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#14041 |
Active Member
Feb 2012
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Funny you say that, the third time I called them to check the status of my replacement disc, she told me that wasn't one of the discs they carry and that they're just an outsourced company and that I may need to contact the main Warner branch for LotR. After checking the computer, she changed her mind.
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#14043 |
Active Member
Feb 2012
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Well I talked to their manager and he said one of the girls should've explained to me that they didn't have the disc and that they were just trying to help me out by sending me the DVD. I think that's BS that they would waste nearly two months of my time instead of just being upfront about it.
This was the number I was calling 1(800)553-6937 Maybe someone can shed some light on the situation. Was that even the right place to call, since the manager then gave me a new number (818)954-6000. I'm gonna try this new number but I'm not sure where to go at this point |
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#14045 | |
Blu-ray Baron
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Although not nearly as drastic, Two Towers has a very slightly different color timing between the theatrical and extended. |
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#14046 |
Active Member
Feb 2012
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Well I contacted Amazon and despite being almost 2 months past my return date, they sent me a new set and it has the correct disc. I love Amazon, but Warner Customer service needs some major reworking.
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#14048 |
Banned
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#14049 |
Blu-ray Ninja
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#14052 |
Active Member
Feb 2012
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So the Warner Customer Service people I emailed weeks ago finally got back to me and they refreshingly knew what was going on and were more than willing to help. I told them about everything that happened and it sounds like they'll be taking corrective actions, since they told me the number I was calling should've known exactly what I was talking about and should've referred me to them if they didn't. It was a nice change of pace to hear from someone with professionalism. I'd like to just let it be known that it doesn't seem like all of Warner's customer service is horrendous. The branch they have answering emails seems great.
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#14053 |
Member
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I had the pleasure of meeting Sean Astin (Samwise Gamgee) from Lord of The Rings tonight...very friendly guy, took a couple of photos with and he signed my LOTR trilogy and Goonies blu-rays.
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#14054 |
Blu-ray King
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#14055 |
Power Member
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#14056 |
Blu-ray Champion
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Andrew Lesnie, Cinematographer for 'The Lord of the Rings' and 'Hobbit' Films, Dies at 59.
RIP, sir. http://news.yahoo.com/andrew-lesnie-...kzXzEEc2VjA3Nj Andrew Lesnie, the Oscar-winning cinematographer who spent more than a decade collaborating with director Peter Jackson on the six Lord of the Rings and Hobbit films, has died. He was 59. The Sydney native, who also worked with New Zealander Jackson on the remake of King Kong (2005) and The Lovely Bones (2009), was believed to have suffered a heart attack on Monday. Said a spokesman from the Australian Cinematographers Society: “We have been advised of the sudden death of Andrew,” adding that his family would provide an official statement later. Known for balancing technology with artistic considerations, Lesnie also shot Rise of the Planet of the Apes (2011), directed by Rupert Wyatt. The cinematographer recently polished off The Water Diviner, the directorial debut of Russell Crowe, another New Zealand native. That movie opened Friday in U.S. theaters. Said Crowe on Twitter: “Devastating news from home. The master of the light, genius Andrew Lesnie has passed on.” Read MoreHollywood's Notable Deaths of 2015 Lesnie won his Oscar for his work on the first of the fabled Lord of the Rings trilogy, The Fellowship of the Ring (2001). His knack for getting the right feel of author J.R.R. Tolkien’s most foreboding locales was remarkable. For the inaugural Lord of the Rings film, Jackson reached out to Lesnie after seeing his work on Babe (1995) and its 1998 sequel. Those Australian films, revolving around a pig and other animals, featured impressive visual effects and proved to be big hits at the worldwide box office. “I’d never worked with him or even met him before, but he’d shot the Babe films and I thought they looked amazing, the way he’d used backlight and the sun and natural light to create a very magical effect,” Jackson said in a 2004 interview. “And Babe had that larger-than-life feel about it that I wanted. “So when we began looking for DPs in early 1999, I first decided to get either an Australian or New Zealand DP, as they’d be used to the way we make films," Jackson continued. "Every country is slightly different in that way, and I immediately thought of Andrew. “ Lesnie’s impressive body of work also includes the post-apocalyptic science fiction film I Am Legend (2007), directed by Francis Lawrence and starring Will Smith; The Last Airbender (2010), from M. Night Shyamalan; and Healing (2014), helmed by Craig Monahan. He was inducted into the Australian Cinematographers Society Hall of Fame in 2002. Lesnie studied film and television at TAFE (a provider of vocational education) and at the Australian Film, Television and Radio School before joining the Australian Broadcasting Corp. as a camera assistant. He honed his craft on low-budget short films and music videos and assisted on documentaries, features and commercials. He then spent several months on Wonder World, a children’s afternoon magazine-style show. |
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