Target Ticket ate my code

[midgat0]

Anyone ever have a site like VUDU or Target Ticket eat your code that you redeemed? I entered a code for The Grand Budapest Hotel. It was taking a little longer than usual then came back with an error message and said please re-enter your code or click here (which opens the contact page). I entered the code again and it said, sorry this code has already been redeemed. It is nowhere in my library and the code is now used up. I called Target Ticket and they said they can't do anything and I must contact the studio for them to issue me a new code (waiting for a response from Fox). Now I'm kind of afraid to ever redeem another code at Target Ticket but I like getting the bonus features. Wish Vudu would add more to their redemptions. This happen to anyone else at all or am I just lucky?

[alexy25]

ummmm thats weird all they have to do is push it through - the code is in the target database should come up with an error code on their end - i had it happen once and they deleted the error message and it was in my account in seconds - but like you i will never use that service to redeem

[steve_dave]

This happened to me with The Monuments Men: I signed out then back in again and it showed up in my library.

I don't know if that will work for you though.

[midgat0]

Yeah, I thought they would just be able to push it through like VUDU but the girl kept trying to tell me it was an invalid code if I was getting an error message. I don't think she knows what she was talking about. So I submitted an online ticket as well. I'll see if i hear back from either one...or else I'll be out a code. That movie is just floating around in limbo i guess.

Tried signing out and back in...no luck for me lol

[midgat0]

In a surprise move by target ticket customer service, they decided to provide me with a 14.99 credit as a "one time courtesy". I'll take it. lol