LG's new OLED TVs - Page 71 - Blu-ray Forum

RockyIII · 08-27-2016, 11:40 AM

This is ridiculous...My panel is defective for 3D and LG refused to do anything about it under the 1-year warranty

CHASLS2 · 08-27-2016, 12:10 PM

Quote:

Originally Posted by RockyIII

This is ridiculous...My panel is defective for 3D and LG refused to do anything about it under the 1-year warranty

Should have stuck with plasma buck and a better brand man.

RockyIII · 08-27-2016, 12:12 PM

Quote:

Originally Posted by CHASLS2

Should have stuck with plasma buck and a better brand man.

The Oled is fine except for 3D. Probably a faulty filter. But 3D is my favorite feature

Sent from my SAMSUNG-SM-J320A using Tapatalk

RockyIII · 08-27-2016, 12:14 PM

The excuse the tech gave me for not being able to issue a replacement was that 3D must be viewed at 12 feet of distance! So apparently the panel is fine, I am just sitting too close... Are you kidding me??

Sent from my SAMSUNG-SM-J320A using Tapatalk

punisher · 08-27-2016, 12:58 PM

seems too many panels being replaced and returned so it has to stop sometime. Remember the "greatest tv in the world" the Sharp Elite. Same thing there until not only could they not afford to replace them any more, they never made the promised and improved second generation. At first they just replaced panels no questions asked and for trivial issues.Now LG finds themselves in the same boat. You get what you pay for from poor tv manufacturer's like LG.The bottom dwellers every year at the VE shootouts. They are good for cell phones and refrigerators. Nothing more.....

RockyIII · 08-27-2016, 01:19 PM

Quote:

Originally Posted by punisher

seems too many panels being replaced and returned so it has to stop sometime. Remember the "greatest tv in the world" the Sharp Elite. Same thing there until not only could they not afford to replace them any more, they never made the promised and improved second generation. At first they just replaced panels no questions asked and for trivial issues.Now LG finds themselves in the same boat. You get what you pay for from poor tv manufacturer's like LG.The bottom dwellers every year at the VE shootouts. They are good for cell phones and refrigerators. Nothing more.....

My wife has an LG phone...She loves it

RockyIII · 08-27-2016, 01:21 PM

What I did find ridiculous is the lack or respect and the attempt to simply say that "LG 3D must be viewed at 12 feet away"...and I only have a 55-inch!
The guy literally took a look at it for 30 seconds before coming to his conclusion.

punisher · 08-27-2016, 01:41 PM

Quote:

Originally Posted by RockyIII

My wife has an LG phone...She loves it

there ya go....maybe you can exchange your OLED for some phones and sell them e-bay....

RockyIII · 08-27-2016, 01:46 PM

Quote:

Originally Posted by punisher

their ya go....maybe you can exchange your OLED for some phones and sell them e-bay....

All jokes aside, I asked LG rep to point me to the source staing that "3D on a 55-inch Oled must be viewed from 12 feet of distance" and he kept beating around the bush, no straight answers.
The last thing he said was that they could send another tech out but if the diagnostic was to be the same, this time I wolud get charged for the service call. Unbelieavable!

Ant1010 · 08-27-2016, 01:54 PM

Quote:

Originally Posted by punisher

seems too many panels being replaced and returned so it has to stop sometime. Remember the "greatest tv in the world" the Sharp Elite. Same thing there until not only could they not afford to replace them any more, they never made the promised and improved second generation. At first they just replaced panels no questions asked and for trivial issues.Now LG finds themselves in the same boat. You get what you pay for from poor tv manufacturer's like LG.The bottom dwellers every year at the VE shootouts. They are good for cell phones and refrigerators. Nothing more.....

They seem to get raving reviews from a lot of people, Kind of weird for a poor tv bottom dweller company. You can hate the TV all you want its your opinion, But its currently the best TV available on the market for purchase.

quirkmanly · 08-27-2016, 03:01 PM

Quote:

Originally Posted by RockyIII

All jokes aside, I asked LG rep to point me to the source staing that "3D on a 55-inch Oled must be viewed from 12 feet of distance" and he kept beating around the bush, no straight answers.
The last thing he said was that they could send another tech out but if the diagnostic was to be the same, this time I wolud get charged for the service call. Unbelieavable!

Their website (and this video) says 9ft - how close are you sitting?

JimShaw · 08-27-2016, 03:03 PM

Quote:

Originally Posted by JustThatPenguin

Just a quick update for everyone.

Thank you all for all your help. This was a tough decision and I wanted to be extra sure before I spent this much money. You guys here on blu ray forums are all amazing. Especially Robert. Anyone who needs a TV should definitely deal with him. He has been nothing but helpful.

I ended up buying a 65" E6. Amazon offered me a deal I could not refuse. Which also allowed me to spend more than I originally wanted to. Thus letting me get the 65" E6. Words cannot express how happy I am about this purchase.

. It will be arriving Tuesday!!

You praised Robert for all of his help and mentioned that when someone needs a new TV, they should deal with Robert yet you purchased from Amazon. Strange???

.

RockyIII · 08-27-2016, 03:05 PM

Quote:

Originally Posted by quirkmanly

Their website (and this video) says 9ft - how close are you sitting?

LG Smart TV - Optimum Viewing Angle - YouTube

About 5.5 to 6 feet, and I have a 55".
Can you post the link for their website? I cant open youtube on this computer

RockyIII · 08-27-2016, 03:07 PM

Quote:

Originally Posted by JimShaw

You praised Robert for all of his help yet you purchased from Amazon?????

.

He said that "Amazon offered me a deal I could not refuse"

quirkmanly · 08-27-2016, 03:07 PM

Quote:

Originally Posted by RockyIII

About 5.5 to 6 feet, and I have a 55".
Can you post the link for their website? I cant open youtube on this computer

http://www.lg.com/us/support/answers.../oled/3dbasics

RockyIII · 08-27-2016, 03:12 PM

I guess they used this chart to decline my request for a replacement panel

http://www.lg.com/us/support/answers...2014/best-spot

JimShaw · 08-27-2016, 03:14 PM

Quote:

Originally Posted by RockyIII

About 5.5 to 6 feet, and I have a 55".
Can you post the link for their website? I cant open youtube on this computer

Did he ask Robert? I have received three great deals from Robert.

CHASLS2 · 08-27-2016, 03:16 PM

Quote:

Originally Posted by RockyIII

The Oled is fine except for 3D. Probably a faulty filter. But 3D is my favorite feature

Sent from my SAMSUNG-SM-J320A using Tapatalk

It is not fine when it comes to price and all the probs. I waited out plasma for 10 years before i bought a G9 Kuro.

CHASLS2 · 08-27-2016, 03:18 PM

Quote:

Originally Posted by punisher

seems too many panels being replaced and returned so it has to stop sometime. Remember the "greatest tv in the world" the Sharp Elite. Same thing there until not only could they not afford to replace them any more, they never made the promised and improved second generation. At first they just replaced panels no questions asked and for trivial issues.Now LG finds themselves in the same boat. You get what you pay for from poor tv manufacturer's like LG.The bottom dwellers every year at the VE shootouts. They are good for cell phones and refrigerators. Nothing more.....

We need some real TV makers in on the game james.

RockyIII · 08-27-2016, 03:27 PM

Quote:

Originally Posted by JimShaw

Did he ask Robert? I have received three great deals from Robert.

I think the Amazon deal he was talking about is that bundle deal with the Samsung UHD player included

08-27-2016, 12:14 PM	#1404
RockyIII Blu-ray Baron Member since:Feb 2016 Location:Miami, Fl Trading Score:25	The excuse the tech gave me for not being able to issue a replacement was that 3D must be viewed at 12 feet of distance! So apparently the panel is fine, I am just sitting too close... Are you kidding me?? Sent from my SAMSUNG-SM-J320A using Tapatalk Last edited by RockyIII; 08-27-2016 at 12:21 PM.

08-27-2016, 11:40 AM	#1401
RockyIII Blu-ray Baron Member since:Feb 2016 Location:Miami, Fl Trading Score:25	This is ridiculous...My panel is defective for 3D and LG refused to do anything about it under the 1-year warranty

08-27-2016, 12:58 PM	#1405
punisher Blu-ray Knight Member since:May 2010 Location:MSG CHASE BRIDGE Blu-ray reviews:2 Trading Score:222	seems too many panels being replaced and returned so it has to stop sometime. Remember the "greatest tv in the world" the Sharp Elite. Same thing there until not only could they not afford to replace them any more, they never made the promised and improved second generation. At first they just replaced panels no questions asked and for trivial issues.Now LG finds themselves in the same boat. You get what you pay for from poor tv manufacturer's like LG.The bottom dwellers every year at the VE shootouts. They are good for cell phones and refrigerators. Nothing more.....

08-27-2016, 01:21 PM	#1407
RockyIII Blu-ray Baron Member since:Feb 2016 Location:Miami, Fl Trading Score:25	What I did find ridiculous is the lack or respect and the attempt to simply say that "LG 3D must be viewed at 12 feet away"...and I only have a 55-inch! The guy literally took a look at it for 30 seconds before coming to his conclusion.

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