Scream Factory Blu-ray Discussion Thread

[tau31]

Originally Posted by Rayjg

Leave a one star Trust Pilot review and you might get more traction. Whatever people they have lurking here aren't concerned about customer service and are mostly spying, looking for people to ban from purchasing prism stickers and pin sets.

Doesn’t bother me, just done with them in general. they can ban me all they want, but they won’t get another dollar from me.

[RevolverOcelScott]

"Ummmm excuse me, we do not replace discs for scratches unless they are AT LEAST 4 inches long and .5 inches wide! You need to send us a video of your player, your TV, the disc, the disc playing, your HDMI cable. Also please mail (at your expense) a blood and urine sample to make sure everything is on the level. As soon as we recieve all of that, we will begin deliberations to decide if we will reply back. Please wait 4-6 weeks.

Sincerely,

Shout Factory"

[MifuneFan]

It's really a poor policy not to replace discs sold at other retailers. I'm sure they've been bombarded with a lot of requests, so I can see why they might have added some rules before replacing every single one, but to stop replacements altogether from third party retailers is terrible. I mean, suppose you have playback issues after say 30 days from a disc bought on Amazon? You're pretty much out of luck for getting it refunded/replaced. Maybe some people will just buy directly in the future, but a lot of people are just going to stop supporting them altogether if they're going to have policies like that.

[Flex_MythoMass]

Criterion has replaced discs for me without even asking for proof of purchase.

[bsend]

Shout Factory seems to find new ways to continue to make them irrelevant to boutique movie collectors.

[Rayjg]

Originally Posted by Flex_MythoMass

Criterion has replaced discs for me without even asking for proof of purchase.

Criterion has made me send discs back to test, WAC too when the had their own site, but you just know Criterion will make things right. Great customer service.

[tau31]

Originally Posted by Rayjg

Criterion has made me send discs back to test, WAC too when the had their own site, but you just know Criterion will make things right. Great customer service.

And they do their best to give replacements even if they are OOP. Had a lot of oop blue replaced due to bronzing.

[Flex_MythoMass]

Originally Posted by Rayjg

Criterion has made me send discs back to test, WAC too when the had their own site, but you just know Criterion will make things right. Great customer service.

I've had to contact them three times: once for All About Eve rubber nipple case, once for a faulty disc, and once for three of my WKW discs looking like they were sipped across concrete. Only with the latter did I have to provide pictures, but I never had to send anything back. But yes, I agree, they always take care of you. What I like about them most is that their customer service feels like you're talking to real human beings, not talking with people reading from a script.

[Akuash]

Originally Posted by NeonStreetMelt

Always hilarious to see people in here post that a 90s major theatrically released Carpenter that's at worst mid tier for him is "terrible". You should check out a little label called Vinegar Syndrome...you'll find new lows of terrible you didn't know existed.
Dr Loomis: "You don't know what terrible is".

Nah, it's terrible. Not Crazy Fat Ethel 2 terrible, but still terrible.

[Kenneth M]

Originally Posted by Wolfking

...

Thank you for staying on top of this.

Also, I noticed that Bad Influence (May 24, 2016) seems to be missing.

[OceanBlue]

Originally Posted by Bradsdadg

Village of the Damned for sure. I haven't seen the others, so will have to watch trailers and decide from there. I've been holding off on buying House of Wax and 13 Ghosts in hopes of a 4k upgrade announcement. Still hoping they come at some point

Ditto with the House of Wax remake. Like with Night of the Creeps, I've been holding off on getting the available Shout Blu-ray release as it may follow other horror/part-horror films that have had 4K Blu-ray/Blu-ray combo pack releases by Shout (I didn't get the Eureka Blu-ray release of Night of the Creeps as Shout's release has (or appears to have) more extras).

Saw the House of Wax remake at the cinema on it's original release and kind of liked it (wouldn't say I loved it, but I would like to revisit it). Partly went to see it because Elisha Cuthbert was among the cast.

[Wolfking]

Originally Posted by Kenneth M

Thank you for staying on top of this.

Also, I noticed that Bad Influence (May 24, 2016) seems to be missing.

That's a Shout Title, I'm primarily a Scream Factory Purist, but also Your welcome

[Show spoiler]I've been helping him with the list, but I just hope I'm not overworking him,

[Bradsdadg]

Originally Posted by OceanBlue

Ditto with the House of Wax remake. Like with Night of the Creeps, I've been holding off on getting the available Shout Blu-ray release as it may follow other horror/part-horror films that have had 4K Blu-ray/Blu-ray combo pack releases by Shout (I didn't get the Eureka Blu-ray release of Night of the Creeps as Shout's release has (or appears to have) more extras).

Saw the House of Wax remake at the cinema on it's original release and kind of liked it (wouldn't say I loved it, but I would like to revisit it). Partly went to see it because Elisha Cuthbert was among the cast.

I can respect that

[bradenscottday]

since shout did the model house movie, i wonder how long it is before we get a 4k or blu ray. sorta surprised we haven’t yet honestly

[Woodsboro Film Club]

Should add Night of the Living Dead(1990), Dead Alive, The Decent , Vacancy, Identity,
Darkness Falls, Stay Alive, Hostel 1 and 2, Wrong Turn, The Hitcher (2007), Fright Night (2011) on that poll

Originally Posted by Wolfking

Page 1


Page 2

[Show spoiler]Here TripleHBK, I fixed the images, I would have done this in PM, but it was too big to send, also Sorry for doing this in public, but again it was too big to send >~<

[Wolfking]

Originally Posted by Woodsboro Film Club

Should add Night of the Living Dead(1990), Dead Alive, The Decent , Vacancy, Identity,
Darkness Falls, Stay Alive, Hostel 1 and 2, Wrong Turn, The Hitcher (2007), Fright Night (2011) on that poll

Thank you, I will

[MifuneFan]

Noticed Sorority House Massacre was at the top of the Going OOP / While Supplies Last page. Not sure if a couple copies came back in stock earlier, or if this is an early sign of another reissue happening.

[Justin2000]

Originally Posted by MifuneFan

Noticed Sorority House Massacre was at the top of the Going OOP / While Supplies Last page. Not sure if a couple copies came back in stock earlier, or if this is an early sign of another reissue happening.

Be cool if it included the other 2 films

[OceanBlue]

Originally Posted by Bradsdadg

I can respect that

[Show spoiler]

This is in the unrealistic title suggestion category here, but if Shout could do a Blu-ray set/boxset of the Chameleon TV films that starred Bobbie Phillips, I would be one very happy camper.

[Trekkie313]

Originally Posted by OceanBlue

This is in the unrealistic title suggestion category here, but if Shout could do a Blu-ray set/boxset of the Chameleon TV films that starred Bobbie Phillips, I would be one very happy camper.

Seems more like VS or Saturn's Core release.