Aren't you frustrated when online orders come in bad condition?

[Movie shy]

I ordered two items last week from Amazon. They were The Sound Of Music 50th Anniversary 5 disk blu ray and Michael Jackson's This is it blu ray. The Michael Jackson said sold by Newbury Comics but fullfied by Amazon. The good news was how fast this order came. It was ordered last Wed. shipped on Thursday and delivered on Saturday. I used free shipping and am not a prime member so I thought I would have to wait a bit before I got it.

The bad news. When I got my package yesterday neither were in pristine condition and ordered as new. The Sound of Music the outer slip looks like someone had tried to scribble on the box, that is frustrating to me. On the Michael Jackson This Is It blu ray there is no slip (wasn't supposed to come with one). The outside paper and plastic covering of Michael was ripped in half so I ended up taping it. Have other people experienced ripping or blu rays not coming in good condition? I am just frustrated since I paid for these items and was hoping they would come in good condition since I ordered them as new. That is why I prefer getting blu ray's in stores (unfortunately the store selection of blu rays are very small in terms of the selections they offer.

[MifuneFan]

Contact customer service?

[bkfountain]

it's just how it is, as most retailers and even customers don't value packaging as much as a collector.

Most people care more about what they save in shipping and Amazon is happy to oblige. Bestbuy sends blurays in a vacuum sealed vinyl bag with zero padding. Great protection when blurays are already cursed with cheap eco cases. Target damages things with the spider wrap shit. Goes on and on.

[jscoggins]

Originally Posted by Movie shy

I ordered two items last week from Amazon. They were The Sound Of Music 50th Anniversary 5 disk blu ray and Michael Jackson's This is it blu ray. The Michael Jackson said sold by Newbury Comics but fullfied by Amazon. The good news was how fast this order came. It was ordered last Wed. shipped on Thursday and delivered on Saturday. I used free shipping and am not a prime member so I thought I would have to wait a bit before I got it.

The bad news. When I got my package yesterday neither were in pristine condition and ordered as new. The Sound of Music the outer slip looks like someone had tried to scribble on the box, that is frustrating to me. On the Michael Jackson This Is It blu ray there is no slip (wasn't supposed to come with one). The outside paper and plastic covering of Michael was ripped in half so I ended up taping it. Have other people experienced ripping or blu rays not coming in good condition? I am just frustrated since I paid for these items and was hoping they would come in good condition since I ordered them as new. That is why I prefer getting blu ray's in stores (unfortunately the store selection of blu rays are very small in terms of the selections they offer.

https://forum.blu-ray.com/showthread.php?t=221371

[dallywhitty]

Originally Posted by jscoggins

https://forum.blu-ray.com/showthread.php?t=221371

Seriously, stop.

[jscoggins]

Originally Posted by dallywhitty

Seriously, stop.

The OP asked a question. I'm simply directing him/her to a location where others have discussed similar situations.

[dallywhitty]

Originally Posted by jscoggins

The OP asked a question. I'm simply directing him/her to a location where others have discussed similar situations.

You do this all the time. It doesn't look like you're trying to be helpful so much as trying to look better than everybody else. And even if there is a similar thread from a couple of years before, there's nothing wrong with fresh conversation. If threads need to be merged, that's the job of a moderator.

[jscoggins]

Originally Posted by dallywhitty

You do this all the time. It doesn't look like you're trying to be helpful so much as trying to look better than everybody else. And even if there is a similar thread from a couple of years before, there's nothing wrong with fresh conversation. If threads need to be merged, that's the job of a moderator.

There's no need to reinvent the wheel.

[Petra_Kalbrain]

Originally Posted by dallywhitty

Seriously, stop.

Originally Posted by dallywhitty

You do this all the time. It doesn't look like you're trying to be helpful so much as trying to look better than everybody else. And even if there is a similar thread from a couple of years before, there's nothing wrong with fresh conversation. If threads need to be merged, that's the job of a moderator.

Yes, a moderator will merge threads. However, those threads need to be brought to a moderators attention before they can be merged. It's not like the MODs are infallible and they certainly don't have a knowledge of EVERY thread that exists in the massive database of these forums. This is a community that helps one another to remain organized and efficient.

And what is wrong with having "fresh conversation" on a topic while having similar/identical previous conversation as reference? It can't hurt any. In fact, it can only help.