A request for everyone to help get a game patched

[MerrickG]

I am aware that there is already a thread for the Splinter Cell HD trilogy and I seem to be the only one who actually posts in it, but I am asking the moderators not to merge them because I want everyone to see this post.

Anyway, Ubisoft re-released an HD remaster of the Splinter Cell trilogy which was one of my all time favorite series of games. It was one of this years most anticipated releases for me personally. The game ships and the game inexplicably ships without the ability to invert the controls, which for someone like me basically makes the game unplayable. A LOT of people feel this way, but I seem to be the only one taking drastic steps to do something about it. So far Ubisoft has not made any indication that they intent to patch the issue and it is my hope to get them to reconsider.

Here is the message that I have been posting on other forums:

Hey guys,

Call the following number for Ubisoft Tech support: 919-460-9778 and complain about the invert issue. That is the US tech support number.

Other countries are listed here:
http://www.ubi.com/US/Support/InternationalSupport.aspx

The Ubisoft tech rep told me that he had a few people call about the issue, but the more people that call to complain the more important the issue becomes. He basically admitted it was a numbers game. If people leave their complaining to the internet and messageboards NOTHING will get done, but if you call the hell out of them and get everyone else to do the same, the chances increase dramatically.

For those who don't have an invert issue I am hoping you will have the goodwill to also voice your complaints. Please do this.

Also dont limit yourself to the invert issue, mention trophies not unlocking and such.

LET THEM KNOW!!!!!!!!!!!!!

Your call is appreciated. If you are going to respond to this post please spare me crap like "Ubisoft wont do anything" "Learn to play without inverted controls" stuff like that. Even if you don't care, lend a fellow gamer a hand.


Thanks!!

[Xerios]

heres how i feel. if i call and tell them i own the game i dont like the invert issue they wont care because they already have my money.. my point would be to call and say i was planning on picking up your game but i hear of this invert issue and it has completely turned me away. please patch this so i can support you.

[MerrickG]

Originally Posted by Xerios

heres how i feel. if i call and tell them i own the game i dont like the invert issue they wont care because they already have my money.. my point would be to call and say i was planning on picking up your game but i hear of this invert issue and it has completely turned me away. please patch this so i can support you.

Whatever it takes. Make the call!

Thanks!

[Sponge-worthy]

You mean, make the controls so that up is down and so forth?

[MerrickG]

Originally Posted by Sponge-worthy

You mean, make the controls so that up is down and so forth?

Yes, many gamers play that way and its usually a standard feature in most games.

I am not saying replace the controls, but give gamers the option to switch between standard and inverted. Right now standard is all that offered and many of us can't play that way.

[Septimus Prime]

Patches cost a lot of money, so I think your best bet is to convince them that they will gain enough new users to at least offset that cost.