Sony UBP-X700 4K UHD Blu-ray player

[Jonathan McLeod]

Originally Posted by benji888578

Anyone having playback issues since the latest firmware update? I thought it was a certain disc, but, after playing another UHD disc, the picture will freeze as if it’s having trouble reading the disc and then after a bit it will skip forward and continue playing, sometimes having trouble again within a few minutes. I’ve only had this player about 6 months or so.

All Sony's do this. I'm genuinely shocked they are still sold.

[Alister_M]

Zero such issues here. In fact it's been more stable than ever. The only freeze-up I've had in the last year or so was towards the end of The Batman and was caused by a large smudge on the outer edge of the disc.

[EinCB128]

Should I leave "Dolby Vision Output" on or off? My x700 is connected to a TV that is not 4K.

Or do I just go by if the UHD is encoded with DV?

I also noticed when I turned DV on, the displayed settings showed 60P and when I turned it off it went back to 24P. Not sure if that matters.

Thanks.

[Feiereisel]

Originally Posted by EinCB128

Should I leave "Dolby Vision Output" on or off? My x700 is connected to a TV that is not 4K.

Or do I just go by if the UHD is encoded with DV?

I also noticed when I turned DV on, the displayed settings showed 60P and when I turned it off it went back to 24P. Not sure if that matters.

Thanks.

The player cannot automatically distinguish between HDR10 and Dolby Vision, so it should be off until you are watching a disc with Dolby Vision.

It's like a light switch--for discs with DV, the "Dolby Vision Output" setting must be manually enabled from the settings menu and then turned back off for all other types of discs, HDR or not.

If left on, the player will force DV on everything you watch.

[benji888578]

Originally Posted by Jonathan McLeod

All Sony's do this. I'm genuinely shocked they are still sold.

Originally Posted by Alister_M

Zero such issues here. In fact it's been more stable than ever. The only freeze-up I've had in the last year or so was towards the end of The Batman and was caused by a large smudge on the outer edge of the disc.

Ok, so, these were brand new discs, I just got them during prime days, so I didn't check them as I didn't mishandle them, just checked:

first disc is Zack Snyder's Justice League disc 1, somehow there are two tiny little scratches or, more likely, defects that run in the direction of reading the disc, (radial), located almost all the way to the edge of the disc, so, perhaps it skipped on the first layer, (it was more than 40 or 50 minutes in)? I don't see how it could have gotten scratched, seems more like a defect under the top coating somewhere/somehow. I supposed there's a slight chance it could be a scratch since it's the top disc of two on a spindle, (I know it's already been said, but, WTF?).

second disc is 2001 a Space Odyssey, I turned the disc over to see odd looking smudges that look almost like something growing, however, it appears the inside of the case has some kind of residue all over it, (splotchy, greasy film), and this also got on the discs. I wiped it off but haven't tried playing again as I don't recall exactly where the issue was.

In both cases, after skipping once or twice it played just fine after that for the remainder.

I guess 4K/UHD disc production is slightly sloppy?

So I just used the term "defect" and found a couple comments about the Justice League disc 1, so, I'll try to find out what can be done when I have time. Got to get to work for now.

[benji888578]

Originally Posted by EinCB128

Should I leave "Dolby Vision Output" on or off? My x700 is connected to a TV that is not 4K.

Or do I just go by if the UHD is encoded with DV?

I also noticed when I turned DV on, the displayed settings showed 60P and when I turned it off it went back to 24P. Not sure if that matters.

Thanks.

Originally Posted by Feiereisel

The player cannot automatically distinguish between HDR10 and Dolby Vision, so it should be off until you are watching a disc with Dolby Vision.

It's like a light switch--for discs with DV, the "Dolby Vision Output" setting must be manually enabled from the settings menu and then turned back off for all other types of discs, HDR or not.

If left on, the player will force DV on everything you watch.

This ^

I have a 4K/UHD DV capable TV and an HD projector, so I change two settings only when playing a DV disc on the DV TV, turn on DV, change the next setting to TV. I change it back to off and Projector otherwise. My projector does 3D, so, DV has to be off for 3D to work.

It's kind of inconvenient, but, the player does well otherwise for the price.

[blupetros]

Originally Posted by EinCB128

Should I leave "Dolby Vision Output" on or off? My x700 is connected to a TV that is not 4K.

Or do I just go by if the UHD is encoded with DV?

I also noticed when I turned DV on, the displayed settings showed 60P and when I turned it off it went back to 24P. Not sure if that matters.

Thanks.

As your TV isn't 4k and doesn't process DV there is no point in DV ever being on even on a disc with it!

[eric_angelus]

I am on my second of the players (returned the first for the freezing issues almost 2 years ago). Generally this unit has been good but I had an issue with Best Buy Exclusive Dr. Strange 2 steelbook. Froze about 5 minutes in and jumped ahead about 30 seconds. The froze dead at about the 55 minute mark. Exchanged the disc since I did not have a reason to think it was the player. New disc plays fine but froze again at almost the halfway point then jumped ahead by about 5 minutes.
Anyone else having issues w/ Dr. Strange?

[Panson]

Originally Posted by Jonathan McLeod

All Sony's do this. I'm genuinely shocked they are still sold.

[EinCB128]

Originally Posted by Nosferatu31

Yes it does and since you have a Sony Bravia (same as me) leave the upscale setting on the player to auto 1.

Coming back to this -- I forgot to mention that it's not a 4K TV. Should I still leave it on Auto 1? This TV doesn't know what "upscale" is.

I'm watching Double Indemnity UHD with DV on and it looks great to me. ��*♂️

Thank you.

[Nosferatu31]

Originally Posted by EinCB128

Coming back to this -- I forgot to mention that it's not a 4K TV. Should I still leave it on Auto 1? This TV doesn't know what "upscale" is.

I'm watching Double Indemnity UHD with DV on and it looks great to me. ��*♂️

Thank you.

Try auto 2 and see what it looks like. With your TV not being 4K you probably won't notice any difference. If you plan on getting a 4K TV soon and it's a Sony keep the setting on auto 1, any other brand use auto 2.

[Survivorman]

I'm getting really sick of turning Dolby Vision on/off manually, but I haven't had many disc freeze issues besides recent Criterion scratched trash.

[GuitarJon]

Has anyone ever compared the X700 to the panasonic dp-ub450? I like my X700 aside from the annoying freeze issues on 4k discs so I'm looking for a player in the same price region that doesn't do this... Thanks!

[unberechenbar]

Does disconnecting the player from Wi-fi really help with the freezing issue? Has anyone tried it with their player?

[jess1581]

So to get this straight... When I'm watching a UHD with ONLY HDR10, I should turn the Dolby Vision setting off?

[Feiereisel]

Originally Posted by jess1581

So to get this straight... When I'm watching a UHD with ONLY HDR10, I should turn the Dolby Vision setting off?

Yes. Set it to “On” only when you watch a disc with Dolby Vision.

[jess1581]

Originally Posted by Feiereisel

Yes. Set it to “On” only when you watch a disc with Dolby Vision.

Anything else about this player i should turn on or off or leave on or off? Picture, sound, system, etc???

[Feiereisel]

Originally Posted by jess1581

Anything else about this player i should turn on or off or leave on or off? Picture, sound, system, etc???

The only other obscure thing I can think of is to make sure the Video Settings mode is changed from “Auto” to “Direct.”

While watching disc, use the remote’s “Options” button to bring up the A/V Settings menu. Click on Video Settings and then select “Direct.”

This must be done for both UHDs and blu-rays (and possibly even DVDs), but will remain saved unless the player itself is reset. Also, it is not accessible while Dolby Vision is enabled.

[jess1581]

Originally Posted by Feiereisel

The only other obscure thing I can think of is to make sure the Video Settings mode is changed from “Auto” to “Direct.”

While watching disc, use the remote’s “Options” button to bring up the A/V Settings menu. Click on Video Settings and then select “Direct.”

This must be done for both UHDs and blu-rays (and possibly even DVDs), but will remain saved unless the player itself is reset. Also, it is not accessible while Dolby Vision is enabled.

Perfect thank you!

[SMOOT]

Originally Posted by Feiereisel

The only other obscure thing I can think of is to make sure the Video Settings mode is changed from “Auto” to “Direct.”

While watching disc, use the remote’s “Options” button to bring up the A/V Settings menu. Click on Video Settings and then select “Direct.”

This must be done for both UHDs and blu-rays (and possibly even DVDs), but will remain saved unless the player itself is reset. Also, it is not accessible while Dolby Vision is enabled.

What does changing from Auto to Direct do ?