Twilight Time Discussion Thread

[dorothyv]

Originally Posted by belcherman

My order from SAE came today. I don't usually post my hauls, but I'm impressed with the order getting to me in three days. I'm also looking forward to watching these films. First up, Leave Her to Heaven.

Nice haul! (Mine came today as well with three of the same titles - The Blob, Breaking Away, and Leave Her to Heaven. A fourth - Inherit the Wind - is with another order that hasn't shipped yet.)

[cakefactory]

Originally Posted by StLouisRibs

Hm. Was dismayed to learn that both of my current BD players are beset with the problem that they don't play TT discs due to being stuck on the menu.

I was hoping to listen to Nicholas and Alexandra's score, but it's not worth setting up an old player for! How unfortunate. I do hope they figure it out.

What are your two players?

[Brad1963]

DSC00587b.jpg

[Keyser Soze.]

Open up Blob and show us that coveted sig belcherman.

[rdodolak]

Originally Posted by Keyser Soze.

Open up Blob and show us that coveted sig belcherman.

Signature can be found in this post.

Originally Posted by stephenwilson04

Just before Christmas, I had a package arrive from TT, when I opened it, it was a copy of The Blob, which confused the hell out of me, since I already had mine. Took me a while of some head scratching before I decided to take the booklet out and saw it was signed by Chuck Russell. I was well chuffed!

[belcherman]

Originally Posted by rdodolak

Signature can be found in this post.

Mine isn't personalized.



I don't collect autographs, but I'll take a free blu ray.

[dorothyv]

Non-personalized, signed copy of The Blob:

[ArnieCunningham]

Originally Posted by belcherman

My order from SAE came today. I don't usually post my hauls, but I'm impressed with the order getting to me in three days. I'm also looking forward to watching these films. First up, Leave Her to Heaven.

Nothing on the side then?

[jayembee]

Originally Posted by #Darren

he he if only "slow" was the issue. I don't mind slow. They are incompetent, unethical and seem to have some "special talent" for messing up orders.

Originally Posted by Movie Nut

Wow...strong words. I get how one could perceive some recent issues as incompetence, but can you explain how in your view they are unethical?

Well, to add to the previous crap I mentioned with regard to them apparently changing the rules midstream...as I said earlier, I told them I wanted to cancel my order. The reply I got to that request is that they are unable to cancel orders. What I will end up having to do is wait for the shipment to arrive, and then take the package down to the USPS (or local UPS depot), and have them return to sender. When they get the package back, they'll refund the charge. Which means I'll have to get some sort of confirmation from the carrier that I sent it back, in case it gets lost on the way to them. And I'll have to do this twice, since one of the discs I ordered is on back-order.

This makes their business practice (in this regard) even more nonsensical. They don't lose money cancelling an order, beyond not making the sale. Requiring the customer to return to sender means that they have to pay the shipping costs in addition to ultimately not making the sale. The cynical part of me suspects that they're hoping the customer will relent and decide to keep the merchandise once it's in hand. Well, screw them.

Whether any of this is unethical...well, I'd say that changing the rules midstream is at the very least borderline unethical.

[AKORIS]

Originally Posted by belcherman

Not lunatic. The sale was basically a sham. That 25% was off the inflated MSRP of most titles, so even after the discount, you were getting the regular street price. The exception was with the TT titles, where the MSRP is the street price + their $5 markup compared to SAE. TCM realized their "sale" would be costing them money on TT titles, so they fixed it. Sleazy, yes. Lunatic, no.

well I just got a shipping confirmation e-mail with a tracking code.... maybe I'll get them after all.....

[belcherman]

Originally Posted by jayembee

Well, to add to the previous crap I mentioned with regard to them apparently changing the rules midstream...as I said earlier, I told them I wanted to cancel my order. The reply I got to that request is that they are unable to cancel orders. What I will end up having to do is wait for the shipment to arrive, and then take the package down to the USPS (or local UPS depot), and have them return to sender. When they get the package back, they'll refund the charge. Which means I'll have to get some sort of confirmation from the carrier that I sent it back, in case it gets lost on the way to them. And I'll have to do this twice, since one of the discs I ordered is on back-order.

This makes their business practice (in this regard) even more nonsensical. They don't lose money cancelling an order, beyond not making the sale. Requiring the customer to return to sender means that they have to pay the shipping costs in addition to ultimately not making the sale. The cynical part of me suspects that they're hoping the customer will relent and decide to keep the merchandise once it's in hand. Well, screw them.

Whether any of this is unethical...well, I'd say that changing the rules midstream is at the very least borderline unethical.

This reminds me of something a friend told me about. It seems a local men's clothing store was having a promotion -- buy a pair of pants, get a free shirt. He purchased the pants, got the free shirt, then promptly turned around and went to return the pants, but not the shirt, for a refund. When the store clerk objected, the friend said "it's not my fault if your sale is broken."

My point is, TCM should have handled it differently, perhaps giving you the credit up front and not put the onus on you, the customer, to fix their mistake. I've done business with them in the past and had no problems, but these kinds of stories make me leery of doing business with them in the future.

[jayembee]

Originally Posted by belcherman

My point is, TCM should have handled it differently, perhaps giving you the credit up front and not put the onus on you, the customer, to fix their mistake. I've done business with them in the past and had no problems, but these kinds of stories make me leery of doing business with them in the future.

I've done business with them before, as well, with no problems. Even (twice) gotten TT titles at 30% off. That's what makes this particular experience so frustrating.

I figure that I'm done ordering from them, except possibly when (if) they release more exclusive BDs. As you've pointed out earlier, their "deals" aren't really even that special.

[RalphoR]

Got my "your order has shipped" message from SAE today which contains Fright Night and Equus. Fyi

[duggie walker]

Originally Posted by jayembee

I've done business with them before, as well, with no problems. Even (twice) gotten TT titles at 30% off. That's what makes this particular experience so frustrating.

I figure that I'm done ordering from them, except possibly when (if) they release more exclusive BDs. As you've pointed out earlier, their "deals" aren't really even that special.

Well I ordered ONLY ANGELS HAVE WINGS from TCM in December last year and though the disc was $29.99 (which would incur customs fees) I used one of their codes which reduced shipping to $4.99 to the UK. Even with the inevitable customs fee, this was a price I would pay, as opposed to the usual postage which is about the same cost as the disc, meaning that it would normally cost me about $70 delivered.

Mid-January it still hadn't shipped so I sent them an e-mail. Couple of days later I got an e-mail saying they'd pass it along to someone who'd look into it. Couple of days later I get a cancellation notice. Couple of days later I get an APOLOGY for the cancellation, telling me that they can't now reinstate the order but I'm welcome to order it again; without, of course, the discount.

Obviously they just didn't want to give me the disc at that price. I'd rather they'd just said it was a misprice than give me the whole runaround. They're a crappy company and I can only hope they don't get any more exclusives. Hopefully, Mill Creek will also get ANGELS.

But TCM? W***ers.

[rdodolak]

Booklet covers for the upcoming releases.

Lenny


Love and Death


The St. Valentine's Day Massacre


To Sir, With Love

[rkolinski]

The shipping label was made on the 17th but it was only sent today which means I should have Fright Night and the other 3 new releases on Thursday (I hope)!

[Widescreenfilmguy]

I'm so glad I have tomorrow off

[malcy30]

Are others still waiting for Fright Night to ship ? Mine was ordered along with some other TT films to be send to UK, which usually means I am bottom of the pile for shipment.

Last time I chased on an order got an extremely rude email back saying we will ship your order when we feel like it, but in more colourful language. That one did finally ship but it seemed a few weeks after everyone who posted here.

[PuppetMasterBlu]

Originally Posted by malcy30

Last time I chased on an order got an extremely rude email back saying we will ship your order when we feel like it, but in more colourful language. That one did finally ship but it seemed a few weeks after everyone who posted here.

Awww I miss Ed, how is he?

[CrazyHorse42]

Originally Posted by malcy30

Are others still waiting for Fright Night to ship ? Mine was ordered along with some other TT films to be send to UK, which usually means I am bottom of the pile for shipment.

I'm still waiting and I ordered within 15 mins of it going 'live' on their site. Ordered 'FN' along with 'The Bride Wore Black' & 'The Purple Rose of Cairo'. My order shows as 'pending'. I think they'll ship by the weekend, but then there's the on-average 10 days to arrive here in the UK.

A little patience is required when ordering from SAE!