everything pretty much.



If you are connected to your network go into settings and check and see if it needs a firmware update. If it does update it. If it says your up to date than you have the latest firmware on your player.

It says that I am on the latest firmware.

[martinstraka8282]

Originally Posted by chip75

Unfortunately that level of respect doesn't translate to their customers, Robert. They've been waiting for a firmware update for two years.

Not too mention one update is even available for one region but not the rest. That's just pitiful.

[Robert Zohn]

Originally Posted by chip75

Unfortunately that level of respect doesn't translate to their customers, Robert. They've been waiting for a firmware update for two years.

I agree and appreciate your feelings. Unfortunately all I can do is report to the engineers our list of items to fix or enhance.

Not defending anything, but please also understand that some of the requests either cannot be fixed with firmware as the chip set is not capable and in other cases some items just don't have the approval of the legal department, like playing advanced audio formats on ripped Blu-ray discs that do not have the HDCP copy-write protection flag in the ripped content.

I do wish they would address the few items that are fixable with a firmware update and I'll never stop asking.

[riptor3076]

Originally Posted by Robert Zohn

I agree and appreciate your feelings. Unfortunately all I can do is report to the engineers our list of items to fix or enhance.

Not defending anything, but please also understand that some of the requests either cannot be fixed with firmware as the chip set is not capable and in other cases some items just don't have the approval of the legal department, like playing advanced audio formats on ripped Blu-ray discs that do not have the HDCP copy-write protection flag in the ripped content.

I do wish they would address the few items that are fixable with a firmware update and I'll never stop asking.

Robert,

At what point does Panasonic or the retailers selling these players have to take responsibility for continuing to sell a product that has known defects?

I know the issues aren't life or death but the players have a feature, Dolby Vision, that is defective and Panasonic can fix via an update provided by Dolby. Panasonic is more than happy to promote the DV capabilities and charge a premium over the 420 player for a broken feature. This isn't a feature request like removing the 20 minute off timer, it's actually defective.

Retailers sure aren't telling prospective buyers that DV doesn't work on at least a half dozen movies and counting.

My understanding is that Value Electronics is a high-volume retailer for Panasonic with a long-standing business relationship. I would think at some point it would go from politely asking Panasonic "please fix this" to "fix the defects now as they are hurting our reputation as a high-end AV retailer."