Panasonic UB820/UB9000 4K UHD Blu-ray player

[FilmFreakosaurus]

Originally Posted by trevrox

Just picked up the UB820 and I’m having some audio issues. Watching a Blu with a DTS-HD MA 2.0 track and it’s playing it across all 5 speakers, when I just want to listen to it the original track. I have digital audio output set to bitstream and 7.1ch audio reformatting set to off. I set my receiver to decode the track and it’s up icing to all speakers. Even in pure direct so it’s clearly something being done by the player. My previous two Blu-ray players did not do this. Anyone know how to fix?

You must also turn off Secondary Audio and Dynamic Range Control.

Is your receiver on Auto sound decode? Make sure any upmixer is off. That would probably mean Dolby Surround and Neural:X if you have a fairly up to date model. It could also be on an all-stereo mode as well.

[trevrox]

Originally Posted by FilmFreakosaurus

You must also turn off Secondary Audio and Dynamic Range Control.

Is your receiver on Auto sound decode? Make sure any upmixer is off. That would probably mean Dolby Surround and Neural:X if you have a fairly up to date model. It could also be on an all-stereo mode as well.

I have secondary audio and dynamic range control off as well, and yes all ionizers are off on the AVR. I had it set to straight decode the DTS-HD track, not on Neural:X or Dolby Surround.

[FilmFreakosaurus]

Originally Posted by trevrox

I have secondary audio and dynamic range control off as well, and yes all ionizers are off on the AVR. I had it set to straight decode the DTS-HD track, not on Neural:X or Dolby Surround.

Are dialog, music, and effects coming out of all five speakers at similar volume intensity?

It may be stuck on a DSP mode. You might need to do a hard factory reset of your receiver.

[B.inthe6]

Originally Posted by deeppurpleman

Just bought an 820 for Amazon Prime Day with a build date of May 2023 and it has firmware 1.70. My older UB9000 has 1.69 and says it's the latest. What's 1.70 supposed to fix?

I have a UB820, production Sept. 2022 with firmware 1.70 as well & would also like to know of it's advance over the 1.69 from a year previous. I'm also seeing online, an update as of May 30, 2022, of firmware update 1.76 which seems to be the latest (?). Wondering why my Sept. 2022 unit would not have this firmware installed. Can't find info. Thanks for any insight.

[bhampton]

Originally Posted by jmpage2

Anyone else have a playback glitch with Puss in Boots The Last Wish? Looks like a layer change glitch.

If you refer to the UHD - Mine played perfectly several times. (UB9000)

If you are not referring to the UHD - Why aren't you referring to the UHD?

[rickardl]

Originally Posted by B.inthe6

I have a UB820, production Sept. 2022 with firmware 1.70 as well & would also like to know of it's advance over the 1.69 from a year previous. I'm also seeing online, an update as of May 30, 2022, of firmware update 1.76 which seems to be the latest (?). Wondering why my Sept. 2022 unit would not have this firmware installed. Can't find info. Thanks for any insight.

You are probably looking at the wrong place...
For these players, DMP-BDT170/171/174/175/270/271/370/371/373/374/375, there is a firmware update 1.76 from May 30, 2022.
https://av.jpn.support.panasonic.com...t170/euro.html

For the DP-UB9000/UB9004/UB820/UB824/UB420/UB424 players, the latest available online is still 1.69. Panasonic has not said anything what differs that from the 1.70. After all, all things noted from 1.60 to 1.69 was only "Playability of Blu-ray Disc".
https://av.jpn.support.panasonic.com...b420_euro.html

[Phoenix123]

Need some help. I got a new Sony X90L TV yesterday. Set up my UB820 player with it and was trying out some films. For some reason when I put on Universal films like Jurassic World Dominion and Halloween Ends the menu text doesn't appear when it's playing in Dolby Vision, when I set it to HDR its fine. Also if I push the option menu the text will appear. Can anyone help please?

[dcx4610]

Originally Posted by trespoochies

FYI - I’m so glad the 820 plays Region B discs! Only one so far that doesn’t play - Mesrine.

I got cocky and bought a bunch of Region B discs after learning th trick and I'd say about 50% of them failed so I wouldn't rely on it.

Anything from 88 Films is a nope for instance and they have a lot of movies I love.

[grodd]

Originally Posted by dcx4610

I got cocky and bought a bunch of Region B discs after learning th trick and I'd say about 50% of them failed so I wouldn't rely on it.

Anything from 88 Films is a nope for instance and they have a lot of movies I love.

Hmm I've never had a disc not play from 88 Films on my Panasonic 820.
Which ones I'm curious do not work for you.

For example this month I watched both Delirium (1987) and After the Fall of New York.

These are the two methods I use:

Method 1 -

- Insert a disc and wait for the "Wrong Region" screen to appear
- Press the "Pop-Up Menu" button
- Disc should boot to the discs main menu or start playing the movie

Method 2 -

- Insert a disc and wait for the "Wrong Region" screen to appear
- Press Stop
- Press the "Pop-Up Menu" button (You may have to press this a few times)
- Disc should boot to the discs main menu or start playing the movie

[dcx4610]

Originally Posted by grodd

Hmm I've never had a disc not play from 88 Films on my Panasonic 820.
Which ones I'm curious do not work for you.

For example this month I watched both Delirium (1987) and After the Fall of New York.

These are the two methods I use:

Method 1 -

- Insert a disc and wait for the "Wrong Region" screen to appear
- Press the "Pop-Up Menu" button
- Disc should boot to the discs main menu or start playing the movie

Method 2 -

- Insert a disc and wait for the "Wrong Region" screen to appear
- Press Stop
- Press the "Pop-Up Menu" button (You may have to press this a few times)
- Disc should boot to the discs main menu or start playing the movie

Sleepaway Camp 2 and 3, Story of Ricky, Armour of God to name a few. There were some other non-88 Films I tested that wouldn't play either using the trick.

I've been wanting a UB9000 for a bit so I just made that as my excuse to drop a grand on a region modded one so I wouldn't have to worry about it again and they now all play perfectly.

I still have my UB820 for sale but no buyers surprisingly. I guess everyone already has one heh.

[trevrox]

Originally Posted by FilmFreakosaurus

Are dialog, music, and effects coming out of all five speakers at similar volume intensity?

It may be stuck on a DSP mode. You might need to do a hard factory reset of your receiver.

No, not similar intensity. Center channel is definitely loudest. And it’s not a receiver issue as it doesn’t happen I put my LG UBK90 back in

[TravisTylerBlack]

Officially experienced my first non-scratch related glitch with the 820.

Decided to check out the bonus features blu from the recent-ish 4K release of 1776 the other day. Alas, the Panny outright wouldn't read it no matter what I tried. Initially I thought it must be a bad physical pressing, but then it played without issue on my older Sony S6700, which ruled that out. Perhaps it's a firmware compatibility issue of some sort?

[chip75]

Originally Posted by trevrox

I have secondary audio and dynamic range control off as well, and yes all ionizers are off on the AVR. I had it set to straight decode the DTS-HD track, not on Neural:X or Dolby Surround.

Digital Audio Output options are set to Bitstream?

[trevrox]

Originally Posted by chip75

Digital Audio Output options are set to Bitstream?

Yes, but funny enough it actually seems to be just a problem with this Blu-ray (Batman Beyond, which should be 2.0). I just tried another disc (Batman: TAS) and it played in 2.0 like it should. So I am not sure why this one Blu is being output like this.

[PUsokrJosh305]

Originally Posted by trevrox

Yes, but funny enough it actually seems to be just a problem with this Blu-ray (Batman Beyond, which should be 2.0). I just tried another disc (Batman: TAS) and it played in 2.0 like it should. So I am not sure why this one Blu is being output like this.

If you are watching Batman Beyond: Return of the Joker, it will be in 5.1 surround sound. If you are just watching the series, it should be in 2.0.

[trevrox]

Originally Posted by PUsokrJosh305

If you are watching Batman Beyond: Return of the Joker, it will be in 5.1 surround sound. If you are just watching the series, it should be in 2.0.

Just watching the series

[PUsokrJosh305]

Originally Posted by trevrox

Just watching the series

Go ahead and take a few pics of your settings in the player so we can see if there is anything out of place.

If not, then you may need to look into your receiver settings or perhaps reset the player.

[trevrox]

Originally Posted by PUsokrJosh305

Go ahead and take a few pics of your settings in the player so we can see if there is anything out of place.

If not, then you may need to look into your receiver settings or perhaps reset the player.

I can take some pics in a bit, but very odd it’s only happening with Batman Beyond. I’ve now tried two other Blus with 2.0 tracks and they played just fine

[PuppetMasterBlu]

Originally Posted by Phoenix123

Need some help. I got a new Sony X90L TV yesterday. Set up my UB820 player with it and was trying out some films. For some reason when I put on Universal films like Jurassic World Dominion and Halloween Ends the menu text doesn't appear when it's playing in Dolby Vision, when I set it to HDR its fine. Also if I push the option menu the text will appear. Can anyone help please?

I doubt there is much you can do. I had this same exact problem with a TCL TV. For some reason in Dolby Vision menu text would disappear on some films. Jurassic World Dominion was one of them but so were some Sony discs. I turn of Dolby Vision and it displays fine. I talked about it on this forum I believe and someone had the same problem with their TCL. I think sometimes the Panasonic Dolby Vision just has this glitch and good luck getting it fixed. Either get another tv or player or learn to live with it. The good news is your pop up menu is still working so you can make any changes with that. My pop up menu was blacked out as well so at least you have that.

[B.inthe6]

Originally Posted by rickardl

You are probably looking at the wrong place...
For these players, DMP-BDT170/171/174/175/270/271/370/371/373/374/375, there is a firmware update 1.76 from May 30, 2022.
https://av.jpn.support.panasonic.com...t170/euro.html

For the DP-UB9000/UB9004/UB820/UB824/UB420/UB424 players, the latest available online is still 1.69. Panasonic has not said anything what differs that from the 1.70. After all, all things noted from 1.60 to 1.69 was only "Playability of Blu-ray Disc".
https://av.jpn.support.panasonic.com...b420_euro.html

The only thing I can find on 1.69 is regarding fixes for various Dolby Vision play issues which has been discussed elsewhere here I believe. The 1.70 may be just a fine tweak. Thanks for your comment.