PowerDVD 11 Playback Issue Fix - Blu-ray Forum

Albatross365 · 02-25-2013, 11:10 PM

My copy of PowerDVD 11 stopped working suddenly with an error saying it couldn't find local storage and eventually

Quote:

Error Code 800401F9 "Error in DLL"

If you have this issue, uninstall and re-install and update to v2608

Patches available here

I've put in a support ticket and will update this thread when appropriate.

elvisranger · 02-26-2013, 08:01 AM

Thanks for the info man. I have the same problem and Im trying you way. Ill let you know how it tunrs out.

Albatross365 · 02-26-2013, 05:29 PM

Just out of interest, which Anti-virus software do you use?

elvisranger · 02-26-2013, 07:14 PM

I use "ESET Smart Security 4". I did what you said but it doesnt work with all BD titles, new ones like "SKYFALL" need the update to play. I started using another software called "Total Media Theatre 6" and it works great so far.

Albatross365 · 02-27-2013, 12:55 PM

Just sent them a sh*tload of screenshots and other technical info that they asked for.

Hopefully they can narrow it down and solve it.

I can't justify shelling out more money on Blu-ray software. I originally bought Corel WinDVD Pro and that failed after a week with an AACS Key update error.

Fortunately they had a 30 day money back guarantee.

I blame Fox for requiring these updates. Couldn't play a single Star Wars disc when it came out.

elvisranger · 02-27-2013, 02:15 PM

I agree with the FOX thing, despite the fact that I only have very few titles from them, the Bond movies, STAR WARS movies and Batman The movie. I downloaded the trial version Power DVD 12 for SKYFALL but it was glitching so bad and made the movie so unwatchable that I had to stop and watch the dvd version!! I sure hope they fix that problem.But I found out that its good to have an alternative software for cases like this.

02-26-2013, 08:01 AM	#2
elvisranger Senior Member Top contributor Member since:Mar 2012 Location:Greece 4K collection:17 Blu-ray collection:390 DVD collection:394 Trading Score:1	Thanks for the info man. I have the same problem and Im trying you way. Ill let you know how it tunrs out.

02-26-2013, 05:29 PM	#3
Albatross365 Special Member Top contributor Member since:May 2011 Location:London Blu-ray collection:334 Digital collection:21 Blu-ray reviews: 11	Just out of interest, which Anti-virus software do you use?

02-26-2013, 07:14 PM	#4
elvisranger Senior Member Top contributor Member since:Mar 2012 Location:Greece 4K collection:17 Blu-ray collection:390 DVD collection:394 Trading Score:1	I use "ESET Smart Security 4". I did what you said but it doesnt work with all BD titles, new ones like "SKYFALL" need the update to play. I started using another software called "Total Media Theatre 6" and it works great so far.

02-27-2013, 12:55 PM	#5
Albatross365 Special Member Top contributor Member since:May 2011 Location:London Blu-ray collection:334 Digital collection:21 Blu-ray reviews: 11	Just sent them a sh*tload of screenshots and other technical info that they asked for. Hopefully they can narrow it down and solve it. I can't justify shelling out more money on Blu-ray software. I originally bought Corel WinDVD Pro and that failed after a week with an AACS Key update error. Fortunately they had a 30 day money back guarantee. I blame Fox for requiring these updates. Couldn't play a single Star Wars disc when it came out.

02-27-2013, 02:15 PM	#6
elvisranger Senior Member Top contributor Member since:Mar 2012 Location:Greece 4K collection:17 Blu-ray collection:390 DVD collection:394 Trading Score:1	I agree with the FOX thing, despite the fact that I only have very few titles from them, the Bond movies, STAR WARS movies and Batman The movie. I downloaded the trial version Power DVD 12 for SKYFALL but it was glitching so bad and made the movie so unwatchable that I had to stop and watch the dvd version!! I sure hope they fix that problem.But I found out that its good to have an alternative software for cases like this.

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