The Criterion Collection

[jcs913]

Originally Posted by BohemianGraham

I have no problem with people disliking the films, but to say they don't belong in the collection because you don't like it is stupid. You don't run Criterion, they can add what they want. Don't like it, don't buy it, but don't try to say Criterion shouldn't be releasing these films because of your dislike for them, when others may want them. Criterion is not the be all and end all of home media release, you're not going to die if you have to go buy a release of Picnic at Hanging rock from another company, because Criterion chose to release The Hottie and the Nottie, or some other film. Too many people seem to think Criterion is here to cater to their every whim, and pander to them, and them alone. Gimme this release, gimme that release, your website sucks because it crashed when I wanted to buy stuff cheap, gimme, gimme, gimmme Criterion! You're not giving me what I want, so you suck! Wah wah wah!

I though Lionsgate was releasing that one...

[BohemianGraham]

Originally Posted by jcs913

I though Lionsgate was releasing that one...

I just picked a random film that people would most likely chuck a spaz over.

[jcs913]

Originally Posted by BohemianGraham

Why not? I probably wouldn't buy it, but there are some people who will, because it has a wacky C on it. It'd probably be an Eclipse set. The Ernest films are somewhat popular, and defined a cultural era of sorts. You can make up several reasons as to why Criterion would add it. It's their choice. Complaining about it doesn't do any good, you won't get the films you want any faster, nor will Criterion recall the release and give you what you want.

BG, my question is simple on the bold and I think it fuels the discussion correctly:

Why does Criterion ask people for their wants and advertise it on their website and their social media pages?

Seems like they want the input and discussion?? Fuels the brand interest through discussion, no?? Isn't it sort of the point on discussion boards, including this one.

[DetroitSquirreL]

Originally Posted by BohemianGraham

Why not? I probably wouldn't buy it, but there are some people who will, because it has a wacky C on it. It'd probably be an Eclipse set. The Ernest films are somewhat popular, and defined a cultural era of sorts. You can make up several reasons as to why Criterion would add it. It's their choice. Complaining about it doesn't do any good, you won't get the films you want any faster, nor will Criterion recall the release and give you what you want.

(BTW, that was just 'tounge-in-cheek' to liven things up)

[DetroitSquirreL]

Originally Posted by jcs913

BG, my question is simple on the bold and I think it fuels the discussion correctly:

Why does Criterion ask people for their wants and advertise it on their website and their social media pages?

Seems like they want the input and discussion?? Fuels the brand interest through discussion, no?? Isn't it sort of the point on discussion boards, including this one.

OF COURSE they wanna know what we want. Who in tier right mind would put out a product that they weren't sure would sell? Criterion has to pay lots of up front bills to get these films out to us!

[jcs913]

Originally Posted by DetroitSquirreL

OF COURSE they wanna know what we want. Who in tier right mind would put out a product that they weren't sure would sell? Criterion has to pay lots of up front bills to get these films out to us!

So consequently, there is going to be some love and hate and frankly, lots of stupidity. But it's all just discussion and that is what they want. As for their bills, seems like if they don't upgrade their server, people are going to burn their office down....

[BohemianGraham]

Originally Posted by jcs913

BG, my question is simple on the bold and I think it fuels the discussion correctly:

Why does Criterion ask people for their wants and advertise it on their website and their social media pages?

Seems like they want the input and discussion?? Fuels the brand interest through discussion, no?? Isn't it sort of the point on discussion boards, including this one.

I do not disagree with discussion, or if people are going to dislike a release, but the way people are going on about films being added that they don't like, it's like they expect Criterion to cancel the release and replace it with something they deem better. It's the whole sense of entitlement people seem to hold about the collection.

Some of the stuff people want might not be possible for Criterion to get the rights to it, and thus people are getting upset over stuff that's beyond Criterion's control when they don't release something, and offer a title they don't like. There's also the possibility that something has happened to delay a release. When Criterion does release something people want, they still ***** about it because of some flaw on the disc, or it's just not good enough. I just think people are expecting too much from Criterion.

Look at this recent sale, and the fact that their website essentially crashed. How many people are actually buying the films because they enjoy them, or have an interest in them, or are only buying them because someone else dictates that having Criterion makes you speshal and a huge film expert?

[BohemianGraham]

Originally Posted by DetroitSquirreL

(BTW, that was just 'tounge-in-cheek' to liven things up)

I know, I said it'd make a decent Eclipse set , which will put quite a few people into a tizzy over its worthiness.

Originally Posted by jcs913

So consequently, there is going to be some love and hate and frankly, lots of stupidity. But it's all just discussion and that is what they want. As for their bills, seems like if they don't upgrade their server, people are going to burn their office down....

Exactly, I can understand people not liking a film, because there is a lot in the collection I don't like, but I still think Criterion should release them. There's no point in saying Criterion is screwing you out of a movie because they choose to release title A, a title you hate and feel is unworthy, over title B, which just so happens to be your title you really want. As I said, complaining about it isn't going to make the bad title go away, and your preferred title to miracuously appear in its place.

[italy12]

Originally Posted by Joe Dalek

Typically you offer at least one cheesy title to go with the whine. Have to admit I'm disappointed. Of course.

I am so, so sorry. I now actually feel like the Criterion Collection...not being able to please everyone all the time!

[BohemianGraham]

Originally Posted by italy12

I am so, so sorry. I now actually feel like the Criterion Collection...not being able to please everyone all the time!

You mean Criterion is going to add the Doctor Who film!?

[jcs913]

Originally Posted by BohemianGraham

I do not disagree with discussion, or if people are going to dislike a release, but the way people are going on about films being added that they don't like, it's like they expect Criterion to cancel the release and replace it with something they deem better. It's the whole sense of entitlement people seem to hold about the collection.

Some of the stuff people want might not be possible for Criterion to get the rights to it, and thus people are getting upset over stuff that's beyond Criterion's control when they don't release something, and offer a title they don't like. There's also the possibility that something has happened to delay a release. When Criterion does release something people want, they still ***** about it because of some flaw on the disc, or it's just not good enough. I just think people are expecting too much from Criterion.

Look at this recent sale, and the fact that their website essentially crashed. How many people are actually buying the films because they enjoy them, or have an interest in them, or are only buying them because someone else dictates that having Criterion makes you speshal and a huge film expert?

None of us have any knowledge to their dealings and acquisitions. My point is that Criterion is to blame for their criticism. They encourage it on the various outlets and that entitles people to have expectations. They make it seem like they are 'listening', when in fact, the are going to do what the want and license what they can. I don't blame people for complaining about titles they want, or complaining about releases, it is their prerogative fueled by Criterions almost 'need' for it. Criterion has always been very good at giving the appearance that they are 'the end all and say all' of films. I think they are brilliant in giving people the impression that if they own one of their releases, that it is speshal. It's evident by what happened on their website yesterday...

[italy12]

Originally Posted by Joe Dalek

I'm not sure why Criterion is bowing to that. Godzilla, Three Outlaw Samurai and other recent titles were bound to sell out anyway. They are always the first to go when there is a sale like this, same with the B&N sales.

It's cool Criterion is acknowleding the website problems by offering an additional code, but in reality most of those people probably would have missed out anyway. The stuff just would have sold out even faster. The real issue is why Criterion thinks they are prepared to handle these high-volume sales. A few days from now people will be whining that their orders haven't shipped yet...

Criterion is bowing to that for a couple of reasons that I feel comfortable assuming:

1. The usual first come first serve method of selling items was terrible skewed towards the people who were lucky enough to refresh their browser enough times to actually get the site work. Many of these people who were blocked would have been in line to get orders in had there been zero issues. So, Criterion is being fair to them.

2. Criterion realizes that their customers drive their business and that their money will help ensure future quality releases, for which we can all be thankful.

3. Customer service is a thing of the past...except for Criterion. Kudos to them for remembering what it is like to actually treat customers with respect, regardless how the customer treats them.

4. Despite its size and financial backing, Criterion is a true class act, and for that reason, will always have my continued support.

[BohemianGraham]

Originally Posted by jcs913

None of us have any knowledge to their dealings and acquisitions. My point is that Criterion is to blame for their criticism. They encourage it on the various outlets and that entitles people to have expectations. They make it seem like they are 'listening', when in fact, the are going to do what the want and license what they can. I don't blame people for complaining about titles they want, or complaining about releases, it is their prerogative fueled by Criterions almost 'need' for it. Criterion has always been very good at giving the appearance that they are 'the end all and say all' of films. I think they are brilliant in giving people the impression that if they own one of their releases, that it is speshal. It's evident by what happened on their website yesterday...

See, I disagree. Maybe they are listening, but again, other factors may be preventing them from getting the stuff right when people want it. If people are true cinema fans, they would look at getting the non-Criterion release of the film they really, really, love, instead of holding out for the one with the C slapped on it. You can always sell off your non-CC edition when the CC title does come out.

It's as if having Criterion slapped on it, and getting it for a cheap price is more important than the film itself.

Also, perhaps those films that people don't like, were requested by some people who thought Criterion might be interested in releasing them.

[Fallglimmer]

I'm sure I'm alone, but I'd really like to see The Last Days of Disco on blu...but that is probably way down on the priority list.

[ShellOilJunior]

Looks like a Chaplin is very likely.

[BohemianGraham]

Originally Posted by italy12

Criterion is bowing to that for a couple of reasons that I feel comfortable assuming:

1. The usual first come first serve method of selling items was terrible skewed towards the people who were lucky enough to refresh their browser enough times to actually get the site work. Many of these people who were blocked would have been in line to get orders in had there been zero issues. So, Criterion is being fair to them.

2. Criterion realizes that their customers drive their business and that their money will help ensure future quality releases, for which we can all be thankful.

3. Customer service is a thing of the past...except for Criterion. Kudos to them for remembering what it is like to actually treat customers with respect, regardless how the customer treats them.

4. Despite its size and financial backing, Criterion is a true class act, and for that reason, will always have my continued support.

Criterion customers are a pretty nasty lot as of late, aren't they? Quite a few people on this board disagree with you, because they aren't pandering to all their wants immediately.

[italy12]

Originally Posted by BohemianGraham

Criterion customers are a pretty nasty lot as of late, aren't they? Quite a few people on this board disagree with you, because they aren't pandering to all their wants immediately.

Yes, they are!! I can understand some grumpy customers for this or that reason, but this is getting a bit ridiculous with all the whining over issues that are certainly not intentional. That, and Criterion has ALWAYS tried to rectify any issue that has come up.

Let's see:

1. White disc replacement WITH A FREE $10 GC!!!

2. Upcoming Carlos replacement.

3. Extended sale for the Valentine's Day 50% off sale on OOS items.

4. Free replacement cases for damaged cases. (UI've utilized this service many times and always offer to pay. They will not accept...but I wish they would!!

5. Replaced one of my BDs that would not play all the way through. I was able to send it with my White disc, and they returned a new copy with the 2nd pressing of White.

Am I missing some??

[DetroitSquirreL]

Originally Posted by BohemianGraham

You mean Criterion is going to add the Doctor Who film!?

[DetroitSquirreL]

Originally Posted by italy12

Criterion is bowing to that for a couple of reasons that I feel comfortable assuming:

1. The usual first come first serve method of selling items was terrible skewed towards the people who were lucky enough to refresh their browser enough times to actually get the site work. Many of these people who were blocked would have been in line to get orders in had there been zero issues. So, Criterion is being fair to them.

2. Criterion realizes that their customers drive their business and that their money will help ensure future quality releases, for which we can all be thankful.

3. Customer service is a thing of the past...except for Criterion. Kudos to them for remembering what it is like to actually treat customers with respect, regardless how the customer treats them.

4. Despite its size and financial backing, Criterion is a true class act, and for that reason, will always have my continued support.

You obviously haven't ordered from Eureka / Masters of Cinema. They make Criterion look like Exxon

[BohemianGraham]

Originally Posted by italy12

Yes, they are!! I can understand some grumpy customers for this or that reason, but this is getting a bit ridiculous with all the whining over issues that are certainly not intentional. That, and Criterion has ALWAYS tried to rectify any issue that has come up.

Let's see:

1. White disc replacement WITH A FREE $10 GC!!!

2. Upcoming Carlos replacement.

3. Extended sale for the Valentine's Day 50% off sale on OOS items.

4. Free replacement cases for damaged cases. (UI've utilized this service many times and always offer to pay. They will not accept...but I wish they would!!

5. Replaced one of my BDs that would not play all the way through. I was able to send it with my White disc, and they returned a new copy with the 2nd pressing of White.

Am I missing some??

[Show spoiler]THOSE AREN'T GOOD ENOUGH REASONS AS TO WHY CRITERION IS AWESOME, THEY SUCK BECAUSE:

1. 10 BUCKS IS TOO LITTLE COMPENSATION
2. CARLOS HASN;T HAPPENED, IT'S TAKING TOO LONG
3. THEIR WEBSITE SHOULD BE MORE RELIABLE, AND THIS SALE ISN'T EXTENDED LONG ENOUGH. ALSO THEIR SHIPPING IS TOO HIGH, AND THAT 10 DOLLAR CREDIT IS TOO LITTLE, SO THIS SALE IS A WASTE OF TIME FOR EVERYONE!
4. CRITERION CASES ARE TOO SHODDILY MADE IF THEY KEEP CRACKING. CRITERION NEEDS BETTER CASES!
5. CRITERIONS BDS ARE SHODDILY MADE IF THEY HAVE TO ISSUE YOU REPLACEMENTS.
6. ALSO, THEY AREN'T RELEASE EVERYTHING WE WANT RIGHT NOW, AND ARE RELEASING "GARBAGE" THAT NO ONE ELSE WILL BUY

CRITERION HAS CRAP CUSTOMER SERVICE AND ARE A CRAP COMPANY BECAUSE OF THESE REASONS!

Criterion does a lot for their fans, but a lot of people aren't appreciative enough of that, and say it's Criterion's fault and they deserve all criticism they receive.