Problem with bdp-s300 - Blu-ray Forum

jcvel · 10-12-2009, 08:45 PM

Hi all:

I have a BDP-S300 Blue ray player. After less than 2 years it is not recognizing any DVD disks anymore. Very bad as the warranty has expired. I thought that it was a problem with the lens dusty, but I learned that the disk is not spinning. I have enough equipment to troubleshoot it (full electronic lab), and decided to check it. No schematics, no parts, of course, and the drive it self a BDP-100 seems to be the only problem. Some components, apparently the drivers for the motor are excessively hot (abnormal for a chip) and there's no way of getting those chips as they seem to be very Sony-specific (haven't really search for them).

The question that I have before I buy a new one (250 CDN) or attempt to send this one for repair, has any one faced a similar problem like this ?

Thanks in advance

J

Grand Bob · 10-12-2009, 08:55 PM

I will offer you this advice. I have lived with a Sony BDP-S300 and its older brother BDP-S1 (price for both units was about $1300) and endured their inconsistencies ("slow as molasses" load times, freezing at random scenes in a movie and having to reload, etc.) for almost three years. One of the wisest decisions I have made was to buy a Panasonic DMP-BD605 at Costco and relegate the Sony's to our bedroom closet. The stress relief alone was worth many times the additional $170 spent. Don't think about it - just do it; it's only going to get worse.

centauro74 · 10-12-2009, 09:14 PM

the panasonic bmp-bd60 is $137 in amazon.com, grab one while you can.

Grand Bob · 10-12-2009, 09:17 PM

Quote:

Originally Posted by centauro74

the panasonic bmp-bd60 is $137 in amazon.com, grab one while you can.

Fantastic deal!

geoffc · 10-12-2009, 09:35 PM

I had same problem with this player 9 weeks after purchase-drive failed- useless player-like trying to push an elephant uphill

jcvel · 10-14-2009, 09:09 PM

I just spoke with a service rep here and he acknowledged that the problem is very common, and the repair cost is over 300 CDN. Guess what ? the unit brand new is 250 CDN.
I also phoned Sony Canada and exposed my problem and the expected answer was "we can not do anything if the warranty is already expired". Yes I knew it, all I wanted is to let them know that another possible buyer will move to another manufacturer. On top of the damn slow disk loading, and now that I have this problem. I really want to put Sony not on the top of the list anymore. Sony should take care of their own design flaws helping customers in a better way.

Thanks to you all. I for sure will buy Panasonic.

Regards

J

10-12-2009, 08:45 PM	#1
jcvel New Member Member since:Oct 2009	Problem with bdp-s300 Hi all: I have a BDP-S300 Blue ray player. After less than 2 years it is not recognizing any DVD disks anymore. Very bad as the warranty has expired. I thought that it was a problem with the lens dusty, but I learned that the disk is not spinning. I have enough equipment to troubleshoot it (full electronic lab), and decided to check it. No schematics, no parts, of course, and the drive it self a BDP-100 seems to be the only problem. Some components, apparently the drivers for the motor are excessively hot (abnormal for a chip) and there's no way of getting those chips as they seem to be very Sony-specific (haven't really search for them). The question that I have before I buy a new one (250 CDN) or attempt to send this one for repair, has any one faced a similar problem like this ? Thanks in advance J

10-12-2009, 09:14 PM	#3
centauro74 Active Member Member since:Feb 2008 Location:New Jersey Home Theater Gallery:14 Blu-ray collection:218	panasonic $137 the panasonic bmp-bd60 is $137 in amazon.com, grab one while you can.

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10-12-2009, 08:55 PM	#2
Grand Bob Blu-ray Samurai Member since:Oct 2007 Location:Seattle Area Home Theater Gallery:9 Blu-ray reviews:1	I will offer you this advice. I have lived with a Sony BDP-S300 and its older brother BDP-S1 (price for both units was about $1300) and endured their inconsistencies ("slow as molasses" load times, freezing at random scenes in a movie and having to reload, etc.) for almost three years. One of the wisest decisions I have made was to buy a Panasonic DMP-BD605 at Costco and relegate the Sony's to our bedroom closet. The stress relief alone was worth many times the additional $170 spent. Don't think about it - just do it; it's only going to get worse.

10-12-2009, 09:35 PM	#5
geoffc Senior Member Member since:Aug 2008 Location:UK	I had same problem with this player 9 weeks after purchase-drive failed- useless player-like trying to push an elephant uphill

10-14-2009, 09:09 PM	#6
jcvel New Member Member since:Oct 2009	I just spoke with a service rep here and he acknowledged that the problem is very common, and the repair cost is over 300 CDN. Guess what ? the unit brand new is 250 CDN. I also phoned Sony Canada and exposed my problem and the expected answer was "we can not do anything if the warranty is already expired". Yes I knew it, all I wanted is to let them know that another possible buyer will move to another manufacturer. On top of the damn slow disk loading, and now that I have this problem. I really want to put Sony not on the top of the list anymore. Sony should take care of their own design flaws helping customers in a better way. Thanks to you all. I for sure will buy Panasonic. Regards J

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