BOONDOCK SAINTS truth and justice- fox issued the first print disc in new packaging - Blu-ray Forum

Vinnie the Wop · 05-05-2013, 07:45 PM

i knew something was up when i opened the case and disc was exactly the same is the first version fox put out, the correct disc has guns and the artwork from the cover of "truth and justice" (2011 release) there is a digital copy and special feature that is not on the original release only reason i picked up is because i brought 5 dvds to trade upgrade and they didnt have many of the titles i was looking to pay the right price for.. and yeah the avatar over there<< is about what i looked like soon as inserted the disc hoping it wasnt the same ha haha ha any idea how i contact fox about this or should i just try take back to best buy?

neoz · 05-05-2013, 07:49 PM

Quote:

Originally Posted by Vinnie the Wop

i knew something was up when i opened the case and disc was exactly the same is the first version fox put out, the correct disc has guns and the artwork from the cover of "truth and justice" (2011 release) any idea how i contact fox about this or should i just try take back to best buy?

I'd take it back. If not then try the Fox home media page.

slimdude · 05-05-2013, 08:45 PM

When I've read, Boondock Saints: Truth and Justice, I thought it was another DTV sequel.

Nice Guy Eddie · 05-06-2013, 08:41 AM

After seeing this thread I opened my new copy that I picked up at Best Buy's U&S last week and it looks like I have the same problem. I'll call the Customer Service number on the package and report back tomorrow.

JackKnightStarman · 05-06-2013, 01:43 PM

I missed something. What is wrong with the original release? What was corrected on the 2011 release?

willo007 · 05-06-2013, 04:51 PM

Quote:

Originally Posted by slimdude

When I've read, Boondock Saints: Truth and Justice, I thought it was another DTV sequel.

The 2nd film went to theatres.

PuppetMasterBlu · 05-07-2013, 12:53 AM

Quote:

Originally Posted by JackKnightStarman

I missed something. What is wrong with the original release? What was corrected on the 2011 release?

Im betting it's the same transfer.

Nice Guy Eddie · 05-07-2013, 07:20 AM

I called the Customer Service line, explained what happened and they offered to replace my copy with the correct one. They sent me a return authorization but I'm still debating weather to ship it off or return it to Best Buy. I appreciate that they are willing to replace the disc but I also find it a bit unfair that I have to pay shipping to send it to them.

bigdaddyhorse · 05-07-2013, 02:08 PM

Quote:

Originally Posted by JackKnightStarman

I missed something. What is wrong with the original release? What was corrected on the 2011 release?

Nothing, reviews say they looks exactly the same. The new one has one extra featurette/mini documentary on it is all that's different. Still, I'd want all my docs if I didn't have the first version. As is, I'm so done buying this movie. It still holds up, but I had first got VHS, then the Canadian dvd. Then the first Fox dvd, then Japan, then Germany and finally BD. I love it, but enough is enough!

Nice Guy Eddie · 05-23-2013, 09:50 PM

I decided to try and exchange it at Best Buy the other day. I explained the situation to the person at the customer service counter and they sent me to get another one. I grabbed all four that were on the shelf..........the customer service rep opened them one by one and all four were wrong. I went home with the same set I came in with. Looks like I'll be sending it in for replacement after all.

Clark Kent · 05-23-2013, 09:53 PM

Someone at the pressing plant screwed up, it's that simple. My guess is that there is a whole batch of incorrectly pressed versions of this new edition.

kallima · 05-23-2013, 10:12 PM

Just opened my copy and same issue w/the disc. Contacted Fox and they emailed me a return shipping label and once they receive it, they will send me the correct disc. I would normally worry about it turning into a "lost package" but the shipping label has a UPS tracking number, hope that doesn't lull me into a false sense of security.

Nice Guy Eddie · 06-25-2013, 08:21 AM

Got my replacement in the mail on Monday.............complete with cracked case and destroyed slip cover.

legendAA93 · 06-25-2013, 09:45 AM

Quote:

Originally Posted by Nice Guy Eddie

Got my replacement in the mail on Monday.............complete with cracked case and destroyed slip cover.

I have the same issue I bought this a month ago at best buy and got the wrong disc. What all did you have to do toThe get a replacement? How much did it cost to replace it?

kallima · 06-25-2013, 09:47 AM

Quote:

Originally Posted by legendAA93

I have the same issue I bought this a month ago at best buy and got the wrong disc. What all did you have to do toThe get a replacement? How much did it cost to replace it?

No cost, they email you a shipping label. I keep on forgetting to send mine off so can't tell you how long receiving it takes.

legendAA93 · 06-25-2013, 06:43 PM

Quote:

Originally Posted by kallima

No cost, they email you a shipping label. I keep on forgetting to send mine off so can't tell you how long receiving it takes.

Ok thanks. Do you just contact them on Foxconnect or what?

ChoppedUp · 06-25-2013, 08:17 PM

Guess I need to check my copy as well.

Socko · 06-25-2013, 08:26 PM

I had the same problem and ordered it again.
I am swimming in Boondock Saints versions

blu-ray_girl_fan · 06-25-2013, 08:27 PM

This thread is another excellent example of why we need a separate section dedicated to defective/incorrect discs. It'd be easy for everyone to notice problems this way and get things fixed/corrected.

Nice Guy Eddie · 06-25-2013, 09:14 PM

Quote:

Originally Posted by legendAA93

Do you just contact them on Foxconnect or what?

I just called the number on the back of the case.

05-05-2013, 07:45 PM	#1
Vinnie the Wop Active Member Member since:Aug 2009 Location:Boondocks, WA Blu-ray collection:488 Blu-ray reviews:1 Trading Score:92	BOONDOCK SAINTS truth and justice- fox issued the first print disc in new packaging i knew something was up when i opened the case and disc was exactly the same is the first version fox put out, the correct disc has guns and the artwork from the cover of "truth and justice" (2011 release) there is a digital copy and special feature that is not on the original release only reason i picked up is because i brought 5 dvds to trade upgrade and they didnt have many of the titles i was looking to pay the right price for.. and yeah the avatar over there<< is about what i looked like soon as inserted the disc hoping it wasnt the same ha haha ha any idea how i contact fox about this or should i just try take back to best buy? Last edited by Vinnie the Wop; 05-05-2013 at 07:48 PM.

05-05-2013, 08:45 PM	#3
slimdude Banned Member since:Apr 2009 4K collection:- Blu-ray collection:- DVD collection:- Blu-ray reviews:8	When I've read, Boondock Saints: Truth and Justice, I thought it was another DTV sequel.

05-06-2013, 08:41 AM	#4
Nice Guy Eddie Special Member Member since:Mar 2013 Location:Fresno, Ca. 4K collection:30 Blu-ray collection:574 Trading Score:37	After seeing this thread I opened my new copy that I picked up at Best Buy's U&S last week and it looks like I have the same problem. I'll call the Customer Service number on the package and report back tomorrow.

05-06-2013, 01:43 PM	#5
JackKnightStarman Power Member Top contributor Member since:Aug 2008 Location:San Fransokyo 4K collection:41 Blu-ray collection:1781 DVD collection:39 Trading Score:14	I missed something. What is wrong with the original release? What was corrected on the 2011 release?

05-07-2013, 07:20 AM	#8
Nice Guy Eddie Special Member Member since:Mar 2013 Location:Fresno, Ca. 4K collection:30 Blu-ray collection:574 Trading Score:37	I called the Customer Service line, explained what happened and they offered to replace my copy with the correct one. They sent me a return authorization but I'm still debating weather to ship it off or return it to Best Buy. I appreciate that they are willing to replace the disc but I also find it a bit unfair that I have to pay shipping to send it to them.

05-23-2013, 09:50 PM	#10
Nice Guy Eddie Special Member Member since:Mar 2013 Location:Fresno, Ca. 4K collection:30 Blu-ray collection:574 Trading Score:37	I decided to try and exchange it at Best Buy the other day. I explained the situation to the person at the customer service counter and they sent me to get another one. I grabbed all four that were on the shelf..........the customer service rep opened them one by one and all four were wrong. I went home with the same set I came in with. Looks like I'll be sending it in for replacement after all.

05-23-2013, 09:53 PM	#11
Clark Kent Blu-ray Prince Top contributor Member since:Oct 2007 Location:Metropolis Blu-ray reviews:2 Trading Score:184	Someone at the pressing plant screwed up, it's that simple. My guess is that there is a whole batch of incorrectly pressed versions of this new edition.

05-23-2013, 10:12 PM	#12
kallima Power Member Member since:Mar 2013 Blu-ray collection:628 Trading Score:48	Just opened my copy and same issue w/the disc. Contacted Fox and they emailed me a return shipping label and once they receive it, they will send me the correct disc. I would normally worry about it turning into a "lost package" but the shipping label has a UPS tracking number, hope that doesn't lull me into a false sense of security.

06-25-2013, 08:21 AM	#13
Nice Guy Eddie Special Member Member since:Mar 2013 Location:Fresno, Ca. 4K collection:30 Blu-ray collection:574 Trading Score:37	Got my replacement in the mail on Monday.............complete with cracked case and destroyed slip cover.

06-25-2013, 08:17 PM	#17
ChoppedUp Special Member Member since:Feb 2013 Location:The US of A 4K collection:61 Blu-ray collection:730 DVD collection:48 Digital collection:333 iTunes collection:8 Trading Score:238	Guess I need to check my copy as well.

06-25-2013, 08:26 PM	#18
Socko Blu-ray Ninja Top contributor Member since:Jun 2009 Location:Netherlands Home Theater Gallery:4 4K collection:316 Blu-ray collection:1018 DVD collection:46 Blu-ray reviews:1 Trading Score:10	I had the same problem and ordered it again. I am swimming in Boondock Saints versions

06-25-2013, 08:27 PM	#19
blu-ray_girl_fan Banned Top contributor Member since:Jun 2009 Blu-ray reviews:1 Trading Score:87	This thread is another excellent example of why we need a separate section dedicated to defective/incorrect discs. It'd be easy for everyone to notice problems this way and get things fixed/corrected.

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