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Old 03-17-2021, 12:58 PM   #7561
Konstentyn Konstentyn is offline
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Hi all, I have a question that I hope I can get some advice on regarding the Panasonic DP-UB9000.

I have a modded model for all region playback and I recently popped in the German DigiDreams Studios' Platinum Cult Edition blu-ray of "Zwei wilde Companeros" and the movie played fine, but all the extras are just a black screen with audio. My first instinct was check the firmware (it's current according to the machine).

Could the extras be encoded differently? Am I missing a setting on the machine? All other discs I put in the machine play fine. My Samsung display isn't 4K (neither is the disc), but my thoughts do occasionally turn to the HDMI cables I'm running, but the film played fine.

Any thoughts/ideas would be appreciated.
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Old 03-17-2021, 08:02 PM   #7562
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Quote:
Originally Posted by Konstentyn View Post
Any thoughts/ideas would be appreciated.
Another member (I think they were using a 1080p display too) has the same issue, it's either due to the encoding of the content (does any video information show up when you press PLAYBACK INFO?) or an issue with the mod itself.
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Old 03-17-2021, 08:08 PM   #7563
Konstentyn Konstentyn is offline
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Quote:
Originally Posted by chip75 View Post
Another member (I think they were using a 1080p display too) has the same issue, it's either due to the encoding of the content (does any video information show up when you press PLAYBACK INFO?) or an issue with the mod itself.
Found this on another forum: "The UB9000 (and UB424/824 as well) has this bug when trying to display the extras encoded with 720/756/50i at 60FPS: the US region player tries to play back the content at 60FPS and the buggy software shows a blank screen instead."

So I guess it's a bug in the software (perhaps combined with the mod).
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Old 03-17-2021, 08:33 PM   #7564
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Quote:
Originally Posted by Konstentyn View Post
Found this on another forum: "The UB9000 (and UB424/824 as well) has this bug when trying to display the extras encoded with 720/756/50i at 60FPS: the US region player tries to play back the content at 60FPS and the buggy software shows a blank screen instead."

So I guess it's a bug in the software (perhaps combined with the mod).
I'll have a go with my players later, but they're region B out of the box. When you switch to PAL with TV Settings in the System (and you're set to region B) menu does that help?
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Old 03-17-2021, 08:56 PM   #7565
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Quote:
Originally Posted by Konstentyn View Post
Hi all, I have a question that I hope I can get some advice on regarding the Panasonic DP-UB9000.

I have a modded model for all region playback and I recently popped in the German DigiDreams Studios' Platinum Cult Edition blu-ray of "Zwei wilde Companeros" and the movie played fine, but all the extras are just a black screen with audio. My first instinct was check the firmware (it's current according to the machine).

Could the extras be encoded differently? Am I missing a setting on the machine? All other discs I put in the machine play fine. My Samsung display isn't 4K (neither is the disc), but my thoughts do occasionally turn to the HDMI cables I'm running, but the film played fine.

Any thoughts/ideas would be appreciated.
Just a wild guess when I last had a multi-region player, but I would have that happen when I tried to play any extra that happened to be in PAL or 50hz.
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Old 03-17-2021, 10:37 PM   #7566
NKB2017 NKB2017 is offline
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Quote:
Originally Posted by chip75 View Post
Another member (I think they were using a 1080p display too) has the same issue, it's either due to the encoding of the content (does any video information show up when you press PLAYBACK INFO?) or an issue with the mod itself.
Hiya... Yes, it was me who also has this problem. Yes, it seems to be a bug as no settings I tried (kindly suggested on this forum) seemed to work. Weird.

I'm lucky as I have an Oppo 105D that I can watch the supplements on... but if you just have the Panasonic UB9000 then the supplements (especially on German discs) seem to be a black screen only (but with the audio). Sorry.
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Old 03-17-2021, 10:56 PM   #7567
NKB2017 NKB2017 is offline
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Quote:
Originally Posted by FrightNight View Post
This is not a "bug" in the software and the people on this board have no idea what they are talking about.

I can only repeat what I said before: Return the player for a refund.
Yes, it definitely seems to be that the mod is what is causing this. It's a small issue for me as I'm lucky enough that it only happens on a few discs with some supplements. I play those on my other player. BUT... if you are inconvenienced by this 'issue'... definitely go after the refund.
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Old 03-18-2021, 12:25 AM   #7568
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Quote:
Originally Posted by FrightNight View Post
This is not a "bug" in the software and the people on this board have no idea what they are talking about.
Pretty much everyone here has suggested that the issue sounds like it is due to the modification, but saying that the Panasonic players aren't immune to little foibles.
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Old 03-18-2021, 12:12 PM   #7569
NKB2017 NKB2017 is offline
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Quote:
Originally Posted by Konstentyn View Post
Hi all, I have a question that I hope I can get some advice on regarding the Panasonic DP-UB9000.

I have a modded model for all region playback and I recently popped in the German DigiDreams Studios' Platinum Cult Edition blu-ray of "Zwei wilde Companeros" and the movie played fine, but all the extras are just a black screen with audio. My first instinct was check the firmware (it's current according to the machine).

Could the extras be encoded differently? Am I missing a setting on the machine? All other discs I put in the machine play fine. My Samsung display isn't 4K (neither is the disc), but my thoughts do occasionally turn to the HDMI cables I'm running, but the film played fine.

Any thoughts/ideas would be appreciated.
Where did you get your modded player from mate? PM me if you prefer. I wonder if it's the same place as mine
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Old 03-19-2021, 07:08 PM   #7570
Konstentyn Konstentyn is offline
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Quote:
Originally Posted by NKB2017 View Post
Where did you get your modded player from mate? PM me if you prefer. I wonder if it's the same place as mine
Mine was from 220-Electronics.com. So far it's one disc so I'll just roll with it (whatever the root cause).
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Old 03-19-2021, 11:22 PM   #7571
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Quote:
Originally Posted by FrightNight View Post
You get what you deserve...
Perhaps people should contribute to your modified firmware project instead?
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Misioon_Odisea (03-20-2021)
Old 03-20-2021, 06:39 AM   #7572
puket1 puket1 is offline
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Hi guys, do you know if the dp-ub820 reads m-disks? Thank you.
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Old 03-21-2021, 09:48 AM   #7573
Scorsese Scorsese is offline
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So I bought the 820, fantastic player so far. Noticing details that I didn't notice with my LG UP970 or UBK80. The remote pisses me off sometimes tho, I accidentally press the Netflix button or the Stop button when I'm trying to pause something, lol.
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Old 03-21-2021, 11:41 AM   #7574
Cruel Angel Cruel Angel is online now
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Quote:
Originally Posted by Scorsese View Post
The remote pisses me off sometimes tho, I accidentally press the Netflix button or the Stop button when I'm trying to pause something, lol.
Yup. I got the other compatible remote and have never used the original since.
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evoll (03-21-2021)
Old 03-21-2021, 11:43 AM   #7575
kevers7290 kevers7290 is offline
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Does anyone have a tutorial on how to use the USB subtitle function on the UB820 (with the latest firmware)? I'm a total dummy so apologies in advance.
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Old 03-21-2021, 03:59 PM   #7576
kevers7290 kevers7290 is offline
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Quote:
Originally Posted by FrightNight View Post
That function doesn't work with factory firmware.

Code:
https://www.regionfreedom.com/index.php/enhanced-firmware/panasonic-blu-ray-players/67-dp-ub420-dp-ub424-dp-ub820-dp-ub824-dp-ub9000-dp-ub9004/182-dp-ub420-ub424-ub820-ub824-ub9000-ub9004-enhanced-firmware-for-selected-models-eb-ef-eg-gn-p-pc
I thought the 1.66 firmware allowed for external subtitles?
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Old 03-21-2021, 08:51 PM   #7577
kevers7290 kevers7290 is offline
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^Did someone finally ban that guy? Lol, it's about time.
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Old 03-21-2021, 10:30 PM   #7578
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Just been catching up, it's been a while since I visited this thread.

Quote:
Originally Posted by gnicks View Post
I'm happy people are still lobbying to get these issues fixed. I gave up after they concluded a year of 'investigating' the issue with this:

"Kindly be informed that since Dolby Vision is a newer technology implemented with the latest firmware udpates, Due to this some incompatibility might be present in regards to displaying certain shows when also connected to other third party devices as this unit has been firstly developed for HDR10 usage."
I never saw this before, but I agree, sounds like they have no intention or ability to fix the issue. @Robert Zohn are you able to give us an update on your discussions with them? Even a "still discussing with them, can't say more yet" would be good.

In my case their explanation doesn't hold water in any case. UB820 connected directly to my TV. Which is a Panasonic GZ OLED...
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Old 03-21-2021, 10:56 PM   #7579
chip75 chip75 is online now
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Quote:
Originally Posted by kevers7290 View Post
^Did someone finally ban that guy? Lol, it's about time.
I think they delete their posts. If a mod deleted them the quoted posts would be deleted too if I remember.
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Old 03-22-2021, 12:30 AM   #7580
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So... an update on this weird phenomena...

I got a few German Reg 2 blurays... one is the Kevin Bacon revenge flick 'Death Sentence' and the other was the 2003 Denzel Washington thriller 'Out Of Time'.
Both films looked spectacular - even at 1080p!
ALL of the extra supplements on 'Death Sentence' played without a hitch, but NONE of the extra supplements played with the video on 'Out Of Time' (audio only).
Weird.
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