PlanetAxel Question - Blu-ray Forum

geoffc · 07-19-2011, 07:11 AM

Hi

Ordered two Criterion Chaplin BD's yesterday, both showing 'In Stock' one is showing now as 'pending' the other as 'verifying stock in LA warehouse'

as these are back catalogue stock items (not pre-orders) I was wondering if anybody else had experienced a delay like this? and when could I expect them to ship?

Steve290886 · 07-19-2011, 07:23 AM

Quote:

Originally Posted by geoffc

Hi

Ordered two Criterion Chaplin BD's yesterday, both showing 'In Stock' one is showing now as 'pending' the other as 'verifying stock in LA warehouse'

as these are back catalogue stock items (not pre-orders) I was wondering if anybody else had experienced a delay like this? and when could I expect them to ship?

Probably not much help as I haven't used PlanetAxel, but I did use DVDWorldUSA the other week and my order was on "Pending" for about 2-4 days (I ordered over a weekend) before it changed to Dispatched. I think its maybe just their way of doing things instead of the "processing" and "packing" you get at places like Play.

Hopefully someone who has used them can help you out

demiscy · 07-19-2011, 07:36 AM

they will delay your order for as long as they can.
since they already have your money.
once my order was delayed 15 days and they kept saying sorry through the status
and the item was still showing as IN STOCK! They didnt even bother to change the status for other potential buyers

Indiana Jones · 07-19-2011, 07:44 AM

My last few orders for instock titles have taken 2 days to ship.

BigNickUK · 07-19-2011, 08:31 AM

BluBastard specialise is Criterions and are based in the UK so despatch from here. Just as a suggestion

http://www.blubastard.com/

micks_address · 07-19-2011, 08:37 AM

have had nothing but good experiences with axelmusic (planetaxel) they are a bit pricey.. they usually ship a week or so prior to street date for new releases...

Hucksta G · 07-19-2011, 08:40 AM

Used Planet Axel once and that was over 25 days ago and my item has not arrived.

Simon_LDT · 07-19-2011, 09:00 AM

I've found Axel to be the best when importing US/Canadian titles and want to guarantee no customs charges (they ship within the UK).

Ordered from them many times and they keep you updated with every bit of info you'll ever need. I find their service to be exceptional.

Brvtality · 07-19-2011, 10:32 AM

Quote:

Originally Posted by BigNickUK

BluBastard specialise is Criterions and are based in the UK so despatch from here. Just as a suggestion

http://www.blubastard.com/

Bit pricey but can see how they'd be useful.

07-19-2011, 07:11 AM	#1
geoffc Senior Member Member since:Aug 2008 Location:UK	PlanetAxel Question Hi Ordered two Criterion Chaplin BD's yesterday, both showing 'In Stock' one is showing now as 'pending' the other as 'verifying stock in LA warehouse' as these are back catalogue stock items (not pre-orders) I was wondering if anybody else had experienced a delay like this? and when could I expect them to ship?

07-19-2011, 07:36 AM	#3
demiscy Blu-ray Guru Member since:Sep 2007 Location:Nicosia, CY (EU) Blu-ray reviews:2 Trading Score:31	they will delay your order for as long as they can. since they already have your money. once my order was delayed 15 days and they kept saying sorry through the status and the item was still showing as IN STOCK! They didnt even bother to change the status for other potential buyers

07-19-2011, 07:44 AM	#4
Indiana Jones Blu-ray Champion Top contributor Member since:Aug 2009 Location:Bristol, England 4K collection:7 Blu-ray collection:17 Trading Score:42	My last few orders for instock titles have taken 2 days to ship.

07-19-2011, 08:31 AM	#5
BigNickUK Moderator Top contributor Member since:Mar 2008 Location:Leek, Staffordshire 4K collection:1355 Blu-ray collection:5209 DVD collection:64 Blu-ray reviews: 40 Trading Score:3	BluBastard specialise is Criterions and are based in the UK so despatch from here. Just as a suggestion http://www.blubastard.com/

07-19-2011, 08:37 AM	#6
micks_address Special Member Member since:May 2007 Location:Dublin Blu-ray collection:156 Trading Score:2	have had nothing but good experiences with axelmusic (planetaxel) they are a bit pricey.. they usually ship a week or so prior to street date for new releases...

07-19-2011, 08:40 AM	#7
Hucksta G Blu-ray Knight Top contributor Member since:Jan 2011 Location:New Zealand 4K collection:119 Blu-ray collection:1000 DVD collection:378 iTunes collection:1 Trading Score:5	Used Planet Axel once and that was over 25 days ago and my item has not arrived.

07-19-2011, 09:00 AM	#8
Simon_LDT Power Member Top contributor Member since:Jul 2010 Location:Coventry, UK 4K collection:193 Blu-ray collection:1187 Blu-ray reviews:1 Trading Score:34	I've found Axel to be the best when importing US/Canadian titles and want to guarantee no customs charges (they ship within the UK). Ordered from them many times and they keep you updated with every bit of info you'll ever need. I find their service to be exceptional.

Best Blu-ray Movie Deals