Ghostbusters 4K UHD (1984)

[bookcase]

Originally Posted by GuruAskew

So I don’t wanna spoil the fun for anyone, but if you requested a replacement box from Sony you will receive an absolutely baffling apology gift from them via FedEx in the next few days.

All I can say is that somebody at SPHE has a sense of humor.

And before anyone gets excited, what I received has absolutely nothing to do with Ghostbusters whatsoever. You’d think they’d have a warehouse full of Ghostbusters merch that would be more pleasing to those of us who paid $100+ for a Ghostbusters box set, but you’d think wrong apparently,

Oh come on -- put it in a spoiler tag!

[GuruAskew]

Ok, but seriously, if you requested and received one of these you should log into your FedEx dashboard and see if you have a package coming from SPHE, and if you do then please, PLEASE do not click the spoiler tags. Experience what I experienced for yourself.

So without further ado:

[Show spoiler]I received a DVD copy of Morbius and a Blu-ray of Escape Room: Tournament of Champions along with the following letter:

Valued Consumer,

We apologize for any inconvenience you may have experienced as a result of inventory issues that are affecting your Ghostbusters Ultimate Collection replacement.

As a one-time courtesy to our consumers, we have sent you a ”Morbius DVD + Digital” as well as ”Escape Room: Tournament of Champions Blu-Ray + Digital” replacement as compensation for the long wait.

Please contact us if you have any questions or concerns you’d like us to address using the following:

Email: Consumer@SPHEcustomersupport.sony.com
Phone:1-877-766-9496.

Regards,

SPHE Customer Support

[Sage00]

So are they punishing people for ordering it in the first place?

[GuruAskew]

Seems that way. Like I said before: literally any garbage with the Ghostbusters logo they have lying around would have been more appropriate than this. But then again it wouldn’t be an unforgettable experience either.

[raptors661]

[Show spoiler] Wow, they couldn't even give you a BLURAY of Morbius. A friggin DVD?!

Never change, Sony.

[motorheadache95]

Hell yeah! I throw on that DVD on my smaller set and be all like “we’re Morbin it up like it’s 2002!!”

[sfmarine]

Oh Sony....

[GuruAskew]

I ordered 2 boxes as insurance (they were both damaged) and I only got one replacement. I requested a 2nd box immediately and up until the moment I saw the tiny package on my doorstep courtesy of FedEx’s delivery driver’s photo I assumed it was my second box.

As I held it in my hands it was clear that it was some kind of movie. I thought maybe I was getting replacement discs for my damaged box, or replacement cases for the individual titles. I ever considered the possibility that they were sending out copies of Ghostbusters ATC with packaging that matched the other films in the set, which would have been a comparable troll but also would have made some sense. And I had a hell of a time opening the package, especially since I didn’t want to damage its precious contents.

And I have to be honest: I can’t remember being as confused as I was when I saw what was inside. I thought I was placed on the wrong replacement program list, but thankfully they included that heartfelt letter that explained that this is just how Sony apologizes.

[KMFDMvsEnya]

Sony be like...

[BillBR]

Originally Posted by motorheadache95

Hell yeah! I throw on that DVD on my smaller set and be all like “we’re Morbin it up like it’s 2002!!”

To be fair, the movie itself feels like it's from 2002

[NeilZ]

Looks like the steelbook release of 1+2 has been restocked and readily available again. But those use the old non DV releases right? The DV release is superior all round wasn't it?

[lilboyblu]

Originally Posted by NeilZ

Looks like the steelbook release of 1+2 has been restocked and readily available again. But those use the old non DV releases right? The DV release is superior all round wasn't it?

To answer both questions, yes.

[TheDarkBlueNight]

I got the surprise package last night. Thought it was going to be the missing Afterlife slipcover, but nope... It was Morbin' time.

[bogies4]

I also received the “gift” package as well as 2 previous shipments of an Afterlife slipcover. Gee thanks Sony, but WTF

[BNex99]

Originally Posted by GuruAskew

Ok, but seriously, if you requested and received one of these you should log into your FedEx dashboard and see if you have a package coming from SPHE, and if you do then please, PLEASE do not click the spoiler tags. Experience what I experienced for yourself.

So without further ado:

[Show spoiler]I received a DVD copy of Morbius and a Blu-ray of Escape Room: Tournament of Champions along with the following letter:

That's amazing. Reminds me of the old In Living Color sketch where Spike Lee is running a store called Spike's Joint, and he keeps trying to give away free copies of School Daze with every purchase.

[TheDarkBlueNight]

Originally Posted by bogies4

I also received the “gift” package as well as 2 previous shipments of an Afterlife slipcover. Gee thanks Sony, but WTF

Why are they refusing to send me the Afterlife slipcover after all this time?

I'm very glad I got the GB 1 disc, but they're clearly still sending other replacements.

[Goulache]

Originally Posted by TheDarkBlueNight

Why are they refusing to send me the Afterlife slipcover after all this time?

I'm very glad I got the GB 1 disc, but they're clearly still sending other replacements.

I received the apology gift (if you can call it that), but I am seriously confused. Their wording make it seems like this is to apologize while we wait for a replacement, which will eventually come, right? I don’t want Sony to think that we’re good now that they sent me some morbin time…

[GrouchoFan]

They have it backwards: Sony should apologize to anyone who paid good money to see Morbius by sending them Ghostbusters movies!

[david_blu]

I think if you can show proof of the Columbia Classics boxes purchases they should be more willing to sort your GB issues out.

[jazzman1974]

hey guys....got my surprise package via Fedex today...containing the useless dvd and bluray movies...
I was all hopeful that it contained the missing Afterlife slipcase I requested, but no...

Have tried replying to the original email from Sony, with any updates...but no reply either.

I'll keep waiting by the postbox for my missing slipcover