Samsung 4K UHD Blu-ray Player UBD-K8500 - Page 116 - Blu-ray Forum

MartinScorsesefan · 03-22-2016, 06:23 AM

Okay, a really stupid question that may have been answered already. How do you get "tools" to work on the remote? Whenever I press this function, nothing happens. I'm using the player with an Epson 1080p projector. Perhaps it only works with 4k displays? Just wondering if I'm doing something wrong.

Adrian Wright · 03-22-2016, 08:21 AM

Quote:

Originally Posted by MartinScorsesefan

Okay, a really stupid question that may have been answered already. How do you get "tools" to work on the remote? Whenever I press this function, nothing happens. I'm using the player with an Epson 1080p projector. Perhaps it only works with 4k displays? Just wondering if I'm doing something wrong.

From my recollection when I owned the player, this only works when the movie is playing.

MartinScorsesefan · 03-22-2016, 04:05 PM

Thanks!

ChoppedUp · 03-22-2016, 05:56 PM

Quote:

Originally Posted by movielover1069

Nope, but doesn't both the Samsung and the Sony 4K TV upscale content from VuDu anyway? Please correct me if I'm wrong! Can't see how much better the UHD version could look anyway. To me the picture looked better than the actual 4K disc itself which I'm still having trouble getting a decent picture with. The Blu-ray upscaling looks better as does the VuDu version. I'm very confused, if Vudu already has UHD content, why do you need either a Vizio TV or a Roku4 in order to view it? Sorry but I just don't get it. The picture I saw on the VuDu version looked pretty amazing. Is there a difference between 4K and UHD? Maybe someone could explain this whole thing to me. Also, Netflix already has programs in 4K which look pretty spectacular, so what's the deal with VuDu?

W/o going into deep explanation you're not seeing the UHD that Vudu is streaming. I agree the picture quality you're seeing is good but it's not UHD. On top of that you have to buy the UHD version of a movie via Vudu to watch it that way. I have a 2015 Samsung 4k tv and own Man from Uncle in UHD and Vudu will not let me view it on my tv.

Here are Vudu's break outs on picture quality.

SD = DVD quality
HD = 1280x720
HDX = 1920x1080
UHD = Their version of 4K

W/o a Roku 4 or a Vizio approved tv Vudu will not let you view UHD format of their movies, even if you own an UHD format of a movie.

Minimejer05 · 03-22-2016, 08:57 PM

Alrighty so I finally got my player up and running on my Sony XBR55900C. I'v changed the settings on the player to Dynamic and really noticed a difference in the picture quality. Any other suggestions? I recall others mentioning enhanced or RGB or something? Is that a TV setting or player?

beeliii · 03-22-2016, 09:44 PM

How come I see no Dynamic setting, because I don't have HDR?

JoeDeM · 03-22-2016, 09:57 PM

Quote:

Originally Posted by beeliii

How come I see no Dynamic setting, because I don't have HDR?

it helps if the tell folks what display you have, someone may have the same display and can help.

movielover1069 · 03-22-2016, 09:59 PM

Quote:

Originally Posted by ChoppedUp

W/o going into deep explanation you're not seeing the UHD that Vudu is streaming. I agree the picture quality you're seeing is good but it's not UHD. On top of that you have to buy the UHD version of a movie via Vudu to watch it that way. I have a 2015 Samsung 4k tv and own Man from Uncle in UHD and Vudu will not let me view it on my tv.

Here are Vudu's break outs on picture quality.

SD = DVD quality
HD = 1280x720
HDX = 1920x1080
UHD = Their version of 4K

W/o a Roku 4 or a Vizio approved tv Vudu will not let you view UHD format of their movies, even if you own an UHD format of a movie.

Well, all I can say is that the picture I'm getting/seeing from an upscaled 1080p source is at least 10 times better than the picture from the actual 4K UHD disc and this clearly and obviously should not be the case. NO ONE on here has yet been able to explain to me why this is happening and I have been tweaking the settings for the discs for well over a month now to no avail. I just can't get a decent picture when I play a 4K movie. Don't get me wrong, I love the fact that this is the best upscaling machine on the market right now but I'd really like to see a picture that actually POPS and looks like a UHD movie when I play a physical 4K disc as well. Could it possibly have anything to do with the HDR, even though Sony says that the XBR55X850C has already received the firmware update for that?

bruceames · 03-22-2016, 10:04 PM

Quote:

Originally Posted by beeliii

How come I see no Dynamic setting, because I don't have HDR?

While the movie is playing on your disc, press the TOOLS button your your remote. Then select picture settings and from there you can choose dynamic mode. I would only recommend it for UHD discs though.

cyberbo60 · 03-24-2016, 04:22 PM

I just got my 4K player today and it's hooked up through the Samsung one connect mini to a 65 in. Samsung un65ju7500 tv and I only get 1920x1080 24p. What am I doing wrong?

bruceames · 03-24-2016, 04:26 PM

Quote:

Originally Posted by cyberbo60

I just got my 4K player today and it's hooked up through the Samsung one connect mini to a 65 in. Samsung un65ju7500 tv and I only get 1920x1080 24p. What am I doing wrong?

Try a different port. You need a port which is HDCP 2.2, otherwise it'll downscale to 1080p.

FilmFreakosaurus · 03-24-2016, 04:28 PM

Quote:

Originally Posted by cyberbo60

I just got my 4K player today and it's hooked up through the Samsung one connect mini to a 65 in. Samsung un65ju7500 tv and I only get 1920x1080 24p. What am I doing wrong?

The HDMI port you plug in to must be HDCP 2.2 compliant and you want HDMI UHD Color turned ON on that input. and Deep Color in the player turned OFF.

cyberbo60 · 03-24-2016, 04:46 PM

Quote:

Originally Posted by bruceames.

Try a different port. You need a port which is HDCP 2.2, otherwise it'll downscale to 1080p.

I have tried all ports I have it in the ARC PORT now which is 2.2. I have new cables hooked up. I am confused

bruceames · 03-24-2016, 04:50 PM

Quote:

Originally Posted by cyberbo60

I have tried all ports I have it in the ARC PORT now which is 2.2. I have new cables hooked up. I am confused

Check to make sure Samsung player output is set to 2160p. I don't know much about your Samsung TV, but on my Sony 930C I had to change the HDMI port setting from 'standard' to 'advanced' to get HDR.

FilmFreakosaurus · 03-24-2016, 04:50 PM

Quote:

Originally Posted by cyberbo60

I have tried all ports I have it in the ARC PORT now which is 2.2. I have new cables hooked up. I am confused

Try a reset of the player.

What cable make and model are you using? It may not have enough bandwidth and is causing handshake issues. You should use 18 Gbps HDMI.org Certified cables. You don't have to spend a lot for those.

cyberbo60 · 03-24-2016, 05:13 PM

Monster platinum b22.5 gbps
How do you reset player

FilmFreakosaurus · 03-24-2016, 05:22 PM

Quote:

Originally Posted by cyberbo60

Monster platinum b22.5 gbps
How do you reset player

http://www.samsung.com/us/support/ow.../support/reset

cyberbo60 · 03-24-2016, 05:48 PM

Thanks guys it still doesn't show. I will have to do more research

Leonidas King · 03-26-2016, 05:24 PM

Guys I really need your help on this one.

I am curious as to why the background color of the skyline and such come off washed/pixilated. I'm not exactly sure what that is called but here is a shot I took of The Martian 4K and notice the background. Is that normal? Is there a way to fix it? My TV set is properly calibrated and its Ultra 4K but it doesn't have HDR support, is that what's causing it? Then I also remembered that The Martian does not have the best 4K scan so I am not sure what if its the set or the transfer. It's not something extremely bothersome but I'm very videophile and I like near perfection in my picture quality. I would highly appreciate any input you have on this.

Here are the screens:

FilmFreakosaurus · 03-26-2016, 05:31 PM

Quote:

Originally Posted by Leonidas_King

Guys I really need your help on this one.

I am curious as to why the background color of the skyline and such come off washed/pixilated. I'm not exactly sure what that is called but here is a shot I took of The Martian 4K and notice the background. Is that normal? Is there a way to fix it? My TV set is properly calibrated and its Ultra 4K but it doesn't have HDR support, is that what's causing it? Then I also remembered that The Martian does not have the best 4K scan so I am not sure what if its the set or the transfer. It's not something extremely bothersome but I'm very videophile and I like near perfection in my picture quality. I would highly appreciate any input you have on this.

Here are the screens:

[Show spoiler]

You need to tell us the model of your TV. The settings of the player and display are different for various combinations.

03-22-2016, 06:23 AM	#2301
MartinScorsesefan Senior Member Member since:Sep 2015 Location:Philly 4K collection:562 Blu-ray collection:2104 DVD collection:686	Okay, a really stupid question that may have been answered already. How do you get "tools" to work on the remote? Whenever I press this function, nothing happens. I'm using the player with an Epson 1080p projector. Perhaps it only works with 4k displays? Just wondering if I'm doing something wrong.

03-22-2016, 04:05 PM	#2303
MartinScorsesefan Senior Member Member since:Sep 2015 Location:Philly 4K collection:562 Blu-ray collection:2104 DVD collection:686	Thanks!

03-22-2016, 08:57 PM	#2305
Minimejer05 Blu-ray Samurai Member since:Dec 2007 Location:Minnesota Home Theater Gallery:14 4K collection:532 Blu-ray collection:1995 Blu-ray reviews:28 Trading Score:6	Alrighty so I finally got my player up and running on my Sony XBR55900C. I'v changed the settings on the player to Dynamic and really noticed a difference in the picture quality. Any other suggestions? I recall others mentioning enhanced or RGB or something? Is that a TV setting or player?

03-22-2016, 09:44 PM	#2306
beeliii Member Member since:Sep 2012 Blu-ray collection:383 Trading Score:17	How come I see no Dynamic setting, because I don't have HDR?

03-24-2016, 04:22 PM	#2310
cyberbo60 Member Member since:Dec 2009 Location:Greentown. Indiana 4K collection:147 Blu-ray collection:441 DVD collection:8	I just got my 4K player today and it's hooked up through the Samsung one connect mini to a 65 in. Samsung un65ju7500 tv and I only get 1920x1080 24p. What am I doing wrong?

03-24-2016, 05:13 PM	#2316
cyberbo60 Member Member since:Dec 2009 Location:Greentown. Indiana 4K collection:147 Blu-ray collection:441 DVD collection:8	Monster platinum b22.5 gbps How do you reset player

03-24-2016, 05:48 PM	#2318
cyberbo60 Member Member since:Dec 2009 Location:Greentown. Indiana 4K collection:147 Blu-ray collection:441 DVD collection:8	Thanks guys it still doesn't show. I will have to do more research

03-26-2016, 05:24 PM	#2319
Leonidas King Blu-ray Archduke Top contributor Member since:Mar 2010 Location:Sparta, Laconia - GRC Home Theater Gallery:17 4K collection:657 Blu-ray collection:2628 Blu-ray reviews: 34 Trading Score:250	Guys I really need your help on this one. I am curious as to why the background color of the skyline and such come off washed/pixilated. I'm not exactly sure what that is called but here is a shot I took of The Martian 4K and notice the background. Is that normal? Is there a way to fix it? My TV set is properly calibrated and its Ultra 4K but it doesn't have HDR support, is that what's causing it? Then I also remembered that The Martian does not have the best 4K scan so I am not sure what if its the set or the transfer. It's not something extremely bothersome but I'm very videophile and I like near perfection in my picture quality. I would highly appreciate any input you have on this. Here are the screens:

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